Customer Service Sales
Resume:
Christopher J. King
**** ****** ***** ******, *** 103 Riverside, CA 92505
*************@*****.***
OBJECTIVE:
Energetic, responsible, dedicated and highly motivated customer service representative, with over 10 years extensive experience working with the public, seeking a recreation or customer service position where I may utilize my skills and abilities. I interact well upper management, peers, and potential employees.
SKILLS:
Excellent customer service Typing, Computer Skills
Scheduling appointments for HVAC Program registration
Supervision of call centers Training of new employees
Monitored and coordinated events
EMPLOYMENT HISTORY:
Inside Sales
Ferguson Enterprises February 2018- December 2018
Counter Sales, assisted customers with finding plumbing parts, creating direct orders for customers,
creating quotes for customer review, taking phone orders, assisted with inventory and stock replenishment, completed miscellaneous tasks assigned by management.
Sales Lead Coordinator
RighTime Home Services June 2016 – February 2018
Answered phones, set appointments for HVAC repair/maintenance, set appointments for in-home estimates, rehashed former estimates for sales calls, trained new employees, confirmed sales, repair, and maintenance call schedules.
Call Center Supervisor
Home Comfort USA February 2016 – June 2016
Answered phones, set appointments for HVAC repair/maintenance, set appointments for in-home estimates, compiled daily reports of call center data and employee performance, resolved customer complaints, worked with upper management, mentored fellow employees on work strategies.
Senior Recreation Leader, Recreation Leader
City of Anaheim- Anaheim, CA April 2014 – February 2016
Assisted children with homework at mobile unit, explained art projects, crafts, and games to groups of up to 60 children, supervised children on field trips, organized equipment storage rooms, assisted in supervision of volunteers, conducted mock interviews with volunteers, setup of sports fields, completed camp schedules, assisted in special city wide events, monitored sports fields during high school sporting events.
Program Aide
City of Norco- Norco, CA June 2011- April 2014
Assisting children with homework, supervising outside sports and games, completing role sheets and timecards, preparing warm meals for children, coordinated summer camp schedules, assisted in running summer and winter camps, and helped run the community center by unlocking doors and keeping up appearance of outside.
Sales and Loss Prevention
Tillys- Corona, CA Seasonal Employee October 2010 – January 2011
Sales, stocking floors, cashiering, assisting in loss prevention, answering heavy phones, doing stock checks for our store as well as other stores, assisted guests in fitting rooms, recovering store after hours.
EDUCATION:
Coastline Community College, Newport Beach, CA, Paralegal Studies, General Education
Centennial High School, Corona CA, Diploma – June 2001
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