EXPERIENCE

Amtrak – Tractor Operator, Mechanical Operations, Wheel Shop. Wilmington, DE.

July 25, 2018-present.

• Qualified to operate material handling equipment efficiently moving heavy parts and equipment.

Amtrak – Material Control Clerk, Leola, PA/Bear, DE, New Castle, DE

February 2016 - December 2016/March 2017 - Present

• Tracking and maintaining inventory, shipping, receiving, disbursements, identification of

parts and supplies.

• Proficient with Microsoft based computer software, and SAP Materials Management.

• Qualified to operate material handling equipment efficiently.

• Proficient with computers, printers, copiers and phones.

• Authorized to drive company vehicles to monitor, maintain, and conduct inventory at offsite

locations.

• Utilizes safe work environment pertaining to material handling.

• Administrative support to upper Management.

Amtrak – Secretary I, Engineering, Lancaster Station, Lancaster, PA

December 2016 - March 2017

• Provided clerical support to Engineering Department.

• Proficient and utilizes Microsoft based computer software, SAP, E-trax, EPS, EIP.

• Qualified typist 59 wpm.

• Proficient with computers, printers, copiers and phones.

• Handled confidential employee information to maintain and update files. Hard copy and electronic.

• Qualified physical characteristics of the division and have an understanding of schedules for trains which operate.

• Created and maintained reports pertaining to track movement.

Amtrak – Passenger Movement Clerk. Administrative Assistant. Transportation CETC., Wilmington, DE

June 2012 - February 2016

• Qualified physical characteristics of the division and understand schedules for trains which operate.

• Qualified Arinc and Arrow Computer systems to report and record on-time status and delays to trains.

• Efficient interoffice communication skills. Proficient with Microsoft based computer software so as used to enter information, maintain, and produce the Mid-Atlantic

DelDOT DMV- Motor Vehicle Sr Spec II, Administrative Assistant. Division of Motor Vehicles, NC, DE

June 2005 - June 2012

• Interceded in the resolution of complaints/problems. Resolved complaints/problems.

• Provided technical guidance and trained new hires, in reviewing and processing documents and interpreted state, federal and international laws, rules, regulations, policies and procedures pertaining to Title 21 Delaware Motor Vehicle Law.

• Reviewed, approved and/or rejected complex transactions. Monitored work to ensure confidentiality guidelines were followed. Received accommodations based on performance.

EDUCATION

Strayer University, Herndon, VA-Associates Degree-June 23, 2018

Business Administration

Phi Theta Kappa Honor Society Member April 2018

CERTIFICATIONS

Microsoft Excel/Word Efficient, SAP eWM, HR SAP, EIP, EPS, E-Trax, Maximo, Forklift