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Project Manager Program

Cary, North Carolina, United States
January 02, 2019

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Joseph S. Wasz, PMP

*** ********** ****** 919-***-****

Cary, NC 27518


Versatile, innovative IT Program/Project Manager with 20+ years success propelling the on-time/budget delivery of complex business and technology transitions, conversions and transformations. Seasoned consulting resource, seamlessly guiding organizational change, mitigating risk, infusing new ideas and delivering exceptional results in cross-functional, global and multi-platform environments. Trusted advisor to top organizations, including Fidelity Investments, CIGNA, Wachovia, Cisco Systems, TIAA-CREF, State of New York, GlaxoSmithKline, Sallie Mae, Freddie Mac, CSC, Nortel, US Navy, General Motors, KPMG, Arthur Andersen, ADP, Wells Fargo, Safeway Foods, RR Donnelley and International Harvester. I hold a BS degree in Business from Purdue University.

Leverage business acumen, technical expertise and analytical skills to help diverse organizations achieve their strategic objectives and articulate a vision for the future.

Record of success working with senior-level management, clients and lines of business to facilitate change and acceptance of new approaches, systems, processes and software tools.

Strong team builder and mentor, adept at visualizing the big picture, listening, bringing ideas to fruition and implementing solutions that “work the first time”.

Have managed staffs/teams – ranging from 15 to 120 personnel - IT professionals and technical individuals


Data Center Migration/Consolidation Strategic & Tactical Planning

Technology/Organization Transition Infrastructure/Application Reengineering

Program/Project Management Information Services Management

Client Relationship Management On/Offshore Team Leadership

IT Governance, SOA Staffing/Team Building/Training

Process Management Security/Business Continuity

Application Development Vendor Selection/Management

Budgets and Financial PMBOK -- PMI Institute

Quality Assurance Business Process Workflow


Agile, Iterative, SDLC, PDLC, RAD Spiral, Waterfall


PMP - Project Management Professional


CONSULTING PROJECTS (Contract) 04/2009 – Present

Key Project Accomplishments:

WELLS FARGO, Senior Project Manager (10/2016 – Current): Engaged to manage high visibility infrastructure projects for the Wholesale Group -- coordinating efforts across Bank's lines of business. Guide technical teams in end-to-end installments involving vendors, service levels, sourcing (people) & negotiation.

Projects include

oData Center Transitions

oTechnology Refresh

oOperational Readiness

oNetwork Connectivity, Storage Installation


Tierpoint LLC, Senior Project Manager (6/2016 – 10/2016): Assigned as a Project Manager managing Projects associated with Hosted Solutions and Cloud Computing – New Product Development includes the implementation of Office 365 as a Product offering and Virtual Storage upgrades/offerings supporting Managed Services.

WELLS FARGO, Senior Project Manager (10/2014 – 4/1/2016): Engaged to manage high visibility infrastructure projects for the Wholesale Group -- coordinating efforts across Bank's lines of business. Guide technical teams in end-to-end installments involving vendors, service levels, sourcing (people) & negotiation.

oProjects include:

V2V (Virtual to Virtual) Migrations, multiple data centers - including data and network

Storage installation including: SAN NAS and VM

Server installations

Software and Middleware installations

Operational Readiness

METLIFE, Senior Project Manager (03/2014 – 09/2014); Assigned as a Project Manager responsible for changes and implementation following the Services Oriented Architecture (SOA) Model – ERP to new Portal and the integration of new features, involving coordination of 3rd Party Vendors, Offshore Development Teams and On-Site Personnel. Supported Development work done in .NET, JAVA and SQL.

WELLS FARGO, Senior Project Manager (04/2013 –10/2013): Engaged to lead high visibility network and infrastructure projects in a secured environment, coordinating efforts across Bank's lines of business. Guide technical teams in end-to-end network initiatives, involving vendors, service levels, sourcing (people) & negotiation.

