Executive Assistant

Tara Dominique Martin

505-***-**** ****************@***.***

EXECUTIVE ASSISTANT ~ OFFICE MANAGEMENT ~ EVENT MANAGEMENT ~ PROJECT MANAGEMENT

~ 10+ Years of Contributions to Business Growth, Brand Management, and Profitability ~

Dear Sir / Madam:

My background includes fast-paced roles in executive/office management, business development, marketing, event management and sales where I have penetrated new markets, increased positive market awareness, and acted as a key player in business development and office administration.

Throughout my career, I have been recognized for my phenomenal multi-tasking skills and organization. I am the “go to person” to complete tasks. I’m skilled in streamlining processes, key initiatives, planning and executing projects and programs. My commitment to meeting deadlines, client relations, and my proven ability to hone in on ways to contain costs and meet project budgets further complements my skill set.

A sample of key contributions includes:

Created a more proficient company- wide process and procedure for travel arrangements resulting in greater ease and accuracy, saving time and money; 26% savings.

Managed all aspects of company functions, events and trade shows, scheduling exhibits and vendor contracts.

Raised referrals approximately 20% for retirement community by employing creative, fresh strategies. Bringing in new groups and referrals to tour the community.

Created new forms and a new procedure, streamlining the corrective action process for an entire site.

Created a new procedure for processing vendor agreements. The task took three to four weeks to execute. After I streamlined, the task might take a week, at most.

Played a key role in pertinent Marketing projects and assisted Marketing Developers in extensive literature disbursement, contract documentation management, and training information.

On boarded all new hires. Produced a streamlined process for on boarding, resulting in more efficient and timely execution.

If you are seeking a candidate who is prepared to make similar contributions to your company as the ones listed above, then please consider what I have to offer. I get things done! This position sounds like a great fit. Thank you in advance for your consideration, and I look forward to your call.

Sincerely,

Tara Dominique Martin

~ 10+ YEARS OF CONTRIBUTIONS TO BUSINESS GROWTH, DEVELOPMENT & PROFITABILITY ~

CORE COMPETENCIES INCLUDE:

Sales & Servicing

Event Management

Project & Program Management

Team Building & Leading

Personnel Management

Marketing & Promotions

Planning & Scheduling

Recording & Reporting

Process Improvement

Operational Streamlining

Follow-Up & Problem Solving

Communications

Cost Control

Revenue Enhancement

Quickbooks

Excel, Word & PowerPoint

PROFESSIONAL EXPERIENCE

Company Confidential, Albuquerque, NM (10/2017 – Present)

Executive Assistant to the CEO, CFO & President

Manages executive’s calendars.

Manages all executive travel.

Manages all company events, company forums, executive meetings, BOD meetings and all meeting logistics.

Acts as a point of contact between executives and employees/clients.

Manages office: ensures office operations and procedures are organized, correspondences are controlled, filing systems are designed and supply requisitions are reviewed and approved and that clerical functions are properly assigned and monitored.

Manages office staff by recruiting, selecting, orienting, training and coaching employees.

Allocate tasks and assignments to subordinates and monitors their performance.

Designs and implements office policies by establishing standards and procedures; measuring results against standards; making necessary adjustments.

Handles incoming communication on behalf of the executive and disperses to the appropriate internal contacts for resolution.

Executes coding for all company credit card reconciliations.

Fidelitone, Albuquerque, NM (11/2015 – 1/2017)

Executive Assistant to the President

Managed busy calendar for executive.

Prepared documents and presentations, designed spreadsheets and databases for the executive and his direct reports.

Coordinated all meetings and managed logistics; including Quarterly Business Reviews for the division.

Prepare expense reports.

Produce a variety of reports used to track key metrics and other important data.

Handle incoming communication and reports on behalf of the executive and dispersed to the appropriate internal contacts for resolution.

Located / gathered highly confidential and sensitive information to assist in resolving business issues.

Vendor management.

Completed expense reports for executive and his direct reports.

Opened and sorted incoming correspondence for the executive; including email and all external mail.

Filed and retrieved corporate documents, records, and reports as needed including contracts for review.

Ensured executive was prepared in advance for all daily meetings with necessary files and backup resources.

Managed travel for executive and his direct reports.

ACLU, Albuquerque, NM (1/2015 – 7/2015)

Executive Assistant/Office Manager

Financial transactions in QuickBooks for accounts receivables and payables.

Deposits, invoicing, and maintenance for audit and archival purposes.

Month end financial duties including preparing and processing employee credit cards and generating financial reports.

Worked directly with IT consultants to ensure network and workstations are up-to-date and functioning.

