Sales, Operations, Managment

Matthew T. Klemick

*** ********* ****** ***** ***: 919-***-****

Cary, NC 27518 Email: ****.*******@*****.***

Progressive success articulating a product vision and identify market, supplier and user benefits.

Manage the entire product line lifecycle from strategic planning to tactical execution activities.

Proven ability to interface with engineers and other team members to grow business.

Goal-driven sales professional with over ten years of solid sales experience.

Ability to conceptualize client needs and translate into specific implementation strategies.

COMPETENCIES

Research & Development • Change Agent • Training & Mentoring • Strategic Planning

Build Relationships • Process Improvement • Solutions Development

TECHNICAL PROFICENCIES

Co-location • Managed Services • Unified Communications • MPLS • VoIP

Ethernet • FTTP • SIP Trunking • Wireless • Hosted Services

Telecommunications • Direct Sales Channel •Solution Selling

PROFESSIONAL EXPERIENCE

Product Development Manager

GTT formerly Access Point, Inc., Cary, NC 2010-present

Responsible for making sure the organization is properly informed about the progress of the development process. Expand current offerings in the marketplace by defining a vision for solutions and developing go-to-market strategies. Assist the sales team with solution sales activities to maximize revenue opportunities and ensure the highest levels of customer satisfaction and provide consulting services, including solution development and implementation.

Provide practical guidance in the business value of proposed solution and set proper expectations to ensure customer satisfaction.

Strategizing with sales team on objectives for customer meetings, understanding how this activity relates to overall sales plan and providing functional solution leadership for sales opportunities.

Conducting discovery meeting to collect, analyze, clarify and document business requirements during the sales cycle to support the implementation team and to produce a detailed solution proposal

Working on presales consulting projects and special projects as assigned; acting as technical lead on projects as assigned.

Providing reliable delivery of targeted project results through role as expert in the application of specific services, projects and technologies.

Participating in product and solution training to acquire and maintain a detailed level of product knowledge of core components of service offerings and assigned solution areas, how each solution addresses business challenges, competitive information to identify how our solution stands apart, and what challenges/limitations may be encountered.

Understanding, utilizing and communicating best practice methodologies internally and externally.

Work extensively with sales while working cross functionally with Marketing, Engineering, Implementation and Finance in order to successfully prioritize features and develop products.

Overall responsibility for feature prioritization, schedule management, new feature analysis and development and continually aligning product to customer requirements.

Telecommunications Consultant

LT Consulting, Cary, NC 2009-2010

Evaluated business telecom needs and made recommendations on upgrades and technology migrations. Responsible for helping companies decide on which voice and data services and equipment are best for their business. Helped businesses save money and maximize the use of communication systems. Provided professional voice and data expertise, technical abilities, network knowledge and ideas to resolve telecom issues.

Field Account Manager

Ferrellgas, Raleigh, NC 2008

Aggressively prospect and solicit new business as well as retaining core customers currently with Ferrellgas. Design strategic and tactical plans to achieve monthly sales goals. Develop and maintain relationships with industries who utilize propane for their business needs. Make use of an array of available tools and support systems to achieve sales goals and grow the business.

Account Executive

Bandwidth.com, Cary, NC 2005-2007

Initiated and closed sales for a leading supplier of telecommunications services to small and medium-sized business. Built relationships with key decision makers and matched customers with the right solutions for their needs. Acquired extensive working knowledge of all aspects of data and voice networking as well as traditional telecom services.

Key Achievements:

Served as an integral member of a team that delivered single year sales increase of 16%.

Awarded “Outstanding New Sales Rep” (2005) for sales, service and relationship building excellence.

Business Development Manager/Owner

Cape Fear Seafood, Wilmington, NC 2002-2005

Monitored the restaurant industry closely for new openings throughout the southeast. Fostered good relationships with a variety of industry professionals in order to obtain their business within a competitive marketplace. Met with restaurant managers to originate and establish new accounts while growing existing ones. Involved with several aspects of the business including business plan development, marketing, purchasing, inventory control, quality assurance, cost analysis, and employee management.

Senior Account Manager

System 5 Technologies, Cary, NC 2001-2002

Solicited new business while offering new products and enhanced services to existing customers. Analyzed communication needs of businesses; then developed proposals based upon sound technical and business knowledge. Successfully sold hardware, software, and professional services to companies ranging from start-ups to Fortune 100’s. Strong knowledge of multiple vendor offerings used to create turnkey solutions.

Key Achievements:

Exceeded quota by 115% in first quarter of employment.

Received training and certification to sell Oracle, Sun, HP, EMC, Veritas, and Storage-Tek solutions.

Data Networking Major Account Manager

AT&T, Raleigh, NC 1999-2001

Specialized in selling IP services and Internet products. Offered total AT&T packages to businesses in the high-tech sector. Responsible for new market identification and infiltration, financial management and large-scale contract negotiations. Excelled to a lead role within six months.

Key Achievements:

Led Carolina’s branch in sales attainment by exceeding quota 340%.

Promoted to Role Model level in Data Sales, one of three in the branch.

Clients included Red Hat, PPD, Midway Airlines, and Eagle Transport.

EDUCATION

Bachelor of Arts, University of Arkansas, Fayetteville, AR 1995

PROJECT MANAGEMENT • RELATIONSHIP DEVELOPMENT • COLLABORATION

Technical Sales • Product Development • Account Management

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