Customer Service Graphic Designer
Resume:
Felice Rizzitano
Art Director / Graphic Designer
Patchogue, NY 11772
******.*********@*****.***
Manages difficult clients by catering to the needs and wants in a timely manner. Projects include design of catalogs, brochures, flyers, posters, invitations as well as full marketing campaigns. She is the main point of contact for key clients. Effectively manages and communicates information to the public regarding client / company details in numerous formats, including print and digital. Conduct pre- press production quality assurance, including preparing and troubleshooting electronic files in various formats. Mac and PC Platforms.
Work Experience
ART DIRECTOR/DESIGNER
Life at The Greens - Melville, NY
2013 to Present
Manages all aspects of production for quarterly magazine. She developed a strategy for content development and content management to effectively reach target audiences, while reducing production costs by 45 percent. She monitors budgets, advertising sales and printing costs. Responsible for graphic design, layout, and coordination of scheduling writers and advertisers. SITE MANAGER/SENIOR RIDER COACH/INSTRUCTOR
Big Apple Motorcycle School
September 2010 to November 2018
Administer day-today operations of classroom and range instruction. Responsibilities include proper maintenance of motorcycles and equipment. Establishment of a safe riding environment prior to student’s arrival as outlined by Motorcycle Safety Foundation. Oversee rider coaches in assembling range exercises throughout the duration of range instruction. Follow necessary New York State protocol such as license Waivers and incident reports. Maintains open lines of communication between rider coaches and owners of Big Apple Motorcycle School.
Serves in a senior leadership role coaching basic and advanced motorcycle riding classes. She supports students of all ages in the classroom differentiate information to ensure engagement of all students. Promotes a safe hands on real world riding experience on the motorcycle range. ACCOUNT MANAGER
First Choice Evaluation/Examworks
November 2009 to November 2018
Served as a customer service liaison between clients and main headquarters. She coordinates with clients to ensure complete data is relayed to home office. Works independently delivering the highest degree of customer service and salesmanship and ensures all duties are performed in compliance with all regulatory and company standards. She communicates daily with case coordinators to obtain pickup instructions, report file collections and confirmation of deliveries. Maintains close relationships with clients and promotes company services.
PRE-PRESS OPERATOR/SUPERVISOR
Newsday Media Group
1988 to 2009
Ensured production of newspaper daily under tight deadline while balancing demands of many varied stakeholders.
Design and prepare layout for all sections of editorial and advertising. Conduct tint color changes, masking, airbrushing and color correction. Supervised 3-5 individuals on a daily basis to build and process all color pages of the Newspaper. Organized several departments in order to prepare and complete sections of the newspaper prior to going to press. Education
BACHELOR OF FINE ARTS in Graphic Design
School of Visual Arts - New York, NY
Skills
Branding (10+ years), Budgeting (5 years), strategic planning (5 years), Cost Analysis (Less than 1 year), graphic design (10+ years), Adobe (10+ years) Links
http://www.ByFeliceDesigns.com
Additional Information
AREAS OF EXPERTISE
• Adobe Creative Suite 6
• Graphic Design and Layout
• Logo Designs
• Corporate Branding
• Photoshop
• Design/Code Websites
• Cost Analysis and Budgeting
• Strategic Planning
• Marketing
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