Customer Service Electrical

Josu Aritza Ramirez

**-** ****** ****, *** *B Flushing, NY 11355

917-***-**** *****************@*****.***

EDUCATION

Vaughn College of Aeronautics and Technology Flushing, NY

Associate of Occupational Studies in Airframe and Powerplant Technology, GPA:3.85 December 2018

FAA Airframe & Powerplant License – Certification number 4103149

Relevant Coursework

Aircraft & Engine Electrical Systems Gas Turbine Theory & Maintenance

Reciprocating Engine, Aircraft Structures Hydraulics and Pneumatics

IES Batalla de Clavijo Logrono, Spain

Certification in Design and Graphic Arts

September 2011 – June 2014

ACADEMIC EXPERIENCE

Vaughn College Aviation Training Institute (ATI) Flushing, NY

Aircraft Landing Gear, Surface Repair Project

Spring 2017

Repaired and aircraft landing systems, shock absorption devices, brake systems and braking devices.

Aircraft Structures Lab Spring, 2017

Utilized various types of welding processes and composite repair techniques to repair damages in aircraft.

Aircraft I, Sheet Metal Fabrication Repair Project Fall, 2017

Utilized Learned repair techniques used in aircraft structures

Carried out all assigned maintenance duties in accordance with the manufacturer's applicable manuals, policies, procedures, and applicable Federal Aviation Regulations.

Skillfully completed sheet metal fabrication work which entailed layout, bending, cutting, forming, and assembling

Cut, trimmed, filed, bent and smoothed parts and verified sizes and fitting tolerances in order to ensure proper fit and clearance of parts.

AWARDED, CERTIFICATIONS & LICENSES

New York State Driver’s License, Class E Valid

FAA Airframe & Powerplant License

Vaughn College – Presidents List 2016 - 2018

SUMMARY OF QUALIFICATIONS

Strong ability to organize, prioritize and work pressure, heavy work load and deadlines

Adept at encouraging creativity and higher-order thinking to increase productivity

Track record for meeting timelines and exceeding expectations.

Strong knowledge of occupational safety procedures, standards, and protocols.

EXPERIENCE

HEAVY METAL AIR.

White Plains, NY

Aircraft Mechanic- Wetchester Airport

September 2016 - Present

Inspect and maintain aircrafts in accordance with Federal Aviation Regulations and Manufacturers manuals.

Maintain and ensure the airworthiness of 30 privately owned single and twin engine aircraft.

Maintain all aircraft and maintenance documentation ( logbook, illustrated parts catalog, maintenance manuals, service bulletins and airworthiness directives )

Tested electrical systems and continuity of circuits in electrical wiring, equipment, and fixtures using testing devices such as ohmmeters and voltmeters.

Maintain, troubleshoot and repair single and multi-engine aircraft.

Disassemble, repair and reassemble aircraft engines.

Porteño Restaurant New York City, NY

Waiter–

July 2016 – Present

Manage dining service by taking orders from and serving orders to customers

Arrange special parties and serve special dinners as requested

Prepare check of total meal cost and collect payment from customers

Prepare hot, cold, and mixed drinks for customers

Set and clean tables as needed

La Villetta Restaurant New York City, NY

Busboy –

April 2015 – April 2016

Greet seated guests and deliver starter items

Maintain tables free of debris and floors clean

Remove dishes and trash after guest departure and take items to kitchen for disposal or cleaning

Sanitize and clean booths, tables, and chairs between guests

Notify management of any dining area issues

Work alongside wait staff to address all customer needs

Complete end-of-shift cleaning duties to maximize dining area cleanliness.

ADDITIONAL SKILLS

Language: Spanish – Written & Conversational

Computer: Microsoft Office – Word, Excel, PowerPoint, Outlook

Technical: hand tools, power tools, soldering, electrical wiring, electrical panel installation, schematics, blueprints, High pressure & low pressure systems, aircraft finishes, welding ARC/MIG, Hydraulic & Pneumatic power systems, aircraft fuel systems and aircraft electrical systems,, diesel mechanic repair, sheet metal fabrication/repair

Knowledge: FAA regulations, fuselage, rigging, hydraulic units, gaskets, seals, propellers, starters, generators, riveting

Conflict Mediation skills. De-escalation Techniques and Strategies. Outstanding customer service skills, Inventory Control Management

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