Customer Service Manager

**** ****** ****

Roswell, NM, *****

909-***-****

****************@*****.***

TRACY PHILLIPS

OBJECTIVE

I have 6 years experience in retail sales and operations. I am looking for satisfaction and purpose in my work and I aspire to find a position where I can excel as well as enjoy! I am very outgoing and enjoy working with diverse groups of people. I am always interested in learning and excel at acquiring new skills quickly.

SKILLS

I work comfortably with a diverse customer base, listening carefully to their needs and providing the best support and/or product available

I am a self-starter yet follow direction carefully in accomplishing required assignments

I am able to be self-directed after very little exposure to the job

I am experienced in balancing the register and depositing funds into company bank account

I have experience resolving conflict between employees and with customers

WORK HISTORY

05/2016 – 12/2018 SALVATION ARMY, SAN BERNARDINO, CA

Sales Associate / Customer Service / Merchandiser / Trainer

11/2012 – 05/2016 DOLLAR TREE, SAN BERNARDINO, CA

Sales Associate / Keyholder / Inventory /Customer Service / Merchandiser / Trainer

EDUCATION

HIGH SCHOOL DIPLOMA

Payson High School, 3.5 GPA

STUDIED AT NORTHERN ARIZONA UNIVERSITY

Two years majoring in Physical Therapy

REFERENCES

MANNY MORALES

Salvation Army Store Manager

951-***-****

MEAGAN DOTA

Salvation Army Asst. Store Manager

909-***-****