HEATHER N. BUSH

**** ********* **** ~ Rockton, IL 61072 ~ 815-***-****

ac755f@r.postjobfree.com

HUMAN RESOURCE PROFESSIONAL

Employee Development • Strategic Planning • Department Management Talented results oriented, energetic professional, with proven employee relations skills and comprehensive knowledge of HR laws and best practices. Competent to make high level, strategic decisions, while maintaining an open door atmosphere. Excellent track record in developing and implementing standardized policies and procedures. Dedicated to increasing productivity while valuing the human side of Human Resources.

CORE COMPETENCIES

• Contract Negotiation

• Benefits and Compensation

• EEOC Resolution

• FMLA, ADA

• WC Reduction

• Strategic Business Development

• High-Level Communications

• Budgeting/Forecasting

• Policy Development

• Team Player

• Operational Excellence

• Employee Relations

• Proficient in QuickBooks,

Paycom, and Paylocity

• Training and Development

• Develop Labor Budget

PROFESSIONAL EXPERIENCE

Rockford Process Control, Rockford, IL 3/2015- Present Human Resource Manager

Responsible for all aspects of Human Resources, including Health and Safety compliance. Seventy Million dollar with 300 employees between two facilities. Key Achievements:

Developed strong teams through strategic screening and hiring, attractive benefits package, employee handbooks, and career-minded training programs.

Built employee loyalty and increased productivity 30% by creating incentive rewards, and morale-boosting events.

Recruited and hired for 40% growth (over two-year period)

Revitalized Job Descriptions and Review Processes for all Employees

Implemented and managed new Safety Program, reduced accident and near miss occurrences by 65%

Renegotiated, Medical, Dental, Vision and other benefits. Reduced company cost by 30%

401K Plan Administrator. Increased participation by 44%

Supervised Payroll Department and Staff

Over saw all HR Department and functions at our sister company, Modern Advanced Manufacturing

DICKEY STAFFING SOLUTIONS- Loves Park, Illinois 7/2011-3/2015 Professional Staffing Specialist

Full service HR management. Employee relations, hiring, time and attendance, policy and procedures, training and testing. Manage HR files for over 100 employees. Recruit Interview, screen and test for over 50 clients. Workman’s compensation management. Manage all employee benefit packages. BUSH CONSTRUCTION – Morrison, Illinois 2001-6/2011 Business Manager/ HR Manager

Direct operations and business development for this top-notch construction company with 7 employees and more than $600,000 in annual revenues.

Maintain full responsibility of start-up, bottom-line performance, employee development, brand/image, quality control, and customer service. Perform administrative functions to efficiently manage documentation, employee records, taxes, insurance, and various operations procedures. and development, Managed customer service, concerns, and feedback to optimize satisfaction. All employee relations, benefits, attendance and policy management.

Key Achievements:

Developed strong teams through strategic screening and hiring, attractive benefits package, employee handbooks, and career-minded training programs.

Built employee loyalty and increased productivity 30% by creating incentive rewards, and morale-boosting events.

Increased sales by 50% (over two year period) through effective sales/marketing campaigns and sales team training.

Conceived and implemented Customer Thank You Gift Program, increasing brand awareness and community support.

Consistently received superior remarks and feedback on Customer Service Questionnaires.

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EDUCATION AND CREDENTIALS

PHR Certification, HRCI

Bachelor of Science/ Human Resources/Accounting, Williamson National University Associate of Science, Accounting / Business Administration, Clinton Community College Professional Development

Certified Trainer in ETR (Teambuilding, Conflict Resolution activities) WOTM, Women of Todays Manufacturing member

Rock River Valley Tooling & Machining Association

Active SHRM Member, local and national chapters

OSHA 10 Hour Certification

Leadership and Development Chamber of Commerce Certification