Manager Management

CURRICULUM VITAE

NIEL VAN ZYL Postgrad Dip PM (Cranefield)

PERSONAL DETAILS

Name : Nataniël (Niel)

Surname : Van Zyl

Age : 56

Sex : Male

Identity Number : 611-***-**** 081

Telephone : 012******* (H)

072******* (C)

012******* (W)

E-Mail : ********@*****.***

*****@*******.**.**

RESIDENTIAL PARTICULARS

Home Address : 346 Schoongezight Street

: Erasmusrand

: Pretoria

: 0181

Postal Address : 346 Schoongezight Street

: Erasmusrand

: Pretoria

: 0181

SCHOLASTIC RECORD

Highest Standard : National Senior Certificate

TERTIARY – TRAINING

Project Management Diploma : Advanced Diploma in Project Management; Adv

Dip PM (Cranefield)

Programme Management Diploma : Post Graduate Diploma in Project and

Programme Management; Postgrad Dip PM (Cranefield)

CAREER – TRAINING

South African Transport Services: 1983 - 1987 (Trainee Programmer - Senior Programmer)

Application = Mainframe (IBM)

Environment = Finance / Assets Management

Training received was as follows:

Assembler, Mapper Run Design, Mapper User Workshop, Cobol, Job Control Language (JCL), Concepts of Data Processing (CDP), Debugging Techniques,

Advanced Dump Reading, Cobol to Cobol Conversion (Burroughs to IBM),

Advanced ANS Cobol Techniques, Working Environment Training (Persetel)

Infoplan: 1987 - 1992 (Senior Programmer - Senior Systems Analyst)

Application = Mainframe (IBM)

Environments = Finance / Logistics / Project Management Systems

Training received was as follows:

PMS (Pac3), COBOL / Ims (MVS/XA) / IDMS : Fundamentals of IDMS, Dml Basics

IDD Basics, Logical Database Design, Physical Database Design, Advanced Ads, Online Query, Ads/Online Programming, Ads/O Application Gen, LRF Programming

IDMS Architect, Culprit, MSA (IE 100), Clist, RPF, Roscoe, TSO

Infoplan: 1992 - 1998 (IT Facility Manager)

Application = Network (Lan / Wan) & Desktop Support

Environment = Logistics

Training received were the following:

DOS: Ver (3.3 - 6.22), Dos Office Automation

Microsoft: Windows 3.1 - 3.11, Windows 95 - NT Workstation, Windows Office Automation, Msoffice 4.2 - 4.3, 95, 98, 2000, XP (Access, Word, Powerpoint, Excel)

Logistic Systems: Mainpack, Slis, Mss, Mds, Postman, Lims

OS2: Ver (1.3 - Warp), Introduction to OS/2,OS/2 Lan Manager Installation and Administration, IBM OS/2 Course I

Lan Support: Novell: Ver (2.15 - 3.12), Token Ring (Pronet10, Pronet4)

Ethernet / 10BASE-T (IPX, TCP/IP), Netware Users, Lan Management

Novell Netware 3.11 Supervisor Course, Novell Netware Supervisor Course II

Novell Netware 3.12 Supervisor Course, Wan Fundamentals, Lan Fundamentals

Lan Operations, Bridges, Routers and Gateways, IEEE Lan Architecture

Administering Windows NT 4.0, IT Facility Manager Training

Manpower Development Training: Conflict Management, Interpersonal Management Skills, Interviewing and Instruction Capabilities, Situational Leadership, Situational Leadership (Follow-Up), Client Relations and Influential Courses

T-Systems: 1999 - 2013 (Outsourced Service Manager) / Currant Services

Environments = Mainframe / Web / Client Server

Applications = Finance / Acquisition / Quality / HR / Marketing / Logistics / Infrastructure

Breakdown of the software and tools managed and used in the above environments are as follows;

Mainframe: zOS 2.1, Cobol II, IDMS Version 16, IDMS 16, COBOL 4, JCL, TSO, ROSCOE

