KERIME KESER

**** *** ******

Brooklyn NY.*****

Tel,914-***-**** ac74q1@r.postjobfree.com

PROFILE:

Experienced in the fields of customer service with an emphasis in computer based technology,

Efficiency in customer troubleshooting and client resolution methods as it relates to service issues.

EXPERIENCE:

Office asst. A&T power tools Long island NY

Feb,01-presen

Contacted customers in regards to package readiness. I also make invoices in excel file and send invoices. Recived and deliver shipment.

DELIVER DRIVER: OPELIO FLOWER SHOP Brooklyn NY

June, 2011-may, 2012

Collected money from customer made change and recorded transactions on customer receipts.

Drive car to deliver flowers and related items.

Listen to and resolve customer,s complaints regarding products or services.

DATA ENRY: INDEPENDENT CONSULTANT New York NY.

Sep,2005-july,2008

Read source documents such as canceled checks,sale reports or bills and entered data in specific

Data fields for subsequent entry,using keyboards or scanners.

Operate computer programmed with accounting software to record,store and analyze information.

DATA ENTRY: BANK OF TOKYO LTD Newyork NY.

May,2004-jun,2005

Read source document and entered data In specific data fields using keyboards.

Conferred with customer by tel.or in person to provide inf.about products or service took or entered

Orders, cancelled acct. or obtained details of complaints.

ASST . MRG. RAINBOW SHOPS Brooklyn NY.

Oct,1999-sep,2005

Sales women clothing payroll,opening,closing the store

Cashier, inventory

EDUCATION:

BMCC: -Newyork NY - Computer Science 2008-2009

EMPIRE TECH SCHOOL: Newyork NY may, 1984-june,1985