Customer Service Project

SURBHI PATEL

***********@*****.*** 647-***-****

OBJECTIVE

To accommodate myself in the fast-paced environment and be stable and accurate in the given profession.

EDUCATION

Environmental Technology Advanced Diploma – Fast Track

Graduating Spring 2018

Durham College, Oshawa, Ontario

Course Completed: Chromatography I, Environmental Enforcement, Environmental Sampling, Industrial Waste, Microbiology, Project Management, Spectroscopy I, Topics in Environmental Science

Applied Environmental Microbiology, Chromatography II, Environmental Engineering, Environmental Regulations, Environmental Toxicology, Introduction to GIS and AutoCAD and GIS, Spectroscopy II, Urban Environmental Planning.

Masters in Environmental Biotechnology 2012 - 2016

Sardar Patel University, India

Studied: Industrial Microbiology, Molecular Biology, Genetics, Environmental Biology, Bioenergetics, Enzymology, Bio-instrumentation, Ecology and Biodiversity, Biodegradation and Bioremediation, Environmental Toxicology, Green Biotechnology, Waste Management, Metabolic Engineering, Biosafety Bioethics and IPR

Dissertation (6 months): Phytoremediation process for treatment of wastewater from an oil producing industry

Human Resources Management (Ongoing Programme)

Durham College, Pickering, Ontario

September 2018 to June 2019

RELEVANT SKILLS

Proficient in Microsoft office software including Word and Excel, both utilized to create projects and technical reports

Understand the impact of human action on the environment and how this impacts sustainability

Ability to use plants for the reduction of waste or pollutants from the wastewater samples

Ability of collecting wastewater from the industrial waste stream

Perform experiments for the waster analysis and degradation of pollutants

Experience providing accurate field data collections through sampling and analysis

Maintain strong attention to detail and ability to complete assignments within deadlines

Ability to perform basic tests for water quality testing

Proficient in performing Presence-Absence tests for coliforms

Ability of operating various microbiology laboratory instrument, including autoclave

Aware about the use of LIMS (Laboratory Information Management System)

RELEVANT EXPERIENCE

Project- Dissertation Work: Phytoremediation

(Maharaja Sayajirav Gayakwad University- Baroda)

Experienced in planning, executing and recording pollution and wastewater project over a six-month period

Strong Technical and Laboratory experience including safe laboratory practices

Demonstrated ability to collect and analyse waste water accurately

Exposure to Laboratory environment and working with complex instruments

ADDITIONAL EXPERIENCE

Customer Service – Big Bazaar Variety Store

Customer Representative – Extreme Pita

Esthetician – Brow Bar

FIELD RELATED EXPERIENCE

Placement Student (Lab Assistant): York and Durham Regional Laboratories, Pickering, Ontario, Canada

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