Administrative Assistant Manager

Laura Tuma

*** **** ** 603-***-****

Winchendon, MA 01475 **********@*****.***

QUALIFICATIONS: Performed administrative and secretarial duties, multi-tasking, operating on various office machines, problem solving, prepare and coordinate meetings & calendar, travel arrangements/reimbursements, interpersonal connection with public/patients, quality customer service, certified in Microsoft Office, QuickBooks Pro, A/R, A/P, SAP, Publisher and Adobe. EDUCATION: 1980 High School USINGEN GESAMTSCHULE Usingen/Germany 1983 Business UHER WERKE GmbH Bad Homburg/Germany

HISTORY:

09/18-11/18 Beth Israel Deacon Hospital Administrative Assistant Boston/MA Provided day-to-day administrative assistance (memorandums, mailings, phone handling, scheduling, calendar) take messages for physicians & forward in email/page system, operating daily in EPIS system - daily releasing patients e-tickets, collecting

& transferring census data for quarterly reports, distributing mail to all physicians, managed calendar & coordinate events & video conference/training, keeping up with department, manage physicians parking/food/training reimbursements, distribute daily incoming faxes; forward or refax prescription requests to individual physicians, per individual physicians requests forwarding in email or per fax discharge summaries, maintain inventory, worksheets or notifications to primary client physicians, handle daily physician’s mail out’s, assist division manager with additional projects. 03/17-11/17 TEXTRON - TUG Technologies Administrative Assistant Boston/MA Performed daily administrative and secretarial duties, manage multi-phone lines, performed monthly reports. Coordinated all work orders to assigned shop technicians per shop manager. Correspond with the Southwest Airline Maintenance Supervisor regarding damaged vehicles and delegating work orders. Entering work-orders in JAD service & clients EBIS inventory-billing system also enter into our internal inventory-billing system and finalize end of monthly invoicing and credit card billing. Assist shop manager with additional duties. Coordinated parts orders, inventory intake, handled shop transfers, training on new parts sales - inventory system, co-driver for shop manager and technician on runs into the airport restricted areas picking up or dropping off vehicles or operating machines.

06/14-08/14 MIG-Express, Inc. International Shipping Rep Portsmouth/NH Contact & gather details from shipping company, coordinate internal documents & pick up arrangements with transport company, file AES when necessary, track shipping to destination. Prep new shipment for overnight delivery. A/P invoices, track to shipments if necessary, contact vendor Airline or Transport company for corrections and await new invoice them schedule for payment. Filing and attend to multi line phones. Assist team-members and walk-ins. 02/13-07/13 TUG Technologies, Inc. Administrative Assistant Reno/NV Performed daily administrative and secretarial duties, manage multi-phone lines, performed monthly reports. Coordinated all work orders to assigned shop technicians per shop manager. Correspond with the Southwest Airline Maintenance Supervisor regarding damaged vehicles and delegating work orders. Entering work-orders in JAD service & clients EBIS inventory-billing system also enter into our internal inventory-billing system and finalize end of monthly invoicing and credit card billing. Assist shop manager with additional duties. Coordinated parts orders, inventory intake, handled shop transfers, training on new parts sales - inventory system, co-driver for shop manager and technician on runs into the airport restricted areas picking up or dropping off vehicles or operating machines.

10/12-07/13 Best Western Airport Plaza Crosswind Bartender Reno/NV Welcome guests and walk-ins, military guests and to special meetings/events, created “Bar Specials”, performed daily ordering on Macro system and finalizing payment transactions via cash, credit cards or travel/credit vouchers, coordinated pay outs and maintenance to 9 gambling machines, proper keep up with lounge and restaurant, bar stocking and inventory and decorated bar, Employee of the Month in April 2013.

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10/05-07/11 SISCO Leadman - Bartender Reno/NV

Prep stands per special events, performed monthly beverage inventory control, stocked stations before & during events, maintained food stations per code, processed customers alcohol orders according to regulations, assisting customers on floor, coordinated team members breaks, performed registers reports, assisting team members, reported to upper managers, multi- tasking, problem solving.

02/06-06/11 Bio Green USA, Inc Office Manager Reno/NV Performed administrative and secretarial duties, operated multi-phone lines, executed on MS Word/Excel/Access/Power, Point/Publisher, managed daily operations within QuickBooks Pro - HR, Payroll, A/P, A/R & Collections, Vehicle-Equipment Loans; Budget forecasts - compiled entered data for 3 month, 6 month & 1 year budget for income and expenses, processed quarterly/yearly reports, W-2’s and Income Tax reports, managed calendar & scheduling routes and new estimates/proposals, prepared & mailed out Pre-Pay Clients Season Invoicing, managed up to 12 employees, maintained warehouse & inventory, ordering office supplies and supplies for orders, negotiated & managed IT export-import, receiving inventory, operated 10T forklift, created local fliers, was part with creating a Franchise brochures, training new Franchise Owners with business set up and invoicing, in charge of local & regional orders executed local spraying and orders on 2 x 500 gallon mixing tanks. 01/05-01/06 Reno Green Landscaping Clerk Reno/NV

Performed secretarial and clerical duties, multi-task, assisted department managers, consulted and managed yearly client’s accounts, maintained client’s files, prepared new year Pre-Pay season Invoicing, performed quarterly/yearly reports, A/R, collections, scheduling appointments with clients and coordinating runs with technicians. 02/01-05/05 CompUSA, Inc. Training Sales Coordinator Reno/NV Performed administrative and secretarial duties with Microsoft Office – Word/Excel/Access/ PowerPoint/ Publisher, QuickBooks Pro, Lotus 1-2-3, ACT! 2000, SAP, set up training class/special, creating events fliers, coordinated class schedules and instructors for various classes, maintain department inventory, handle sales promotions, workshops and online training, consult with individuals and companies with training opportunities & promotions, coordinated Training Center issues with all managers, processed A/R transactions and reports for department. 02/00-06/02 Red Lion Casino Bartender Winnemucca/NV Complete orders non/alcohol drinks according to Law & regulations, and food orders, inventory control and reordering, keep up of bar & lounge area, processed/assisting bar orders for banquets, slot area, restaurant & hotel, A/R transaction cash, credit cards and hotel room charges.

02/99-05/02 Blaser Homes Home/Land Consultant Winnemucca/NV Consulting buyers with their home or land/home purchase(s) and/or sale(s), coordinated financing details, maintained files. Follow up with clients and customer service.

02/99-07/02 Various Finance Comp Independent Contractor Winnemucca/NV Bidding on bank owed Home/Land listings, performed cleaning & restoring damaged interior and exterior areas. Build handicapped entrance per code and regulations. When needed hire on to complete job in timely manner. VOLUNTIERING: St. Vincent Food Bank/NV ~ Chef Ray Trevino ~ Prepping, Serving and Cleaning Up Galena High School/NV ~ Booster Club Football & Basketball Season/Tournaments Farmington High School /NH ~ Booster Club Basketball Season & Tournaments