Executive Assistant

Nergis Izgi Turkmen

Personal Information

Address: Moda - Kadikoy - Istanbul (Asia) / Turkey

Mobile Phone: +90-539-***-**-**

E-Mail: *************@*****.***

Total experience: 13 years

Employment status: Working

Marital Status: Married

Nationality: Turkey

Date of Birth: 05.12.1982

Place of birth: Turkey

Driver's license: B (2004)

Education Information

Bilkent University

09.2000 - 02.2004

Applied Foreign Languages Academy, English Translation Department – English Ankara Ayranci High School

06.1999

Foreign language

English (Reading: Advanced, Writing: Advanced, Speaking: Advanced) Job Experience

Bts & Partners

Executive Assistant

01.2017-Present – İstanbul (European Side)

BTS&Partners focuses on rendering solution oriented and best quality legal services driven by the needs of its clientele. BTS&Partners efficiently uses its high ranked expertise for meeting its clients’ needs particularly on newly emerging disciplines of law with a professional approach and significant experience in the information and communication technologies (ICT), telecommunication, copyright, intellectual property rights (IPR), radio-television and media sectors. Working with the Managing Partners to support them as EA&PA. Following their daily routines and agendas. Coordinating complex travel arrangements, involving multiple changes and destinations (including preparing all visa application documents &preparing foreign currency for trips abroad & expense reports and followed up with the payments) Contacting C Level clients and senior executives to set meetings, arrange conf calls and in-house trainings and events. Support and take an active role in the planning and organization for planning and managing for a variety of programs; events, seminars, meetings, conferences. Follow up the referral lists until its finalization. Managing all organizational issues. Communication with associations (industry-specific i.e. TUSIAD, TUBISAD) for membership, meetings, events. Partners’ inbound communications (i.e. answer and respond to phone calls, emails from clients or alliance partners). Reviews and processes MP’s corporate & personal bank accounts (i.e. credit cards, lease, children school, donation) Prepare and declare MP’s expense reports in a timely manner. 01.2013 – 05.01.2017 CEVA Logistics Ltd. Sti., İstanbul (Asia) PA to EVP - Balkans, Africa, Middle East & Central Asia CEVA Logistics is a global logistics company. It is involved in freight management, contract logistics, distribution and transportation management. The company runs a global network with facilities in over 170 countries and employs more than 51,000 people worldwide. As PA to EVP, I support my manager both as an EA & PA. Prioritizing projects, managing calendar, conducting follow-ups on necessary issues and items, and/or performing other related activities. Act as a first point of contact for the EVP office both internally and externally (preparing correspondence on the EVP’s behalf). Arranging meetings, conference or one to one meetings and ensuring that the meetings are held in place and on time according to the calendar. Prepare and declare EVP’s expense reports in a timely manner and follow- up payments. Follow-up EVP’s personal agenda (travels, diet program, social activities etc.) Organizing domestic/international travel and preparing EVP’s travel itineraries (preparing any materials as necessary and be able to assist with urgent, last minute changes with flights. Also residence and work permits of his foreign workers are followed by me. By using CRM program (C View), all the reportings and customer data inputs are also issued by me. Welcoming customers, guests and senior executives, booking their hotels and shuttles, and arranging meetings, agendas and host them well.

2011 –2013 Citibank A.S, Istanbul (Asia)

Executive & Personal Assistant to Country HR Officer Support my Director as an EA&PA. Welcoming customers, guests and senior executives, booking their hotels and shuttles, and arranging meetings, arrangement on sightseeing and host them well. Following my manager's agenda both as an EA and PA. Arrange his meetings, accommodation, flights abroad and visa issues. Prioritize and reduce the workload of the CHRO. Schedule, organize and manage CHRO's heavy calendar such as complex activities: meetings, travels, appointments and conferences. Supporting in translations, arrangements for interviews. Provide high-level, confidential administrative support. Provide a buffer between CHRO and direct-reporting team. Manage conflicts and stress, encourage collaboration between colleagues. Reviews and processes CHRO’s corporate & personal bank accounts (i.e. credit cards, lease, children school) Manage CHRO’s inbound communications (i.e. answer and respond to phone calls, emails - forwarded by CEO- from clients or alliance partners). 03.2011-08.2011 Ernst & Young, Istanbul (European Side) Executive Assistant

As an executive assistant, worked experienced in business communication by building effective relationships with important stakeholders and senior leaders. Supporting a small group of Partners and Executives, organising and managing diaries, travels and accommodations, screening emails, phone calls and messages, preparing expense claims and timesheets weekly, and following-up actions, referring to the relevant team member when appropriate, coordinating internal or client meetings, managing complex agendas, demonstrating ability to build relationships with internal and external stakeholders

