Kareem Salti Anees Ayoub
************@****.*** Nakheel-Ras Al Khaimah (050-****-***
PROFESSIONAL EXPERIENCE
December 2011 – July 2015 Hilton Ras Al Khiamah Resort & Spa Human Resources Clerk (RAK – UAE)
Maintaining employee records, creating personnel files and processing applications.
Presenting benefits packages.
Interviewing new employees, checking references and organizing background checks.
Assisting in projects, such as; HR events and GM forum with employees.
Answering employees questions regarding forms, procedures and rules and refer to specialists as needed.
Preparing Certificates (service certificates, star of month, star bond certificates, salary certificates, and confirmation letters).
Distributing Health cards, Insurance cards and Emirates ID Cards to employees.
Registering employees in the Finger Print Attendance System.
EDUACTION
September 2004 – December 2008, Ittihad University (RAK, UAE) Bachelor Degree in Business Information Systems, GPA: Good.
September 2003 – July 2004, Sa’eed Bin Jubair Secondary School (RAK, UAE) General Secondary Education Certificate Literal Stream, Average: 86.8%.
TRAINIG
June 2008 – August 2008, National Bank of Abu Dhabi (Nakheel Branch) Trainee (RAK – UAE)
Account opening and documentation requirements.
How to prepare deposit and withdrawal slips.
Types of accounts (current, savings, deposits).
Types of Loans and Cards (credit and debit cards).
Issuance of cheques, demand drafts and foreign currency cheques for collection.
Issuance of office telex transfer.
Credit policy amendments.
Personal installments loans.
COMPUTER & PERSONAL SKILLS
Microsoft Windows.
Microsoft Office (Word, Excel, Access, PowerPoint).
Internet and Email.
Well organized during work, accurate, capable of meeting deadlines, highly co-operative.
Strong commitment to team environment dynamics with the ability to contribute expertise and follow leadership directives at appropriate times.
Excellent interpersonal and communication skills, having dealt with a diversity of employees.
Detail oriented, proficient organizer with the ability to delegate and train others.
E-commerce- Online Trading.
PROFESSIONAL COURSERS
English Language Course (British Council) September 2000 – December 2000.
Intensive English Course (Ittihad University) September 2004 – December 2004.
Hilton New Team member Orientation, Make it right.
Hilton Reunion Job Skills Certificate as HR Clerk.
Hilton Handling.
Hilton Complaint Handling Hilton Generic Brand Service Standards.
Hilton HHonors 101 CRM Day in the life.
Eco Learning 1, 2 & 3.
Hilton Worldwide Information Security and Privacy Training.
Energy Efficiency Fundamentals.
Corporate and Owned & Managed Hotels Records Management Policy.
Records Retention –Training for Records Coordinators.
AWARDS
Star Bond (May 2014, December 2013, May 2013, December 2012).
Catch at my Best (February 2014, July 2012 August 2012).
Appreciation letter (July 2013, March 2012).
LANGUAGES
Arabic (Mother Tongue).
English (Advanced).
PERASONAL INFORMATION
Date of Birth: 8 September 1986.
Nationality: Jordanian.
Martial Statues: Single.
UAE Driving License.
REFERENCES
Will be provided upon request.