Client Server: SQL Server (Ver 6 – 2000), Visual Basic (Ver 3 – VB.Net), Visual Source Safe, Cyborg, MS-Access, Crystal Reports Enterprise

WEB: HTML, ASP, JavaScript, VBScript

Methodology: Summit-D

Project Management: MS-Project’s 98 – 2010, Advanced / Post Graduate Diplomas

Operating Systems: Microsoft XP / Windows 7 - 10

Microsoft Office: Windows 2010 - 2013

SAP: SAP Overview

ITIL: (ITIL/085993) (026*****-**-BHY)

SQL: SQL (IDMS) and In-House Training

EMPLOYMENT RECORD

Previous Employer : South African Transport Services

Period Employed 01/02/1980 to 31/04/1987

Previous Employer : Infoplan

Period Employed 01/04/1987 to 31/12/1998.

Previous Employer : T-Systems (Outsourced to ARMSCOR)

Period Employed 04/01/1999 to 31/03/2012.

Last Employer : Armscor (Contract)

Period Employed 01/03/2012 to 31/10/2013

16/05/2015 to Current

ARMSCOR RESPONSIBILITIES 1 (Service Manager, 1999 - 2012)

Application Management Services were outsourced to T-Systems and the Application Team was situated at the client’s premises (onsite). Management responsibilities were to create and maintain healthy client relationships based on excellent service delivery and expanding of business. It included maintaining / developing systems in Mainframe (Cobol/IDMS), Client Server (SQL/.NET/) and WEB (Intranet/Internet, SQL/ASP) environments. This was achieved with yearly Customer Satisfaction Surveys (CSS) between 85% and 92% over the mentioned period. Responsibilities to co-ordinate and manage the above applications / resources included the following:

1.Management of Mainframe / Client Server / Web Systems according to Service Level Agreements (SLA)

A.Systems Management.

i. Application System Maintenance.

ii. Application System Development.

iii.Project and Risk Management of above.

iv.Customer Support / Liaison.

v.Third Party Management.

B. Management of Contract & Budget.

i.Ensure that contractual rules are adhered too.

ii.Forecast / Budget management.

iii.Policies and procedures management.

iv.Assisting and set-up of annual budget and contracts.

C. Management and status reports.

i.Submit weekly and monthly reports to different computerisation committees.

ii.Submit monthly and quarterly reports to management.

iii.Daily interaction with senior management.

D. Management of Resources.

i.Resource / Project Team allocation.

ii.Ensure that resources capabilities and skills are applied correctly.

iii. Management of resources in general. (Performance Appraisal’s, Contract renewals etc).

iv. Administration (Timesheets, Leave etc.)

E. Quality of changes and documentation control.

i.Ensure that the quality of changes complies with pre-defined standards.

ii.Ensure that QA is done according ISO standards.

2. Training

A. Arrange work / review sessions and advanced workshops.

B. Training requirements.

i. Organise relevant training (internal / external) for employees.

ARMSCOR RESPONSIBILITIES 2 (Mainframe Support Contractor, 2012 - 2013)

With the outsourcing contract coming to an end in 2012, due to ARMSCOR in-sourcing their ICT services, I was approached by ARMSCOR to remain as a contractor maintaining the core legacy systems. I continued to maintain the Mainframe Systems (e.g. Finance, Procurement, QA, Infrastructure and Personnel Security). I also translated the mentioned systems from Afrikaans to English. Once the translation was completed my contract ended.

ARMSCOR RESPONSIBILITIES 3 (Mainframe Support Contractor, 2015 - Current)

In May 2015, ARMSCOR again called on my services to solve critical Suppliers Payments problems. Once solved, ARMSCOR negotiated a new contract, which will be ending mid 2019. The contract is to maintain (support / development) the mentioned legacy Mainframe systems and to ensure continuous Client satisfaction.

GENERAL

Presently I feel that a venture into a new sector to gain further exposure and experience is required.

HOBBIES AND OTHER INTERESTS

Reading

Woodwork

Sport in general

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