Krista Lynn Brandenburg

**** ***** ***

Chambersburg,PA 17201

717-***-****

ac74fr@r.postjobfree.com

Summary

I possess over 20 years in a strong leadership role focusing in providing excellent Customer service experience with empathy and professionalism. Strong work ethic with a desire to develop a capable team environment through providing motivation by continuing learning and education. Strong recruiting skills, merchandising, inventory control, store operations and I am a company alias by enforcement of all company policies and procedures. Advanced skills like multitasking, sense of urgency, protecting all company assets including equipment down to cash handling procedures. Proven track record in volume increases. Very experienced in company reports and financial information. If you're looking for someone with a strong desire for success then please find my following qualifications as a company asset. Experience

Geodis- Khols Distribution Temporary position

Chambersburg,PA

October 2018-December 2018

Pick products for web based orders and send over to packaging department to prepare for shipment. Using RF scanners and manual power jacks Noodles and company

Shift Manager

Camp Hill, PA

March-2017-September 2018

Drive restaurant sales through selling, training, developing and leading.. Supervise overall performance and operation of the store in the absence of the General Manager following established procedures and use of sound judgment. Provide motivation to team to ensure a successful and profitable day. Main responsibilities included but not limited to store operations, enforcement of all company and health departments standards to ensure quality of food was not jeopardized by lack of handling and storage. Stand in with supervisory disciplinary action and provide any follow up ss needed. Responsible for daily store operations

Flying J Travel Center

Shift Manager

Frystown,PA

October 2015-February 2017

Responsible for supervising shift and backup to General Manager and fellow Co workers. Drive retail sales “Super Serve” our Customers by utilizing the Company’s Running the Sales Floor – ‘Heads Up’ selling strategies. Supervise overall performance and operation of the store in the absence of the General Manager following established procedures and use of sound judgment. Address and resolve guest inquiries and concerns in a timely manner. Take responsibility for positive engagement with guests. Ensure staffing levels meet guest service requirements. Maintain a safe, comfortable environment for our guests and team members. Ensure the store is clean and equipment is in good working condition at all times. Ensure that all police and procedures are properly enforced.

Pet Valu

Store Manager

Lemoyne,PA

October 2010-- October 2015

Responsible for all aspects of store operations

Find and hire the best Team Members and Shift Leads. Personally conduct orientation and onboarding for all new Team Members.

Create a training plan to develop a great team. Train and develop Assistant Managers, Shift Leaders and Team Member Trainers. Ensure proper execution on all training and development plans. Complete business People plans and conduct bench planning sessions. Conduct weekly manager meetings and Team Member one-on-ones . Consistently recognize and reward Team Member performance. Ensure conflicts within the business are resolved in a timely manner. Priority #2: Drive Customer Satisfaction: Personally demonstrate positive interaction with customers. Ensure that customer issues are resolved immediately. Schedule the right number of people, at the right time and in the right place to take care of customer needs. Lead product rollout meetings with management team to ensure success. Know how my store compare with competitors in your trade area and strive to be better. Priority #3: Maintain Process and Discipline Around the P&L: Sales and Profits, ang analyze stores financial performance and create a follow-up plan to maximize profitability without compromising integrity. Maintaining all safety standards. Education

Hagerstown Community College

AA Business Administration

1995-1997

University of Phoenix

Bachelor of Science in Management

2018-Current

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