Technology Director

Application Migration Strategies

Business Continuity & Disaster Recovery

Cloud Computing

Consensus Building

Cost Effective Solutions

Cross-functional Team Leadership

Data Center Design/Consolidation/Management

Disaster Recovery

Enterprise Architecture

Future-proofing Infrastructure Investments

High Availability / High Redundancy

Improve ROI of Technology

Improve SLAs

Infrastructure Architecture and Design

Infrastructure Consolidation / Scalability

Infrastructure Redesigns and Implementations

IT Assessment & Strategic Planning

IT Operations

IT Service Management

Leadership

Mergers/Acquisitions

Network Designs and Layouts

NOC Operations Processes & Procedures

Operations and Process Optimizations

Outsourcing and Shared Service Strategy

Planning and Integration

Program Management

Project Management

Roll up your Sleeves

Security Rationalization and Architecture

Software as a Service

Startups/Spin-offs

Strategic Planning & Setup

Team Building

Technology Asset Audits

Technology Strategy and Roadmap Creation

Technology Updates / Transformations

Technology/Business Alignments

Telecommunications

Unified Enterprise Monitoring Solutions

Vendor Management

Virtualization

Profile Summary

“Roll up your sleeves” executive who can help organizations better understand and align their technology investments, future-proof their infrastructure investments, bridge the business and technology sectors, and prove technology is a business advantage, instead of a “sunk cost”. Leader in transitioning organizations to the next level of their growth through technological changes, and helping transform larger technology organizations to world class levels, while showing the business a significant Technology ROI.

Highly Accomplished Senior Technology Executive with international experience in enterprise-wide Technology/Business Alignments, Technology Consolidations, Infrastructures, Innovations, Operations, Optimizations, Rationalizations, Security, Services and Transformations with background in the Consulting, Financial, Manufacturing, Mining, R&D, SaaS, Service, and Telecommunication Industries.

Highly adept at navigating cross divisional organizations/politics and building consensus by genuinely listening to people’s needs, and understanding the Business, not just the Technology.

• Architected & Implemented best-of-breed solutions for: new Data Centers, new Network topology & technology, creation of a new VoIP telephony solution, and selection and implementation of an Enterprise Application Suite solution for new $450M joint venture.

• $40+ million operational budgets & $12+ million capital budgets controlled.

• $1.6+ million in annual savings recovered by revisiting infrastructure related vendor contracts.

• $1+ million in operational cost saved by consolidating six data centers acquired through acquisitions, into two new, virtualized, state- of-the-art, highly available and redundant data centers on an extremely aggressive schedule.

• $1.2 million saved annually by consolidating best-of-breed technologies from 23 recently acquired companies, and eliminating those technologies which were found to be redundant.

• SLAs increased from 89% uptime to 99.9% uptime for all technology services. Delivered highly available solutions for Databases, Networking, Storage, Servers and Enterprise Applications, in order to meet aggressive SLAs, RTO, and RPO, while increasing corporate security posture.

• Redesigned existing physical corporate infrastructure into a new secure private cloud virtualized infrastructure, from the ground up, in order to provide a highly available, highly redundant, and secure environment for a SaaS payment processing company.

• Creation of first ever Enterprise-wide Warm Standby DR/BC solution with complete centralized backup solution, redundant network connections and sites, replacing 14 separate backup methods and locations. DR plan successfully tested for first time in corporate history.

• Implemented Total Infrastructure Security solution utilizing best of breed products, including: Qualys QualysGuard Scanner Appliances; CheckPoint UTM Firewalls; Blue Coat SG6000 Proxy Servers; Juniper SA2500 Secure access VPN Solutions; Entrust IdentityGuard and Ingrian(SafeNet) Encryption Appliances. Atlanta, GA 30324

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404-***-**** [c] / 404-***-**** [h]

www.linkedin.com/in/johnrluce

Senior Infrastructure Consultant - RGP, Atlanta, GA (Oct 2014 – Feb 2018)

• Architect entire Infrastructure for a newly created Joint Venture solution for spin-off of two parent company’s brick manufacturing divisions.

• Liaised with the joint venture’s interim CIO in order to Architect & Implement best-of-breed solutions for: new Data Centers, new Network topology & technology, creation of a new VoIP telephony solution, selection and implementation of an Enterprise Application Suite solution.

• Refined and gathered corporate requirements & use cases for new Mobile Employee Engagement Solution for a $30B company from various organizations into a standardized requirements document, creating RFPs, and analyze responses from prospective vendors. Internal stakeholders included individuals from: CA, US, UK, Singapore & Australia.

• Drove Project Architecture / Management / QA for a migration of 11 E-commerce Websites from unsupported Microsoft ISA technology to new supportable F5 based technology supplying Authentication and Reverse Proxy functionality for a large Aluminum manufacturer. Dir Business & Technology Alignment - Virtual Ronin, Atlanta, GA (Nov 2012 – Oct 2014)

• Performed Site Surveys & Assessments to create proposals and operational changes for SMBs, in order to better align their technology landscape with their business roadmap. Vice President: Infrastructure - Official Payments, Inc. Atlanta, GA (Aug 2011 - Nov 2012)

• Directed all Infrastructure, Network and Data Center components of Audits, including SOX, PCI-DSS, SSAE16 / SOC3, and NIST/IRS Security, including Remediation, Compensating Controls, COBIT for SOX, PCI version 1.2 and NIST 800-53 for IRS.

• Completely overhauled the existing corporate infrastructure in order to provide a highly available, highly redundant, and secure infrastructure for the processing of financial transactions, as part of the plan to restore profitability to this $130M SaaS payment processing company.

• SLAs increased from 89% uptime to 99.9% uptime for all services. Delivered highly available solutions for Databases, Networking, Storage, Servers and Enterprise Applications, in order to meet aggressive SLAs, RTO, and RPO and increase availability, while increasing corporate security posture. Created vision for future growth path of these services based on projected high growth rate.

• Architected Application migration strategies, and processes, Disaster Recovery models and methods which were designed to meet the requirements of a highly available financial processing SaaS infrastructure. Drove the development community in converting these strategies into a mutually actionable and achievable project plan. Independent Consultant Atlanta, GA (Nov 2010 - Aug 2011) VP: Information Technology - Idhasoft, Inc. Atlanta, GA (Oct 2006 - Nov 2010)

• Multi-faceted IT role focuses on IT asset acquisition and management, global network design, 24/7 network and application support, global application management and support, build vs. buy decision making, disaster recovery programs, business continuity plans, technology contract negotiations, and cost saving initiatives.

• Met with multiple international business leaders to understand their business requirements and plan for future growth. Authored the first consolidated IT plan in the company’s history that provided corporate leaders with a view of the company’s global IT infrastructure. Director: IT Consulting - Djinni Technologies, Atlanta, GA (Sep 2001 – Dec 2006) Sr. Mgr: Engineering IT - Scientific Atlanta (Cisco), Atlanta, GA (Mar 1994 - Sep 2001) Sr. Project Engineer - Xerox Research Center Webster, NY (Sep 1982 - Mar 1994) MS: Computer Science course work

Rochester Institute of Technology, Rochester NY 1993 to 1994 Xerox Critical Skills Retraining Program in Computer Science Rochester Institute of Technology, Rochester NY 1984 to 1985

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