Manager Management

Nithin Kumar ************@*****.*** +* ***-***-

*795

SUMMARY

. 8 years of Implementation, Roll-out and Production Support experience

in Kronos Workforce Timekeeper as a Kronos Consultant/Tester.

. Provided many creative systematic solutions to client payroll

constraints or labor costing challenges and industry experience

including manufacturing and retail.

. Create and manage project files to provide historical reference for

the retention, protection, retrieval, and transfer of records.

. Advanced understanding and experience with Kronos 6.0-8.0 WFC products

and Implementation & configuration to include Workforce Timekeeper,

Workforce Connect 6.0, Advance Scheduler, Leave & Attendance,

Accruals, Analytics and Device Manager (4500Terminals) and Experience

in Upgradation from 6.2 to 6.3, 6.3 to 7.0 and 7.0 to 8.0 in Kronos

module.

. Expertise with Time Card Management, Employee Accrual Maintenance,

LOA, Security Access and Process profiles for Managers and Integration

of Kronos with Oracle HR system.

. Experience on various Kronos modules like Workforce Timekeeper,

Accruals, Activities, Leave, Attendance, Advanced Scheduler and

Forecaster.

. Having knowledge and hands on experience with Workforce Connect,

Integration Manager and Process Manager.

. Experience on various Kronos modules like Workforce Timekeeper,

Accruals, Activities, Leave, Attendance, Advanced Scheduler and

Forecaster.

. Extensive Experience on various Kronos modules like workforce

timekeeper, accruals, activities, advanced scheduler, forecasting,

attendance and Kronos workforce central upgrade.

. Strong background in the translating business requirements into system

language utilizing verbal acuity and technical proficiencies.

. Working as Kronos ERP Analyst at CCA, developing Kronos Project Design

Documents for various modules like WFC, Absence Management and

Attendance Management.

. Extensive Experience on various Kronos modules like Workforce

Timekeeper (WTK), Accruals, Activities, Advanced Scheduler,

forecasting, Attendance and Kronos Workforce Central upgrade.

. Expertise in UML (class diagrams, object diagrams, GAP Analysis, use

case diagrams, state diagrams, sequence diagrams, activity diagrams,

and collaboration diagrams) as a data analysis methodology for

application functionality designs.

. Gathered user requirements from clients and facilitate information to

our QA team to ensure that test plans are composed and executed

properly.

. Highly knowledgeable in Kronos support, Labor management, business

analysis, documentation, software configuration, scenario testing and

deployment (including change management) as well as implementing,

upgrading, and maintaining Kronos with vast experience in Kronos

configuration and support.

. Install, support and configure Kronos applications to include

Workforce Central Scheduler for Healthcare and Optimized Scheduler,

Workforce Central Timekeeper.

. Involved in setting up Attendance policies, Discipline levels and

employee interaction with policies.

. Involved in using Record Retention Policies for setup & maintenance,

using setup data manager for migration between two instances.

. Expertise knowledge of the product with various configurations and Pay

Rules, System Settings and tuning, Pay Rules and work rules

configuration, Hyperfind Queries, configuration and performance

tuning, Creating and troubleshooting Genies, Event Manager, Crystal

Reports, Pay Codes, Holiday Credit Rules and Workforce Schedule

Editor.

. Extensively worked on Data Integration tools like Connect & WIM and

versed in Integration of systems between HRMS and various Payroll

systems.

. Experience in the development of Business Process model, end user

training, and documentation in the HR modules.

. Experience in all phases of software development life cycle (SDLC)

which includes User Interaction, Business Analysis, Design,

Development, Integration, Documentation, Testing, Deployment, Builds,

Configuration and Code Management, Production/Customer Support,

Maintenance and Enhancements.

