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HIM Analyst & EMR

Cleveland, Ohio, United States
January 06, 2019

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Dominique Coleman

**** ****** ******

Cleveland Heights, Ohio 44118



HBOC, MPI, Microsoft Word, Excel, PowerPoint, Outlook, Medical terminology, Chart Analysis, HIPPA regulations, Knowledge of insurance benefits, Records management, Front office procedures and support, Internet Savvy, Excellent communication skills, Problem Solver, Critical thinker, Resourceful and Reliable worker, Attention to detail, Ability to Multi-task, Data entry, Ten-Key, Telephone systems, Faxing, Copying.

EMR Implementation Specialist

• October 2013- December 2018 (EPIC, Cerner)

Facilitated training for Physicians & clinical staff for the daily use of various EMR systems.

• Provided expert support to Physicians for Order Entry, Preference List Composer and Smart Phrases.

• Tier 1 Level Support for problem solving & reporting system issues.

HIM Analyst

• July 2002 – October 2013- (EPIC, ROI) Hillcrest Hospital

Assisted in the maintenance of Hard copy & Electronic medical records charts.

• Analyzed and responded to requests in compliance with applicable facility, governmental policies and procedures, and regulatory requirements.

• Maintained strict patient and physician confidentially.

• Maintained post and adjust payments from insurance companies, attorneys and third-party vendors.

• Performed qualitative analysis of records. To ensure accuracy, internal consistency and correlation of recorded data.

• Prepared patient charts.

• Notarized documentation for patients and physicians.

• Managed a multi-line telephone system and other duties as assigned.

• Go-Live Epic support for ROI Dept.


Athena University

Boston, MA

Certified Athena Trainer- June 2015

Charles F. Brush

Lyndhurst, OH

High School Diploma- June 2000

Allied Health Excel Technologies –

Mayfield Heights, OH

Mayfield Excel Tech Career Consortium

Certificate of Program Completion (Medical Technologies) - May 2000

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