Manager Customer Service

Weldetnsae Ghebregziaber

*** ************ ****, *******, *******, M3J 1P4,, 647- 901-3289

Email: ***************@*****.***

Seeking a position as a Customer Service Rep/Server utilizing the following skills:

Knowledge and hands on experience in providing quality care; understanding clients needs and concerns, utilizing confidentiality

Excellent communication skills

Demonstrates positive relationship with fellow colleagues

Proven ability to handle difficult situations

Punctual and determined

RELEVANT SKILLS

Front office manager/Food and Beverage Manager

Managed several cash operations and ensured security protocols were carefully followed by staff.

Ensure the work area is ready for service ;assist in supplies requisition according to established procedure .

To assist quests regarding hotel facilities in an informative and helpful way

Opening, sorting,prioritizes and distributes incoming mail and providing progress reports

Be provided with meals in Employee restaurant.

Thoroughly assessed property needs and arranged necessary supports.

Trained staff on a bi-monthly basis to ensure the efficiency of our service was carefully delivered

Greeted customers in a prompt and professional manner

Performed various maintenance operations and kept a clean and safe work environment.

Cleaner

Demonstrated ability to maintain a clean and safe office area by washing windows, walls, door, woodwork as well as waxing and polishing as necessary

Thoroughly cleansed bathrooms and ensured that all areas were adequately sanitized, especially counter tops and toilet areas

Performed tasks in a timely and efficient manner while achieving cleaning standards

Excelled in a fast paced diverse setting while coordinating and communicating effectively with team members

Always applied the highest standards of cleanliness in all required areas and tasks

Construction

Assisted tradesman and machine operators in construction projects.

Unloaded and carried materials at construction sites

Removed the debris and cleaned work areas

Organized equipment and ensured they were safe for workers to use

Placed traffic signs and ensured work areas were kept safe

WORK HISTORY

Manager

Cleaner

Construction

TM Lion Hotel

Cleaning Services

Uganda Works

2015-18

2015

2014-15

REFERENCES

Available Upon Request

Contact this candidate