Service Manager
Resume:
Nondumiso Pinky Sibongile Motaung
Westgate, PMB, 3201
***********************@*****.***
PERSONAL DETAILS
NAME : Nondumiso Pinky Sibongile
PREFFERED NAME : Pinky
IDENTITY NUMBER : 891-***-**** 084
DRIVER’S LICENCE : Code 10
DATE OF BIRTH : 29 December 1989
GENDER : Female
MARITAL STATUS : Single
NATIONALITY : South African
HOME LANGUAGE : IsiZulu
HEALTH : Good
CRIMINAL OFFENCE : None
EDUCATIONAL QUALIFICATION
LAST SCHOOL ATTENDED : Alexandra High School (Pietermaritzburg, KZN) HIGHEST STANDARD PASSED : Grade 12/ Matric (with Exemption) SUBJECTS PASSED : English, IsiZulu, Maths, Biology, Computer Studies and History
INSTITUTION ATTENDED : Durban University of Technology MODULES PASSED : Business administration I,II&III
Communication I&II
Information administration I, I&III,
Legal Practice I
Administration of Estate,
Conveyancing,
Mercantile law
EMPLOYMENT HISTORY
EMPLOYER : Bed Bath Body
POSITION : Shop Assistant
PERIOD OF EMPLOYMENT : 01 July 2017 – To Date (Weekends) EMPLOYER’S NUMBER : 007********
LOCATION : Holton
DUTIES
Advising & serving customers.
Processing payments.
Assisting customers in order to help them find what they need.
Ensuring stock levels are well maintained.
Promoting store cards or special offers.
Providing customers with information on pricing and product availability.
Arranging window displays.
Handling customer complaints or handing customers on to management. EMPLOYER : Saint Gobain, Gyproc
POSITION : Temp Facilitator
PERIOD OF EMPLOYMENT : 2016-11-28 to 2016-12-02
EMPLOYER’S NUMBER : 079-****-***
LOCATION : Johannesburg
DUTIES
Guide and control
Presentation
Translating
Data Capturing
EMPLOYER : South African Breweries (Bara)
POSITION : Temporary Secretary
PERIOD OF EMPLOYMENT : 2016-07-28 to 2016-08-05
EMPLOYER’S NUMBER : 082-****-***
LOCATION : Soweto Depot
DUTIES
Data capture
Manage documentation
Keep records
Administration of the branch/site/client
Answering the phone
Typing
Filing
Managing diaries
EMPLOYER : Taung Service Station (Petrol/Diesel filling Station) POSITION : Manager
PERIOD OF EMPLOYMENT : 01 October 2014 – 29 November 2016 EMPLOYER’S NUMBER : 082-***-****
LOCATION : Pietermaritzburg
DUTIES
Hire and train service station staff
Schedule and monitor tasks of service station personnel
Answer and resolve customer needs and objectives
Maintaining inventory control of materials, items and products
Maintaining a good relationship with the vendors and supplies
Record keeping
EMPLOYER : Mzansi Sounds and Promotions
POSITION : Promoter
PERIOD OF EMPLOYMENT : 07 January 2008 – 01 February 2014 EMPLOYER’S NUMBER : 074-***-**** / 073-***-****
DUTIES
Demonstrate and explain products, methods or service in order to persuade customers to purchase products or utilize service
Identify interested and qualified customers in order to provide them with additional information
Practice demonstrations to ensure that they will run smoothly
Prepare and alter presentation content to target specific audiences
Provide product information, using lectures, film, charts and/or slide shows EMPLOYER : Jucci Hair
POSITION : Receptionist
PERIOD OF EMPLOYMENT : 01 May 2009 – 01 January 2010 EMPLOYER’S NUMBER : 033-****-***
REASON FOR LEAVING : Temporary Employment
DUTIES
Answering phone calls and mails
Receiving visitors
Ordering office stationary and supplies
Paperwork filing
Pay roll, audits and increments
Managing client relationship
Smooth execution of meetings
Fee collection and bank work
Appointments and cancellations
EMPLOYER : Debonairs Scottsville
POSITION : Cashier
PERIOD OF EMPLOYMENT : 05 December 2007 - 01 January 2009 EMPLOYER’S NUMBER : 033-***-****
REASON FOR LEAVING : Temporary Employment
DUTIES
Operating the cashier
Record keeping of money
Cash, cheque and credit card collection
Handling customer complaints and questions
Stock products
Maintaining a neat and organised check out area
SKILLS AND ABILITIES ACQUIRED
COMMUNICATION SKILLS
Excellent communication skills in verbal and written English.
One is able to interact with people from different cultural backgrounds.
Experience in concept selling.
Ability to communicate at all levels.
ACQUIRED SKILLS, KNOWLEDGE & EXPERIENCE
Accuracy & Punctuality.
Has proven proficiency in computer literacy.
An excellent communicator & relationship builder.
Proficient in verbal & written communication in both English & IsiZulu.
Can easily adapt to new demanding conditions & be able to drive change.
Have innovative thinking skills & capabilities.
A self-starter who makes things happen, flexible, hardworking & always professional
Knowledge of BAS (Basic Accounting System)
Knowledge & Practice of Batho Pele principles.
Knowledge of Public Finance Management Act (PFMA). o Public Management Act.
o Treasury Regulations.
o Division of Revenue Act.
o SASSA Act.
o Social Security Act.
o Children`s Act.
DIVERSITY MANAGEMENT
My work experiences have enabled me;
To be able to work within a diverse team or workforce configuration. This has enhanced one’s skills in diversity management.
To be able to support and respect the individuality of others and recognises the benefits of ideas and approaches.
HUMAN RELATIONS SKILLS
Good interpersonal relations skills and the ability to work within a diverse team or workforce configuration.
Displaying of the personal interest in the well-being of colleagues COMPUTER COMPETENCE
Completed a basic computer course (Ms Word, Ms Excel, Ms Access) as part of the Office Computer course.
Learnt to use the SAP Program whilst Temping at SAB Bara REFERENCES
NAME : Lisa Schoeman
CONTACT NUMBER : 079*******
NAME : Dudu Mhlongo
CONTACT NUMBER : 073****-***
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