Operations Manager

**** ********* ****

Ooltewah, TN *****

E-mail: ***********@*****.***

Cell Phone: 719-***-****

Renrick N. Lett III

Summary of Qualifications

A U.S. Marine Corps veteran with over 20 years of leadership experience in aerospace, aviation, and industrial manufacturing. Experience in lean manufacturing and project management. Educated in Earned Value Management, Risk Mitigation, Organizational Behavior, Organizational leadership, Contracts and Procurement, Human Resources, and Organizational Change. Extremely proficient in the use of SAP MRP software.

Security Clearance

DOD Secret (Updated July 2004)

DOD TS-SCI (Updated Oct 2005)

Professional Experience

Sherman and Reilly, Greenlee, Textron Chattanooga, TN

Operations Manager 12/2016 - 06/2018

Establish and drive a continuous learning environment, including active development and mentoring of direct reports. Establish preferred methods and best practices for all job descriptions within the operations team. Determine root cause of issues affecting production using problem solving tools such as DMAIC, PDCA, and A3. Delegate authority to direct reports, including manufacturing engineering, production supervisors, EHS, quality, materials, and shipping to ensure accountability in reaching company goals. Plan, lead, and complete all capital projects with cooperation from manufacturing engineering group. Identify, plan, and lead kaizen events to help drive continuous improvement and implement lean initiatives.

Decrease percentage of past due production orders from 70% to 30% in 5 months.

Decreased Fastenal spend by 75%, resulting in a projected savings of $375,000

Increased monthly schedule adherence to 35% from 65% in 5 months.

Managed 4 direct reports (which included 3 salaried production supervisors and 1 salaried EHS supervisor) and ~ 60 indirect.

Reduced customer complaints by 75% over previous year.

Increased efficiency in all areas by 15% or more.

Decreased Recordable Injury Rate from 7 per year to 1.

Held monthly “all hands” meetings to communicate production performance to all employees within the organization.

Sherman and Reilly, Greenlee, Textron Chattanooga, TN

Supervisor/Quality & Continuous Improvement Leader 05/2014 - 12/2016

Certified lean manufacturing professional also trained in Six Sigma process improvement. Managing and supervising employees and operations in a production environment. Ensuring safety, performance, and quality standards are met. Control and/or eliminate scrap/waste. Oversee and train current and new employees.

Managed warehouse and inventory activities with a focus on increasing inventory accuracy to 99%

Developed material and process flows resulting in 25% increase in throughput.

Planned, developed, and lead multiple Kaizen events to facilitate process improvements.

Trained 20+ employees in lean initiatives such as 5S and Kaizen.

AAI Corporation, Textron Systems Hunt Valley, MD

Site Lead - Field Service Engineer III for Shadow 200 TUAS 01/2006 - 05/2014

Technical lead providing supervision of modification and upgrade installation for all Shadow 200 TUAS. Providing feedback on performance and administering performance improvement plans for junior field service reps. Inspects, performs organizational, intermediate, and depot level electronic, mechanical, and structural maintenance and modifications to the Shadow 200 UAV and support equipment, to include; launcher, ground control station, remote video terminal, and ground data terminal.

Supervised a team of field service representatives at the single largest combat operational Shadow UAV site, maintaining a 95% or better full mission capability of over $5 million worth of UAV equipment during a record 8500+ hours in one year.

General Atomics Aeronautical Systems San Diego, CA

Field Service Technician for LYNX/SAR system 09/2005 - 01/2006

Provide technical expertise in the operation and maintenance of the Lynx/SAR system. Interfacing with customer and providing service based on customer feedback.

Northrop Grumman Space Technology Redondo Beach, CA

Quality Assurance Spacecraft Specialist II 06/2004 - 09/2005

Reviewed and corrected test procedures for equipment on a space based program (i.e. AEHF and STSS among others). Provided feedback processes and policies and recommend improvements to ensure the best product possible for the customer. Recorded nonconforming material using computer based, Solumina discrepancy reporting system, verifying final hardware configuration and part traceability using computer-based Automated Material Management System (AMMS).

United States Marine Corps Camp Pendleton, CA/Iraq

15th MEU (SOC) Communication Platoon, Platoon Sergeant 09/1993 - 06/2004

Supervised a 44-member platoon in Iraq during Operation Iraqi Freedom in the setup and maintenance of a Satellite Communications system (SATCOM) including secure/non-secure internet (SIPR/NIPR), secure/non-secure telephone lines, and secure video teleconferencing.

Provided uninterrupted service to over 250 users for a period of 3 months.

Maintained 100% accountability of personnel and over $2 million in communications equipment, test equipment, and mission essential materials during tenure in Operation Iraqi Freedom/Operation New Dawn, Operation Enduring Freedom.

Education and Certifications

Master of Business Administration Colorado Technical University

Concentration: Operations Management

Bachelor of Science in Business Administration Colorado Technical University

Concentration: Project Management (PMI Certified curriculum)

Lean Manufacturing University of Michigan

Project Planning Colorado Technical University

Certified Quality Technician American Society for Quality

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