Managed and tracked personnel information to ensure timely performance evaluations and accurate and up-to-date contact information. Maintained and created employee files.

On boarded all new hires. Produced a streamlined process for on boarding, resulting in more efficient and timely execution.

Vendor management

Executed employee status changes, and terminations. Administered, managed, and explained general employee benefits (insurance enrollment, status changes, termination, etc.) and general terms and conditions of employment for employees.

Lowe’s Contact Center, Albuquerque, NM (5/2013 – 12/2014)

Administrative Specialist II

Complex administrative support by performing advanced administrative duties for departments and a group of professionals; supervisors, operation managers and human resources.

Payroll functions, handling email and mail correspondence, maintaining office files, office supplies, using advanced computer applications.

Answered direct inquires for contact center. Applied knowledge of department and organizational operations, procedures and processes, to accomplish position requirements. Assembled all new hire system access and hardware for new employees and training classes.

Coached contact center agents and supervisors on benefits to include time card management, benefits, on-site nurse practitioner, Family Assistance Program, and Employee Relief Fund for financial assistance.

Executed all processes and procedures for employee promotions, transfers and terminations. Managed LOA and FMLA process and advised supervisors and agents on proper procedures. Maintained timesheets for all employees including: time audits, corrections and education.

Created and conducted all administrative presentations for new hires including a visual presentation, a step by step instructional guide with a common questions and answers. Provided guidance and council on timekeeping and paid time off issues related to new and existing employees.

Managed all contact center events.

Created new forms and a new streamlined procedure for the corrective action process for the entire site.

Las Colinas Village, Albuquerque, NM (8/2011 – 9/2012)

Community Relations Consultant

Accountable to drive positive market awareness and additional revenues through referrals for this retirement community.

Created and executed events to connect with and call on doctors, lawyers, hospital discharge planners, home health care organizations and managers at senior apartment complexes and senior centers discovering their needs and creating win-win relationships.

Created and managed over 24 events annually to bring outside groups into the retirement community, significantly increasing outside traffic flow.

Managed special events including a focus groups and a Virtual Dementia Tour to familiarize people with the challenges and needs of people suffering from Dementia. Achieved 100% capacity on events and brought outsiders into the community.

Developed and executed new creative programs that permitted residents to engage the community and also act as a marketing campaign.

Voted to the board of the RSVP, Retired Senior Volunteer Program.

Conducted tours of the community; showcasing community attributes.

Trained staff on procedures and expectations before, during and after events. Provided feedback and discussed improvement on performance.

Z-Coil Footwear Inc., Albuquerque, NM (9/2008 – 8/2011)

Executive Assistant / Sales and Marketing Administrator

Conducted demographic studies, reported on findings, and approved new vendors.

Managed all company events, travel logistics, expense reports and meeting logistics. Created and generated sales reports, bi-monthly meeting agendas, and oversaw contact reporting systems.

Managed executive’s calendar.

Coordinated and facilitated all tradeshow and conference activities. Developed project plans, agendas, and calendars, managed and researched tradeshow events, scheduled exhibits, and administered contracts and payments. Synchronized materials and supplies for booth shipments, tracked and monitored expenses, and ensured budgetary compliance.

Set-up and administered all corporate and national distributor meetings. Served as registrar for all regional training classes, tracked attendees, and expenses. Oversaw entries and updates to pertinent records and information relative to Business Development.

Assumed additional roles and responsibilities upon company reorganization that included all market research, reporting, mail campaigns, and vendor recruitment/selection and customer service to the end user.

Spearheaded multiple projects, plans, and programs to consistently meet sales quotas, and grow/maintain key accounts. Provided technical support and assistance to distributors and end users while building and maintaining positive business relationships.

Served as main point-of-contact for potential distributors from time of application processing to agreement execution and training. Participated in pertinent Marketing projects and assisted Marketing Developers in extensive literature disbursement, contract documentations management, and training information. Sourced and secured cost effective agreements with vendors for all promotional items. Increased number of stores/outside vendors from 161 to 269.

Recovered 50% of costs associated with cancelled tradeshows. Decreased traveling expenses via introduction of company credit cards with reward programs that included perks such as frequent flyer miles and ensured that those miles were used by employees for company travel.

Trained new employees on processes and procedures.

Reduced workloads and increased efficiency by streamlining processes and procedures for vendor on boarding.

EDUCATION

Currently working toward a Bachelor’s Degree in Business Administration

Central New Mexico Community College, Albuquerque, NM (2008 – Present)

GPA 3.95; Member of Phi Theta Kappa Honors Society

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