TECHNICAL SKILLS

Kronos Skills: Labor Levels, Labor Accounts, Pay Codes, Work Rules, Holiday

& Overtime, Access Profiles, Display Profiles, Accruals

Workforce management Tools: Kronos (Kronos 6.0-8.0 WFC)

ERP Suite: Oracle E-Business Suite, AP, PO, AR, AOL, I expense,

Iprocurement, HRMS, Payroll

Database: Tools: SQL, SQL developer, SQL Loader, Toad

Oracle Tools Reports: 10g/6i, Oracle Workflow Builder, Oracle Reports

Builder, BI Publisher

Kronos Version Navigator: Workforce Timekeeper, Leave, Activities, Mobile

and Tablets, Advanced Reports, Advanced Schedule, Process Designer,

Integrated Manager

PROFESSIONAL EXPERIENCE

Kronos Tester(Q/A)

Infosys -LBrands & StarBucks

Feb 2018 to present

Responsibilities:

. Conducted User Acceptance Testing (UAT) and collaborated with the QA

team to develop the test plans, test scenarios, test cases, test data

to be used in testing based on business requirements, technical

specifications and/or product knowledge.

. Ensure that projects are proceeding according to scope, schedule,

budget and quality standards, manage project issues and risks to

mitigate impact to baseline.

. Installed and configured Marketo AppExchange app to automate and

measure demand generation campaigns that generate more high-quality

leads.

. Implementing solutions to augment or replace manual tasks, infusing

efficiency and metrics across the SDLC

. Collaborating with dev and automation teams to identify and help build

tools that allow self-service testing of core functionality.

. Gathering and reporting relevant and actionable quality metrics.

. Enforcing, auditing, and streamlining software test and delivery

processes.

. Owning the role of Software Quality in project deliveries: from

requirements analysis through test plan creation and execution.

. Mentor junior engineers, so they can become as good as you are.

. Have thorough experience with working on SLA model for the production

support activities (including communication with end user) in oracle

financial modules for 11i and R12.

. Thorough experience on software development methodology and Quality

Process.

. Worked in various projects adhering to phases of software development

life cycle, which includes system study, analysis, design,

development, testing and implementation.

. Involved with QA team on regular basis Developed and owned overall

Test Plan. Reviewed test plans and test documents (Test Scenarios /

Test Strategy / Test Cases) to ensure all requirements are covered in

test scenarios.

. Perform the QA/testing for Pay Rules, Person Import, Payroll Export,

Punch Import, Punch Export and Schedule Export.

. Oversee QA testing activities for all Kronos HR and Timekeeper

application related initiatives

. Completed display profiles including all necessary building blocks

related to Kronos.

Achievements:

. Perform system analysis on failed test items

. Create system documentation for processes and procedures for both

systems

. ADP Timesaver on Demand and Time saver NG configuration

. Create manual test scripts and test cases

. Access various databases to obtain needed reporting information

. Continuous interaction with offshore and International colleagues

Sr. Kronos Consultant/QA

Kelloges- Oakbrook, IL Sept

2017 to Feb 2018

Responsibilities:

. Researched, wrote, and edited test procedures used for upgrades;

Modules include HR/Payroll, Timekeeper, Leave, Attendance, WDM, WIM,

Scheduler, and Analytics.

. Engaged with requirements gathering, assessments, interfaces,

application configuration and support for Kronos Workforce Management

Systems Conducted user interviews with various stakeholders and

documented business (BRD) and functional requirements (FRD).

. Evaluate requirements, write specifications for, develop, test and

deploy interfaces through WIM 7.0 using extensive and complex

calculations and database queries and commands.

. Responsible for developing Kronos Pay rules, Work rules, Pay code

Profiles, Pay code, Wage Profiles, FAP's, Display profiles, Assignment

Rules, Schedules, Labor Levels, Labor Level sets, and configuring

Kronos 4500 devices utilizing WDM and DCM.

. As a Kronos Consultant, I work on implementing all building blocks of

the Workforce Time and Attendance module.

. Partnered with management and Kronos Administrators to reduce issues

from the Kronos timekeeping system and to improve interfaces with

ongoing assessments.

. Perform technical configuration, interface, reporting, and other

application technical tasks for Kronos Workforce Central Versions 8.0.

. Included analysis work of Workforce Device Manager (timeclocks), WIM

interfaces inbound (employee data) and outbound (payroll hours/wage),

pay rules, accruals, reports, wage profiles, etc.

. Familiar with WFM solution concepts such as Benefits, Time &

Attendance, Entitlements, accruals and employee scheduling.

. Experience in Implementing and configuring Kronos Scheduler, Accruals

and Attendance modules.

