Amy Warshowsky

* ********** ***** **** ******* N.J. 08520 908-***-**** ac73pw@r.postjobfree.com

Objective:

I am an extremely motivated individual with a proven record of efficiency, seeking a Credit and Collections position with an organization where I can utilize my hands-on skills together with my relationship building skills and collection experience, in order to effectively improve credit collection profitability.

Experience:

Credit & Collections Analyst

Pine Environmental Services Windsor N.J.

July 2014-April 2018

1.Effectually managed a portfolio of over 350 accounts, to ensure that payments were received in a timely manner.

2.Positively researched and resolved disputed to get accounts current to prevent delinquencies.

3.Handled incoming calls from customers requesting copies of invoices, statements or clarification on what they were being billed for.

4.Made outbound calls to delinquent customers to secure payment status on all past due invoices.

5.Processed credit card payment through Credit-Safe and insured that the payment was applied.

6.Reviewed credit reports for new and existing customers to make sure that the correct credit limits were set correctly.

7.Received the highest rating on all yearly reviews and received the maximum increase.

Credit Analyst

The McGraw Hill Companies Hightstown N.J.

March 2004 –February 2013

1.Successfully handled and negotiated a portfolio of over 500 businesses with total open account receivables as high as 34M. .

2.Handled a high influx of in-bound calls pertaining to the reconciliation and collection of delinquent accounts, either directly or through appropriate channels, including payment inquiry and reconciliation and control units.

3.Favorably resolved numerous disputes that the customer may be having to get the balance paid within terms.

4.Updated DSO reports for executive management on a monthly basis.

5.Effectively analyzed DNBI reports in order to analyze customer accounts to ascertain accounts were set at proper credit limits.

6.Exceeded on all performance evaluations during my tenure and received the “Star” AWARD for assisting executive management during the rush season and going above my regular job responsibilities.

Collections Supervisor

Papel Giftware Cranbury N.J.

1997-2001

1.Supervised a group of six collection agents and two administrators while structuring an efficient call-back strategy to drive productivity levels and to build strong customer relations.

2.Reviewed collection agency accounts and determined whether legal action would be required.

3.Analyzed all credit applications and established appropriate credit limits on all new accounts.

4.Supervised sales staff to ensure they were receiving late payments when visiting the customer’s premise.

5.Maintained an accurate user-friendly and diligent weekly report to the controller to show the open account receivables. Developed an operating personnel workflow system and made adjustments as needs of the business changed.

6. Performed employee performance evaluations.

Collections Supervisor

East Coast Credit

Lawrenceville N.J.

1989- 1997

1.Managed 18 professional collections agents in the Accounts Receivable Department.

2.Reviewed and approved monthly payment plans and administered directions on all debtor settlements.

3.Reviewed credit reports and negotiated with debtors towards company beneficial solutions for compliance to corporate standards.

4.Monitored telephone calls to ensure that the collectors were within the guidelines of PL 95-109 and were following legal procedures.

SPECIAL INTERPERSONAL SKILLS:

Education

EXCELLENT COMMUNICATIONS

OUTSTANDING SKILLS IN RELATIONSHIP BUILDING

EXTREMELY MOTIVATED AND FLEXIBLE

Certificates Obtained

Credit Management Association

Financial Statements Analyst 1

Business Credit Principals

Basic Financial Accounting

Medical Billing and Coding

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