Customer Service Sap

NELSON ALMEIDA

*** ****** ******

PISCATAWAY NJ *8854

Home: 732-***-****

Cell: 732-***-****

E-MAIL: *****************@*****.***

OBJECTIVE:

Advance experience in Logistic/ Operation and in Finance. Knowledge of computers, and various programs. Experienced in all aspect of Finance. Desire is to further my career either in the Supply Chain field, Financial field or in the Accounting field

EXPERIENCE :

Dec.19,2016-present Chromaflo Technologies Corp Somerset, NJ 08873

Supply Chain Coordinator

-responsible for developing the master production plan to satisfy customer demand while carrying minimum effective inventory.

-collaboration with the Business Managers, Operations, Sales, Customer Service and Management will be critical to meeting business goals.

-Create a rolling 18-24-month master production plan for designated products. Utilize the production capacity, taking into consideration the consensus demand plan and potential business opportunities and vulnerabilities. Analyze and identify risks associated with the options built into the master production plan including manufacturing lead times.

-Setup S&OP meeting with cross functional departments, Create power point slides, and host monthly S&OP meeting

-

-Create and Monitor inventory budgets for the America’s inventory

-Apply adjustments to the plan and perform what-if scenarios in order to resolve the demand / supply exceptions.

-Coordinate the resolutions to demand / supply exceptions with the plant coordinators.

-Coordinate the exceptions due to firmed JDE orders with plant coordinators.

-Review and resolve packaging issues

-Create and monitor stock transfers from toller to warehouse to meet customer demand

-Communicate product availability issues to customer service via ATP report or supply demand screen in JDE.

-Track and manage inventory levels to ensure alignment with targets.

-Project finished goods inventory levels on a monthly basis. Achieve desired corporate inventory turn levels and target service levels.

-Prepare and review monthly financial statements for accuracy

-Create Journal entries for month end closing

-Pull adhoc reports and download from SAP on a monthly basis

-Point person for all new products (where it is most cost efficient to produce)

-Point person for setting up all new acquisitions

-Meet with sales and marketing to review all customer’s forecast and point out any issues

-Track and monitor all slow moving materials. Also provide solutions

2013-Dec.19,2016 Church & Dwight Co., Inc., Princeton, NJ

Operation Business Manager

-Responsible for the tactical execution and coordination of materials and contract manufacturing services for Church & Dwight products. Provides support on inventory management, SAP, Production plan compliance and attainment, and variance reporting.

-Ensure Contract Manufacturer (CM) Compliance with established C&D business processes

-Monitor and report on CM production plan attainment

-Work with core team Marketing, R&D, Quality, and Logistics on New product launches

-Lead person on New product launches that will be produced at one of C&D Contract Manufacturers

-Currently working on Women Health brands

-First Response

-Nair

-Replens and RePhresh

-Batiste-dry shampoo

-Simply Saline

-Pro-biotics

-Arid and Ultra Max Deodorants

-Manage product manufacturing locations/accounts for efficiency and performance

-Ensure accuracy of SAP documents

-Coordinate MRP activities to ensure material availability and minimize obsolescence costs

-Maintain inventory liabilities within established targets and respond to inventory variances

-Establish and maintain reporting requirements between CM and C&D through Business Process

-Coordinate production plan requirements and resolve scheduling and production issues

-Set-up new product SKU’s and maintain BOM’s to ensure CM production alignment with C&D production plans

-Ensure the proper maintenance of purchase order files to ensure adherence to company auditing requirements and to reflect accurate finished good cost

-Release and expedite, as needed, raw materials to achieve production plan requirements

-Facilitate flow of artwork to meet new product launch timelines

-Address serious quality/delivery issues with suppliers (escalate to Purchasing as needed)

-Work with Accounting to reconcile monthly book inventory to SAP inventory (transition to Purchasing)

-Provide monthly CM cost and production variance reporting (portion to be transitioned to Purchasing)

-Assist as needed in implementing cost improvement activities

-Assist as needed- review commodities purchased for cost savings possibilities and assist in implementation

2004-2013 Church & Dwight Co., Inc., Princeton, NJ

Financial Analysis II

-Responsible for all Accounting entries to ledgers for specific Brands

-Support Senior Financial Analysis in all Marketing decisions

-Create Price Cost Profit Structures for new products

-Provide reports and all Back-up Financial information

-Create Excel Pivot Tables to track All Marketing Activities

-Monitor and code all Marketing Invoices to the right account.

-Create and analyse Royalty payment

-Evaluate Quarterly and yearly Brand volume

-Monitor all coupons and inventory by using certain programs (SOS, Siebel, Alinea, and SAP)

-Make all adjustment to Accounts and close all Accounts on a monthly, quarterly, and yearly bases

-Prepare P&L for Quarters and participate in Annual Plan

-Created reports I SAP BW that is used for month end close.

-Pull information from SAP BW that is used in month end close process

-Updates forecasts on quarterly basis

-Manages multiple brands and various projects

-Analyze DMC cost, Class of Trade and customer profitability, analysis of trade spending

-Inputted P&L information into BPC on a month, Quarterly, and yearly basis

-Reviewed BPC P&L information to to see where we landed for month end

-Reviewed BPC P&L information to forecast Quarterly, and yearly

-Used BPC to show SBU total P&L rollups

-Analyze and recommend percentage that will be used for new Coupon Redemptions

-

2003 – 2004 ImClone systems Inc., Somerville, NJ

Operations Planner and Dispensary operator

-Responsible for the flow of all incoming and outgoing material

- Oversee the inventory process.

-Make all inventory adjustment in SAP system

-Involved in all aspects of overseeing the inventory process

EDUCATION:

2003 Berkley College West Paterson

Programme international avec :

- Graduate with High Honors

-Bachelor of Science Degree/ Major – Accounting GPA: 4.0 .

1999 - 2003 Seton Hall University South Orange, NJ

- Major – Accounting GPA: 3.86

AWARDS RECEIVED

President’s List, Dean’s List, Phi Theta Kappa Honor Society, National Dean’s List,

Scholarship from Phi Theta Kappa to Seton Hall

.

SKILLS

SAP, Business Objects, BPC, BW,GDW, GDW software for planning, SOS, Alinea,Siebel, Word Perfect Advanced Spreadsheets, Computerized Payroll-Peachtree, Microsoft Office 97, 98 & 2000, Excel, Keyboarding Access, Internet, Bilingual in English and Spanish

Contact this candidate