. Developing Interface from Kronos Workforce Timekeeper to HMS payroll

for Attendance reporting.

. Implementation of Advanced Scheduler for Employees of sites to reduce

unnecessary costs of manual processing and possible employee

relation's issue when schedule is not processed properly by the

manager.

. Configure new functionality within Kronos to support changing business

needs such as Pay Rules, Customer Reporting, Attendance Rules and

Automated Alerts.

. Implement Kronos best practices to ensure efficient time-keeping for

managers, employees, and payroll staff.

. Involved in the production support activities for Kronos application

in Time and attendance, Absence management and Accruals modules.

. Have developed and implemented a view in Kronos to calculate the Total

number of hours worked in a year for all the employees and registering

it in Oracle.

. Conducted "train the trainer" workshops for division payroll staff one

Kronos Time and Attendance System.

. Led internal meetings on system build strategies for complex

configuration, working with tables, interfaces, and SQL developers.

. Monitor system performance and clearly communicate any issues with

Kronos technical support or internal IT resources to ensure timely

resolution.

. Compile Reports, Statements, and Summaries related to time-keeping and

submit them to appropriate Internal Customers.

. Assisting payroll staff with identifying potential cost-saving

opportunities via Kronos configuration options and Best Practices.

. Providing audit for the client system for better stability and uptime

of the system with enabling various logs of WFC and collecting verbose

logs.

. Setting up all pay rules, time codes, security groups and all other

configuration items in the application.

. Resolving clock issues for client stores and maintaining the clocks by

Configuring the Device Groups and Devices.

. Worked on implementing all the building blocks of Work force Time

Keeper and Attendance module as well to configure the web server and

app servers for the Kronos environment.

. Knowledge of Activities, Record Manager, and Analytics modules.

. Maintained and administered the Kronos application with knowledge of

SQL.

. Installing Kronos Workforce Central 7.0, DCM and Process manager on

the client servers.

Achievements:

. Configured Leave of absence, reasons, eligibility, documents, and

Leave rules from HR practices, making recommendations for Kronos

Timekeeping system best practices.

. Performed software upgrades to KRONOS multiple time clocks and

maintained KRONOS pay rules, codes, work rules, wage profiles, Labor

levels, schedules and shifts as required by HR/PR.

. Delivered several trainings to agents introducing them to their role

within workforce management to the leader of the Employee Engagement

Team.

Kronos Consultant/Tester

Daimler Trucks - Austin, TX

Nov 2016 to Aug 2017

Responsibilities:

. Installing Kronos Workforce Central 6.0, 6.1, 6.2 and 6.3, Kronos

Connect 6.0, 6.1, 6.2 and 6.3, DCM and Process manager on client

servers.

. Implement Kronos best practices to ensure efficient time keeping for

managers, employees and payroll staff.

. Worked on Various Issues related to products such as Kronos Core

Concepts, WIM, Navigator and Workflow Notifications.

. Involved in Authentication of various Issues such as Integrating with

Customer Authentication Systems, Communication and Java Plug-in

Issues, Database Connectivity, System Environment & System Settings

Issues, Integration with External Mail Systems, System Performance

Issues, System security and Workflow Notifications.

. Production support of Enterprise Kronos included analysis work of

Workforce Device Manager (time clocks), WIM interfaces inbound

(employee data) and outbound (payroll hours/wage), pay rules,

accruals, reports, wage profiles, etc.

. Help HR and Payroll departments transition outdated time and

attendance systems to Kronos electronic system.

. Engaged with requirements gathering, assessments, interfaces,

application configuration and support for Kronos Workforce Management

Systems Conducted user interviews with various stakeholders and

documented business (BRD) and functional requirements (FRD).

. Worked on environment configurations necessary to successfully

develop, deploy and maintain Kronos interfaces integrating HRMS

(PeopleSoft), and Clocks like Kronos 4500.

. Worked on creating and managing Pay rules, pay code distributions,

work rules, breaks and all related block components for Pay policies.

. Involved in the production support activities for Kronos application

in Time and attendance, Absence management and Accruals modules.

. Providing Root Cause Analysis (RCA) for various Customer problems and

presenting them to the Stakeholders.

. Continuously looking for areas to improve the Kronos processes,

configuration and user experience for a more efficient and accurate

timekeeping solution.

