Customer Service Manager
Resume:
***** ****** ***** 414-***-****
Oconomowoc *********@*****.***
Wisconsin 53066
Julia G. Starbuck
My objective is to be in a place where I can utilize all my abilities and make a difference. I would be a asset to the of quality of service by means of attention to every stage of any process required. I just need the opportunity to do what I do best. I excel in research, organization, leadership, customer relations and cutting back on a financial basis.
Summary of Qualifications
July 10, 1995 to Retirement December 02, 2019 -Milwaukee Transport Services, FDL Station
Bus Operator, safely handling of a Mass Transit bus in heavy traffic. My duties are dealing with people and all sorts of needs that those people might have. I excel at customer service & safety.
I have had bus stops added on various routes, and times changed to make it more efficient for the passengers. I’ve suggested changes for routes to make them more efficient. I also troubleshoot things in the city of Milwaukee thru the DPW or the court system, I have worked with the Police department to help apprehend naughty people.
I have great customer relations skills.
August 1994 to June 1995 - Schneider Trucking Greenbay WI
I was a over the road semi truck operator, driving across the country to deliever loads of goods. Trip planning, safety, unloading or loading the truck, maintaining service on the tractor, and keeping national stickers up to date. Covering 42 states and Canada solo. I work well alone but I am also a team player.
October 1977 to August 1994- Bus Service Inc/National School Bus Milwaukee & Muskego, WI
I was a school bus driver, road instructor teaching new drivers how to drive a bus and all the companies rules and regulations, safety supervisor, summer manager of the bus wash crew, making signs, and marketing work, and cared for the watch dogs. My duties included but were not limited to safe handling of a school bus in traffic, dealing with the passengers, their parents, the school officals, as needs arise. I was well liked and known through out the Greenfield school district . I participate in the School Bus Road-e-o in 1986 and won third place state wide.
Volunteer Work
Girl Scouts of Southeastern Wisconsin
I have been a Girl Scout leader for the past six years. This position requires financial skills, organization skills, customer relations, and leadership skills.
Santa Summer Surplus
SantasSurplus.homestead.com
I own and operate this summer non profit program, which includes arranging for volunteers, raising money, and taking inventory several times each day. I have given 4500 children 111000 toys since 2005.
Feeding America,
I donate apples and tomatoes yearly. This year 40 pounds of apples, and 21 pounds of tomatoes.
Previously my donation numbers are n tomatoes at 2151 pounds, and apples at 430 pounds.
Church
I am active in my church, and volunteer in many different aspects of what it takes to keep the church running.
Rehab
I visit the residence at Lake Country Rehab in Oconomowoc., and my dog is a therapy dog.
Education
Milwaukee Area Technical College
High School Equivalency Diploma 1980
Associates of the Arts/General Education 1987
Marketing was my minor, with psychology being my major.
I am willing to return to school for further certifications or degrees. I am dedicated, work orientated and willing excel in any situation.
Awards
1977 First place in art contest for The Council on Alcoholism
1986 Third place in the bus road-e-o state of Wisconsin
1998 Third place at State Fair for Arm Wrestling
Certifications
Wisconsin Child Welfare- Mandated Reported Training
Medic First Aid and CPR training
Archery Instructor
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