Creation and approval of the financials ($10M),

Development of the project approach, timing and work breakdown,

Securing and developing team dynamics: services delivery leads, project managers, systems engineers, architects and data center operational personnel

Coordination with 3rd party vendors, major stakeholders and an effective communication strategy

Worked directly with Cisco to design the current infrastructure around the Internet Border and utilize new hardware to improve intrusion detection for (7) Data Centers supporting Bank Systems using Cisco ASR9000 Technology.

FIRST CITIZENS BANK, Program Manager (11/2012 – 03/13): Launched Program Management for the Bank, consultative approach to govern multiple integrated projects. Pivotal resource who developed the Business Case and Governance methodology, as well as facilitating multiple workshops.

Developed the Business Case

Setting up the Program Management Processes

Development of the Work Breakdown Schedules

Creation of the Program Architecture (Project Integration Touch Points)

Development of the Governance Methodology and the creation of an Organizational RACI

Conducted Training Workshops – participants included: Project Managers, Developers, Systems Engineers, Desktop Techs, Project Stakeholders

Hired to manage Active Directory Transition

CISCO SYSTEMS, Program Manager: (01/2012 – 11/2012) Assisted with the set up and support of a Project Management Office (PMO). Supported the Advanced Services Organization initiatives and helped establish Release Management Processes.

Assigned to Project Manage and stabilize two Projects --- fixing issues and bringing them to completion, meeting “must have” deadlines.

Performed an analysis and made recommendations for PMO tools for the Advanced Services Operations PMO. Study included researching multiple vendors and the Gartner Group white papers.

Consulted with IT and the Advanced Services Test Manager to improve Testing and Release Management processes.

BRUCE POWER (through Hewlett Packard), Senior Program Manager: (06/2011 – 12/2011) Successfully directed a transition & data migration effort from Legacy to new HP Storage. Also moved environment from physical to virtual and mail from W/2003 to W/2010.

The data migration from Legacy to new HP Storage – including NAS and SAN attached.

Build out and upgrade of VMWare and cutover of Servers to Virtualization

Upgrade of their MicroSoft Exchange Server and Mail Systems.

Decommission Legacy Storage

SALLIE MAE, Release Manager/Program Manager: (04/2009 – 09/2009) Guided a series of business application initiatives geared toward new Private Credit strategies.

WELLS FARGO, Project Manager (12/2009 – 5/2011): Selected by client to assist with integration of the Wachovia Computing Infrastructure within Wells Fargo. Drove network/server installations, transition of applications and Data Center migration & consolidation. Transition included new Cisco Routers, Switches and a re-design of the Network including high-speed data circuits. Worked directly with Engineers including Cisco, Wells Fargo and IBM to coordinate a complex Program.

CONSULTING PROJECTS (Independent & Contract)

BRANCH BANKING & TRUST, Project Manager: (08/2008 – 03/2009) Led team in completing transformation portfolio of projects, spanning virtualization, Nortel to Cisco conversion, SOA- middleware, disaster recovery, SAN storage improvements, configuration management, network management, security & business optimization.

Worked directly with Project Managers (as a Program Manager) to support the Portfolio of Projects including Virtualization and the coordination of moving out Nortel equipment with new Cisco hardware including Routers and Switches.

FIDELITY INVESTMENTS, Project Manager: (07/2007 – 08/2008) Coordinated offshore team to implement series of Federal government-mandated application projects to support changes in large corporate pension plans.

Drove the timely delivery of multiple major projects, requiring complex change control & release management between Fidelity actuaries & offshore developers.

Integrated multiple projects into larger programs, increasing efficiency/synergy and reducing developer time required.

CIGNA (through IBM), Project Manager: (09/2006 – 07/2007) Propelled development of Web-based CRM system with SOA architecture within short timeframe.

Assumed control of project with incomplete design; devised strategies to reengineer network with clear software/middleware components, tight security and smooth integration between client and IBM network.

Installed $25MM+ of hardware, IBM P-Series systems and middleware.

Successfully transitioned Cigna’s Call Center to IBM’s Data Center.

Assumed control of project with incomplete design; devised strategies to reengineer network with clear software/middleware components, tight security and smooth integration between client and IBM network.

Installed $25MM+ of hardware IBM P-Series systems and middleware, including Tivoli, Websphere and Rational products.