. Continuously looking for areas to improve the Kronos processes,

configuration and user experience for a more efficient and accurate

timekeeping solution.

. Independently configured the Kronos Workforce Central time-keeping

system to ensure accurate time-keeping through maintenance of pay

rules, schedule groups, security profiles, labor levels, and accrual

profiles.

. Assist payroll staff with identifying potential cost-saving

opportunities via Kronos configuration options and Best Practices.

. Researched, wrote, and edited test procedures used for upgrades;

Modules include HR/Payroll, Timekeeper, Leave, Attendance, DCM,

Connect, Scheduler, and Analytics.

. Production support of Kronos included analysis work of Workforce

Device Manager (timeclocks), WIM interfaces inbound (employee data)

and outbound (payroll hours/wage), pay rules, accruals, reports, wage

profiles, etc.

. Worked on various elements of Kronos Workforce Timekeeper such as Pay

Rules, Work Rules Configuration, Hyper Find Queries, Configuration and

Performance.

. Tuning, Creating and troubleshooting Genies, Event Manager, Crystal

Reports, Pay Codes, Holiday Credit Rules, etc.

Achievements:

. Created and delivered instructional documents on Kronos Workforce

Timekeeper that helped guide end users and revised existing documents

when changes have occurred.

. Worked on Inbound and Outbound procedures for Activities for web

methods to Kronos Integration and to the target Systems.

Kronos Business Analyst

KPIT Cummins Info systems Ltd -Pune, IN

Nov 2010 to Sept 2016

Responsibilities:

. Maintained Kronos Pay Rules, Pay Codes, Work Rules, Wage Profiles,

Labor Levels, Schedules and Shifts as required by HR/PR.

. Authentication issues including integrating with customer

authentication systems, client side, communication and java plug in

issues, database connectivity and performance, system environment

issues and system settings, integration with customers external

systems, JBoss application server errors and failures, systemic

performance issues, system security and secure communication, workflow

notifications and integration with external mail systems

. Performed upgrade to Kronos WFC V5.2 to include Attendance and Leave

Modules.

. Assist with other payroll processing duties on an as needed basis.

. Exchanged the Data from the Kronos to the other tools like SAP by

using the Workforce connect.

. Involved in the up gradation from the older version to the newer

version.

. Worked on various elements of Kronos Workforce Timekeeper such as Pay

Rules, Work Rules Configuration, Hyper Find Queries, Configuration and

Performance.

. Independently configured the Kronos Workforce Central time-keeping

system to ensure accurate time-keeping through maintenance of pay

rules, schedule groups, security profiles, labor levels, and accrual

profiles.

. Have worked on creating and managing Pay rules, pay code

distributions, work rules, breaks and all related building block

components for Pay policies.

. Have worked on the new accrual setup, related changes (process

profiles, access profiles, interface changes), Employee Migration to

new accrual plans and Oracle to Kronos interface changes from end to

end.

. Have involved in the configuration of Holidays, access profiles,

display profiles and have understanding of core user essential

functions including Time card maintenance, Hyper find queries,

reports, exceptions, schedules.

. Involved in the Kronos Interfaces modification/deployment for employee

process profile update and accrual plan changes.

. Involved in the process profile modification and deployment in Kronos

WFC.

. Worked on the Carryover balances loading to employees Kronos through

interface design in Oracle which populates Kronos interface tables.

. Have worked on setup configuration in Kronos and Oracle HRMS for new

companies acquired.

. Have developed and implemented a view in Kronos to calculate the Total

number of hours worked in a year for all the employees and registering

it in Oracle.

. Have fixed major issues with Employee missing accruals, accrual

mismatch and Carryover balances by providing the data fixes.

. Have independently handled the production support issues/tasks raised

by the business users and from the ticketing system.

. Have worked on HR Employee information maintenance from Ultipro system

to Oracle and from Oracle to Kronos.

. Have worked on developing and modifying, registering of few reports in

oracle as Alerts from AP and HRMS modules

Achievements:

. Retrieved data from the server and transferred it into the Kronos

system to update personal data (employee name, number, etc.) using

SQL.

. Performed upgrade to Kronos WFC Solution and added our consumer

division.

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