ARPITA SHRIYA

M +1-647-***-****

Email: ac746t@r.postjobfree.com

Profile

* ***** ** ********** ** Application Support, development, maintenance and project management. With a strong work ethics and team oriented approach with good analytical and leadership qualities, willing to learn and adapt to new challenges.

Experience Summary

Provided support in different sectors of Financial and Banking services.

Dynamic IT professional with around 6 years of IT experience in Software development, Project Support and Management, Feasibility analysis, Product Development/Launch, training and development, Technical Support, and Client Relations.

Extensive problem solving and decision making skills with solid understanding of business needs and able to adapt to changing environment.

Excellent experience in leading and managing Projects and playing a key role to ensure successful completion of the projects.

Experience in all phases of Software Development Life Cycle following various methodologies such as Scrum/KanBan (Agile), Waterfall and Iterative.

Worked in multi-cultural environment at South Korea, China, India and Canada.

Technical Skills

Programming Languages

Core Java

Query Language

SQL, PL/SQL, Progress

Databases

Oracle 7.3.4, 8i, 9i, 10g,11g, MySQL

Operating Systems

Windows

NT/98/XP/2000/2007/2008/2010,LINUX,

UNIX 11.11, Redhat

Testing and Performance Tool

Service Now, Winscp, ifast, Putty, Beyond

Compare, XML Spy, GIT, Source Insight,

RDX, PLM, slack, JIRA, Jenkins, Maven

Version Control Tool

Perforce, BitBucket, GIT

IDE Tools

Eclipse, SQL Developer, Developer Studio, Netbeans

Certifications

Certification/Proffessional Society

Date Certified

Certified Scrum Master(Scrum Allaince)

20th May, 2018

Canadian Investment Fund Course

In progress

Experience

Application Support Analyst, International Financial Data Services, Toronto

August 2018 – Present

Developed and supported financial system applications for Mutual fund clients.

Production support issues and raising change requests while performing analysis on the core issues.

Debugging and fixing all requests and incidents tickets related to Mutual Funds and services of various domestic and international clients.

Supporting production deployment of defect, fixes and enhancements.

Checking the database through database queries for various table data and implementation.

Providing data fixes and generating report as per the requests.

Coded programs for clients reports as required by using Progress and SQL queries.

Participate in application releases, from development, testing and deployment into production.

Support in cycle processing and other scheduling mechanism.

Working knowledge of SQL, UNIX, Linux scripting and Oracle.

Supported in User acceptance and regression testing.

Responsible to communicate (verbal and written) with Clients, Partners and business units that rely on information to define organizational processes.

Scheduled and facilitated meetings with business owners, development team and areas across the company as a part of business requirements gathering sessions.

Providing on-call and night call support for issues in cycle jobs and scheduled jobs for different clients.

Software Engineer(System Support), Samsung Electronics, Noida(Korea, China, India)

Feburary 2015 – May 2018

Hands-on experience in application support using Java, Webservices, XML, GIT, Object oriented design, JSON and Restful webservices.

Experience in various build and deployment tools.

Working knowledge of SQL, UNIX, Linux scripting and Oracle.

Expertise in Continuous integration and Continuous deployment setup to facilitate AGILE methodology using build tools like PERFORCE, JENKINS etc.

Proactively collaborates with the appropriate matrix of several teams and clients (requirement gathering, defining, designing and development) for project estimation, construction and delivery of business solutions.

Provided support in java development and implementation of new features and upgrade of new operating system.

Debugging and resolving issues in Samsung mobile devices during development phase and market issues.

Integrating change list of feature enhancements in Samsung devices in each release by collaborating with each module members.

Lead monthly release of binaries for Samsung devices and fixing production issues in each release.

Co-ordination with System and Application teams for the technical constraints and provide problem resolution mechanisms.

Interacting with Qualcomm and SLSI chipset vendors for resolving of critical/blocking issues related to those chipset.

Responsible for the technological aspect for improvement and enhancement of various business applications.

Regular business meetings with HQ (Suwon, South Korea) and Vietnam teams for issues resolution which comes during project development.

Worked as a System Project Leader for Qualcomm and SLSI chipset projects in Suwon, South Korea and got appreciation and award from HQ Counterparts for the outstanding contribution and full involvement in providing the project support individually.

Worked in Huizhou, China for co-ordination with factory members of market issue resolution and to achieve project deadline.

Facilitating scrum events like Sprint planning, Sprint Review, Sprint Retrospective, Daily scrum, Backlog refinements and Burnup/Burndown charts.

Develop quality control and feedback reporting structure, prepare daily status reports and generate performance maps and corrective measures over the planning horizon to anticipate bottlenecks and improve forecast metrics to achieve the project objective.

Adept at analyzing and transforming business requirements into functional requirements and documentation of user's requirements, development of user stories, Sprint reviews and Time/effort estimates and work plans as per Product Backlog.

Principle point of contact for all the teams to handle and manage project deadlines.

Assist in establishing appropriate time and cost estimates, ensure assigned projects follow schedules, and inform management of any unplanned slippages.

Assisting team with internal and external communication, coaching for improving transparency, and encouraging knowledge sharing among team members.

Create written and presentation materials and workshops that cater to technical and business audiences.

Engineer(Support Analyst), Samsung Electronics, Noida

June 2014 – Feb 2015

Worked in Kernel Team for the bring-up of all SLSI and Broadcom Projects.

Delta Merge of the projects for any changes and submitting the change list in Perforce for change submission.

Upstream Sanity of all the projects in which all the System and Application teams submitted their changes in a portal after proper sanity of their respective test cases so as to minimize the issues at time of QA Testing.

Providing data patches for projects as and when required.

Worked in Suwon, South Korea for implementation of security features i.e. ICCC (Integrity Check Control Feature) on Samsung mobile phones (S6 and S6 Edge).

Debugging of QA and Market Issues of Samsung devices and provide proper solution and resolution for those issues.

Engineer, Samsung Electronics, Noida

June 2013 – May 2014

Proximity Sensor Driver porting.

Implementation and Bring-up of Proximity sensor device driver.

Understanding the schematics and data sheet.

Ownership in Sensor HAL layer code for proximity sensor.

Done the sensor Bring-up activity on various chipsets like Intel.

IMEI Tracker tool to search for lost devices. One can search the device by entering IMEI and will get the information of the laptop on which the device was last connected.

System side information is fetched using scripts built in C and Shell.

Backend developed in Oracle and Java.

Education

Master of Computer Application

National Institute of Technology Raipur, India, June 2010 - June 2013

Bachelors of Computer Application

Patna Women’s College, Patna University, India, June 2007 - May 2010

Extra-Curricular

Actively participates and a member of Toastmasters Club.

Active member of SCI Champs in SRI Noida which involved in Recreation Program, Extra-Curricular Activities and Cultural Festivals for Employee.

Participated and won various English Elocutions and debates.

Anchored in many college cultural events.

Member of Technical Committee and E-Cell Committee of National Institute Technology, Raipur from 2011 till 2013.

Member of College Heads holding the post of General Secretary at Patna Women’s College, Patna during 2009-2010.

Hostel Prefect at Patna Women’s College, Patna during the year 2009-2010.

Achievements

Best Project Award for Galaxy Prime model from Samsung Electronics.

Participated and won many English and Hindi Elocution.

Participated and won dance and skit Contest.

Declaration

I hereby declare that the above-mentioned information is correct and authentic up to my knowledge and I bear the responsibility for the correctness of the above mentioned particulars.

Arpita Shriya

(Signature)

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