EXPERIENCE
SIXTHDIVISION, Phoenix, AZ
Digital Marketing Coach 11/2017- Present
Work with clients to help identify core areas of their business that need improvement, setting goals, and creating executable plans to accomplish targeted area
Help clients bridge the gap between idea and implementation to truly nail their Client Journey
Develop deep understanding of specific client issues to quarterback them and their teams to accomplish objectives
Identify and resolve issues facing the completion of goals, both face-to-face and in a remote setting
Conduct research studies to create a clear game plan to help drive strategy and planning
BEST WESTERN INTERNATIONAL, INC, Phoenix, AZ
Project Manager, Strategic Partnerships- Contract 4/2017- 11/2017
Managed life of projects that tied to external partners from concept to execution
Worked alongside creative, digital and analytics team for tasking projects and through multiple steps to ensure success
Reviewed all deliverables for accuracy and timelines are met
Assisted in creative ideas and marketing campaigns
BARRETT-JACKSON CAR AUCTION COMPANY, Scottsdale, AZ
Events Specialist- Contract 1/2016-2/2017
Collaborated with owners to ensure efficiency and boost sales throughout the 2-week event resulting in noticeable revenue gains
Worked alongside owners to update inventory and prepare for future events
Received hands on experience building skills necessary for managing live events
Assisted in complete set up and breakdown of 10 merchandise booths
HEASLEY & PARTNERS, Scottsdale, AZ
Public Relations Specialist 6/2016-12/2016
Developed PR strategies, campaigns, and initiatives to enhance public recognition
Conceived ideas for and composed media kits, speaker sheets and newsletters
Client facing project manager; conducted weekly update meetings, managed budgets and invoices
Managed and booked speaking engagements for the founder/president Kathy Heasley
Maintained hands on creative projects including photo and video shoots
Managed PR intern daily and with career transition
TALKING STICK RESORT AND CASINO, Scottsdale, AZ
Client Concierge 1/2015- 6/2016
Built strong lasting relationships with clientele; consistently exceeding clients’ expectations
Developed extensive knowledge of products and services offered, ranked a top seller
Event Coordinator 3/2014- 1/2015
Served parties of more than 2,000 people with highest standard of customer service
Consistently met or broke sales goals monthly by 15%
Promoted within 5 months to banquets
Promoted 4 months later to concierge by rapidly achieving sales targets and maintaining outstanding customer service
SKILLS
Extensive knowledge in media marketing, live event management, project management, research, new hiring training
PMP/CRA Principals and CRM expertise (Infusionsoft, ActiveCampaign, HubSpot, ClickFunnels, Leadpages, PlusThis)
Advance knowledge of Microsoft Word, Excel, and PowerPoint, Adobe Illustrator and Photoshop
Customer Service, Strong Business Relationship Building, Quality Assurance, Inter-departmental Collaboration
EDUCATION
University of Arizona, B.S. Psychology
International Institute for Procurement & Market Research, (Pursuing) Certified Market Research Analyst