Successfully transitioned CIGNA’s Call Center to IBM’s Data Center.

Reviewed all Architect Documents – working closely with IBM’s Technology SME’s.

Reviewed all Design and Technical Deliverables to ensure they met IBM’s Standards.

Participated in all Architecture Design meetings to ensure all understood the current environment and the new environment this effort was transitioning to – as the new infrastructure was being built in IBM’s Data center in Dallas, TX.

CONSULTING PROJECTS (Independent & Contract) 02/2002 – 09/2006

WACHOVIA, Program Manager: Developed SOW, scope and as-is processes to align the Technology Services Department with multiple lines of business. Accountable for process improvement, quality management, planning and project management. Streamlined work processes utilizing ITIL and COBIT.

CISCO SYSTEMS, Program Manager: Coordinated highly technical re-design and re-program of metadata and database of Cisco's Services and Client Accesses - Cisco's customer Web-based software downloads of hardware products. Worked with Cisco Data Engineers to improve internal design of Relational Database.

TIAA-CREF, Program Manager: Shepherded 10 direct and 30 indirect reports in massive effort to convert 20,000 systems and hundreds of applications to a new platform, from vendor selection through installation. Developed applications certification, testing and QA processes. Developed SOW and selected 3rd Party Vendor -- selection process included IBM and HP to support implementation and on-going support.

STATE OF NEW YORK, Program Manager: Built project plans to establish a PMO and mentored resource who became Director. Worked with IT organization to develop a Governance process to support a strategic plan spawning multiple projects.

GLAXOSMITHKLINE, Project Manager: Delivered 3 key projects on-time/budget: upgraded PeopleSoft from client/server to a Web-based application, consolidated servers to boost performance and moved a supply chain application from UK to India.

FREDDIE MAC: Planned and designed QA procedures to support a Federal government mandate, requiring staff of 15 across 3 shifts.


Supplied expertise to Nortel, US Navy, General Motors, KPMG, Arthur Andersen, ADP, Wells Fargo, Portland Gas/Electric, Safeway Foods, Simpson Paper, WilTel, Consolidated Communications, RR Donnelley and International Harvester.

Key Accomplishments:

Nortel, Director of PMO: Built global PMO spanning Europe, America, Canada and Far East, established portfolio of 200+ projects and deployed 25 initiatives.

General Motors, Director of Service Delivery: Managed IT infrastructure support & projects across Canada & US; oversaw 125 staff & $35-50MM budget/P&L. Managed 3rd Party Vendors in support of Break/Fix and Service Levels

US Navy/Director of Transition: Developed plans for CSC to take over personal computing, a $6B account and ship/sea and land-based operation requiring move 425,000+ pieces of equipment. Note: CSC was not awarded this contract

Simpson Paper, Technology Manager: Led $35M annual cost reduction by consolidating Data Centers and re-engineering business processes.

Worked on Special project to shut down all Paper Mills and transition all applications from Redding, California to Seattle Washington

Shut down of Data Center in Redding, CA and transfer of Applications to the Seattle, WA.

WilTel (WorldCom, Fortune 500 Company), Director of Application Development: Managed 150 mainframe, object oriented and client/server staff and $15M budget.

Consolidated Communications (Private Company) MIS Director: Completed end-to-end re-engineering of enterprise applications and infrastructure, resulting in $2M annual cost reductions and improved B2B and B2C service levels following an Iterative, Agile “like’ SDLC including the incremental development, daily Stand-Up Meetings with multiple teams and early deliverables which spanned a 3 year effort…

Shut down M/F (IBM and Honeywell) Systems – and transitioned new environment on AS/400 Platforms and Client Server.

Re-engineered and transitioned new applications software (all applications changed), major over-haul (3 yrs)

Managed 3rd Party Vendors and Consulting/Contracting Organizations

Initiated new operational processes

Realigned IT staffing (flattened organization)


Adjunct Professor, Eastern Illinois University, Business Telecommunication


Purdue University, West Lafayette, IN

B.S., Business, 1989

Project Manamement Institute

Project Management Professional (PMP) - Certified

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