Human Resources
Resume:
Joanne S. Collins
*****************@*****.***
Summary of Qualifications:
Senior Human Resources Specialist, with over 20 years experience in Administrative and Human Resources support. Experienced and proficient in providing advice and guidance to staff, managers, and the executive teams on the appropriate and most current procedures and directives on. Ability to multi-task and perform all assigned duties in a fast-paced, dynamic, office environment with no supervision.
Career Highlights
Served as the only HR manager for over 1400 soldiers, earning the Early Bird Retention Award for Excellence in 2008 & 2009 for being the 1st department to accomplish the retention objectives. Arranged and developed a quarterly executive team conference and briefing that immediately obtained a 25% increase in reenlistments, resulting in being recognized by the Commanding General of INSCOM for achieving over 100% in all categories of the retention mission for the first time in 7 years. Reenlisted 467 soldiers in a 6-month timeframe while deployed which resulted in the distribution of over $5million in bonuses. Extracted, analyzed, and reported personnel data from various automation systems, in order to develop a comprehensive and successful retention program
Work Experience
Human Resources Specialist July 2015 - Sep 2018
Marshall Space Flight Center
Responsible for providing the full range of human resources including position management, position classification, suitability determinations, staffing, internal and external recruitment and placement, labor and employee relations, and performance management. Provided advice and guidance to assigned organizations on the most effective alignment of HR systems to support strategic goals, objectives to produce the results that accomplished the organization’s mission. Served as a member of a team used to identify the needs of customers, gauge customer satisfaction and served as a integration point for all of the organizations
Wylie (CAS) Mar 2015 - June 2015
Huntsville, AL
Worked with other HR Specialists in assisting organizations with implementing their program goals and objectives, work processes, and administrative operations of their respective organizations sufficient to apply analytical and evaluative methods and techniques to issues and studies concerning the efficiency and effectiveness of program operations carried out by management. Provided management with advisory services in coaching, counseling, and taking appropriate actions on performance issues. Advised management on evaluation, feedback and recognition techniques, establishment of standards, aligning employee performance plans and organizational goals, and the overall adequacy and quality of employee performance plans. Provided my assigned organization’s management and employees with information and interpretation of human resources policies and procedures, and guidelines when issues may be complex or involve more than one area of human resources policy
Unemployed and seeking employment during the period of Sep 2014 - Feb 2015
Test Administrator May 2014 – Aug 2014
US Military Entrance Processing Station
Conducted and administered aptitude examinations at MET sites and High Schools to individuals planning on entering the military without supervision. Prepared test materials, distributed, and briefed applicants/students on test taking policies and procedures by utilizing excellent skills in oral and written communication in order to maintain test room control decorum, while any resolving problems and issues in the event they arose. Responsible for securing, transporting, and storing all accountable test material; preparing applicants packets, ensuring full accountability in order to mail to the MEPS in Atlanta, Georgia in accordance with all Standard Operating Procedures
Project Coordinator Feb 2014 – April 2014
TSYS, Columbus, GA
Worked with the Windows XP to Windows 7 IBM team to coordinate the migration to Windows 7 by utilizing the full range of office automation software and/or database applications. Performed a broad range of administrative functions, to include clerical work, answering phone calls, and scheduling, maintaining, and publishing meetings minutes for the technicians with little to no supervision. Served as the manager of the SharePoint site by managing, developing, and analyzing data to provide support to the executive team by providing guidance and training on the basic functionality of the SharePoint database to the IBM team and TSYS in order to ensure correct grammar and punctuation of all documents, while maintaining consistency across the site
Brigade Staff Duty Sergeant in Charge until retirement March 2013 – Jan 2014
United States Army
Served as the Administrative assistant to CDR/CSM of a 5000 person organization responsible for managing critical information and the timely flow of information between the Command Group and senior and subordinate commands
Served as the office manager by supervising the Battalion Staff Duty NCOs; prepared the TOC for orders, drills, briefs, and rehearsals; received and appropriately handled and distributed Fragmentary Orders (FRAGOs), Red Cross messages and Serious Incident Reports (SIRs) to the respective battalions
Senior Career Counselor Aug 2009 – Feb 2013
United States Army
Read, provided guidance, and kept executive and management teams appraised on matters concerning changes or any new requirements to policies/directives concerning soldiers retention. Researched, compiled, and conducted training for over 2000 soldiers on changes in retention qualifications and disqualifications, specific requirements, and any policies/and or directives. Utilized excellent experience and proficiency with Defense Travel System (DTS) for the purpose of creating and assisting with CONUS and OCONUS travel arrangements for soldiers
Career Counselor July 2005 – July 2009
United States Army
Implemented a tracking system to ensure all transitioning soldiers and their families received service continuation counseling. Arranged meetings with soldiers and their families through phone, email, and in person to schedule appointments in order to counsel soldiers. Logged, processed, photocopied, filed, and scanned soldier’s sensitive information to their electronic personnel files, finance, and The Human Resources Command (HRC), IAW Army Regulation 25-50
Training and Development Specialist May 2003 – Jun 2005
United States Army
Improved unit operations by developing and maintaining a comprehensive statistical MS Excel database in support of the managers and supervisors in order to assist long-term planning within the company. Utilized vast knowledge and proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook) and Internet Explorer applications to update and maintain the company’s personnel and training records matrix in support of the management team. Performed a myriad of administrative functions to include, but not limited to; developing spreadsheets, composing memorandums and reports, maintaining and managing office and supervisors calendars and correspondence
Education
Bachelor’s Degree in Business Administration July 2010 - June 2015
Post University, Danbury, CT GPA 3.8
Master’s of Business Administration w/ Concentration in HR June 2015 - July 2017
Strayer University, Huntsville, AL. GPA 3.9
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