05.2009 - 03.2011 Alcatel Lucent Teletas Telecommunication Co, Istanbul (Asia) AR-GE Assistant / Support to SPG Director

Providing solutions to deliver voice, data and video communication services to end-users. Responsible for PO's, by using SAP, for keeping the folders of 200 personnel, and following their visa issues, helping them in the office environment. Support all the engineers in working issues. Welcoming customers, guests and managers, booking their hotels and shuttles, and arranging meeting rooms and host them well. Coordinate and host internal/external client events in coordination with the Regional team. Following my manager's agenda. Arrange his meetings, accommodation, flight abroad. Conference call arrangements. Helping on visa issues. Provide a buffer between my manager office and direct-reporting team. Ensure that the time is planned and expended with maximum efficiency and effectiveness. Prepare and declare my manager’s expense reports on time. 08.2008 - 04.2009 Leuze Electronics Automation and Security Systems, Istanbul (Asia) Office Coordinator

As the Office Admin in a newly-organized German based automation security firm selling contrast light barriers, color barriers, sensors in Turkey. By using Likom/Presto+, similar to SAP, I was invoicing the POs, experienced in accounting, and following the validity dates of those invoices and contact with the customer for aiming to support, tracking the stocks in Turkey office and import electronic devices from Germany, and dealing with all the procedures related. Translations of product overviews. Attend to the conferences, seminars and fairs as both attendee and visitor related to our company and introduce the products to customers. Helping sales executives and country manager on both sales issues and office works; responsible for PO's, for keeping the folders, for tracking the dispatches from abroad, supporting on sales issues, customer service assistance. Support and take an active role in the planning and organization for the firm (planning and managing) for a variety of programs; events, seminars, meetings, conferences 06.2007 - 08.2008 Globalstar Avrasya A.S, (Ankara) EA & Sales Personnel

Globalstar is a telecommunication firm, selling and introduce its own tracking systems, like vehicle tracking and data systems. Assisting to General Manager, to the Board Members, and other employees on secretarial issues. Customer Relations, arrangements for the hotels, ticket management of office's general environment. Supporting my GM in all assistant issues. Following up the agenda and attending some meetings with him, and all personal support. Interpretation and translation issues. Tracking the cargo issues. Keeping the folders. Then, started to work as sales personnel for 6 months. Marketing the products to the customer on the phone, then, visiting customer marketing them. Preparing the PO’s, and price list. Following the advertising issues. Responsible for giving info about our products, dealing with the customer directly. Attend to the conferences, seminars and fairs as both attendee and visitor related to our company.

11.2004 - 09.2006 • HUAWEI Telecommunications and Foreign Trade (Ankara) TSD Assistant & Warehouse Administrator

Huawei is a telecommunication company, working with Turkish Telecom, install basis stations. Assisted vice president in other activities. Important meeting’s customer welcoming & related hosting. Dealing and try to solve all kinds of problems of both local and Chinese staffs. TSD Management issues, such as, presentation organizations, invitation letters arrangements, flight bookings, hotel arrangements, dormitories checking. Helping the translation issues. Stocktaking, engineers account, faulty SP's issues. Dealing and try to solve all kinds of problems of both local and Chinese workers. Also translation issues follow ups, and editions. Skilled in developing department budgets and creating department objectives. Experienced in writing and delivering presentations for executive meetings. 02.2004 - 10.2004 AK-ES Translation and Migration Office (Ankara) Translator

Served on team that created short- and long-term department objectives in accordance with company goals. Administer safety program at local plant and work with safety coordinators at company’s three other plants to address safety issues presented by employees. Visa Application processes for applying to Australian Embassy. Court Decision translations. Trade Registry Gazettes translations. 07.2003 - 08.2003 CNN Turk, Istanbul (Europe)

Intern

As a translator intern, current news translations, medical translations, transcribes, interpretations were translated by me.

SKILLS

Computer skills

Microsoft Word

Microsoft Excel

Power Point

Microsoft Outlook

Microsoft Teams

SAP

Presto +

Oracle

Certificate Information

Huawei Telecommunications Co.

30.08.2005 - 15.09.2005 / Spare Parts Management

Cozum Egitim ve Danismanlik (1 day)

22-23 March, 2008 / Tips for being an Executive Assistant Alcatel Lucent Telecommunication (1 day)

20-21 December, 2009 / Working with Insights and Dynamic Communication Bilgic Academy (1 day)

March, 2010 / MS Excel 2003 (basic)

Citibank A.S. (voucher)

2012 / “Spot Award” for successful and attentive job performance Citibank A.S. (1 day)

2012 / Effective Communication

Citibank A.S. (1 day)

2012 / Brandify Yourself

Additional Information

Hobbies: Music, short films, festivals

References

Provided upon request.

Contact this candidate