Customer Service Manager
Resume:
Carol Geis
Greensburg, Indiana 47240 -8960
Email: ********@*******.***
OBJECTIVE
I am a dedicated and skilled office professional with a versatile administrative support and leadership skill set developed through experience with state contracting, accounts payable, accounts receivable, bookkeeping, and customer service experience.
I excel as a self-motivated and organized person able to get detailed work done in a timely manner. My great communication skills and excellent analytical problem-solving ability make me a valuable asset to any professional team.
I offer advanced computer skills in MS office Suite, PeopleSoft, Excel, Power-Point, and many other applications/systems. I also have a good general computer knowledge that allows me to pick up any new programs very quickly.
QUALIFICATIONS
* Twenty-three years of Experience in Retail, Customer Service, Support, and Team Participation throughout my work history.
* Eight years in Human Resources duties, hiring, yearly evaluations, firing employees ect.,
* Eight years of experience in Day to Day Operations, Employee Relations, P&L Reports, Merchandising, and Problem Solving.
WORK HISTORY
Old National Bank
2015-2018
Processed customers banking deposits and withdrawals.
Printed balance statements
Processed new accounts and open new accounts and transfers system.
Made sure that all employee checks balanced at the end of two hours on the job. Make
sure SOX compliant.
Processed balance sheets and tallied them out at the end of my shift
Prepared weekly employee schedules when asked by manager.
Manually calculated draws to see if they were balanced at lunch breaks
Lifetime Resources, Inc., for client: Mary Wernke
2016- Present
• Helping client with every day chores
• Helping client with fixing and preparing food for lunch and supper
• Going to grocery store as needed food for client
• Traveling with client to different doctor appointments and business she wants to go to
• Helping client with laundry and cleaning chores
• Helping client get into bed and doing regular physical arm feet and leg movements
Visit Decatur County
2015-2016
Create grants for authorizations to commissioners for approval. Update Constant Contact and Facebook for
New companies coming into the area. Generate business lists and customer’s lists for all projects. Provide
Administrative duties as Director asked of me.
Kamic Corporation
HR Generalist/Payroll Administrator
Columbus, Indiana
2004-2013
Processed new hires, transfers, and terminations in ADP.
Made sure that all employee payroll information was SOX compliant.
Processed and uploaded garnishment information.
Posted garnishment information online for withdrawal.
Handled all correspondence (internal and external).
Recorded time sheets.
Generated payroll and reports for automated payroll services.
Advised and consulted employees on their benefits, pay rate, anniversaries, and insurance.
Controlled the hiring of additional temporary staffing.
Entered all general ledger entries to appropriate accounts for accurate balance sheets,
AP/AR, invoicing, and automatic shipping notification.
Multi-line phones and reports to General Manager and company President.
Home Federal Savings
Teller
1992-2001
Processed customers banking deposits and withdrawals.
Printed balance statements
Processed new accounts and open new accounts and transfers system.
Made sure that all employee checks balanced at the end of two hours on the job. Make
sure SOX compliant.
Processed balance sheets and tallied them out at the end of my shift
Prepared weekly employee schedules when asked by manager.
Manually calculated draws to see if they were balanced at lunch breaks..
EDUCATION
CERTIFICATE OF COMPLETION, Computer Training through Exec-Train Indianapolis,
CERTIFICATE OF COMPLETION, IUPUI Of Indianapolis IN COLLEGE, Business Management and Accounting, Bachelor Degree, 1980-85
DIPLOMA, Southeastern Area Vocational School, 1980 (Secretarial Science)
DIPLOMA, South Decatur High 1976
Contact this candidate