Deetris Turner

ac73mu@r.postjobfree.com

202-***-****

Summary

Energetic and reliable Office Manager that consistently receive excellent ratings for attentiveness to detail and quality, outstanding customer service, organization, relationship-building and manufacturing expertise for over ten years. Possess the ability to communicate both effectively and efficiently. Proven ability to work on my own initiative as well as in a team and to assimilate information both rapidly and effectively. Confident, motivated, self-starter, loyal and able to work tight deadlines with an adaptable but well organized approach.

Education

Bachelors in Business Management (October 2014)

Everest University - Tampa, FL

Skills

Office Management

Records Management

Database Administration

Event Management

Calendaring

Front-Desk Reception

Executive Support

Accounts Payable

Human Resources

Computer Skills

SAP

MS Word

MS Excel

MS PowerPoint

MS Outlook

MS Access

MS Publisher

Adobe Acrobat Professional

MS Office Suite

Work History

Office Manager

Buckeye Cleaning Center-Baltimore, MD February 2017-Currently

General Manager Right Hand

Managing Front Office

Managing Warehouse Associate

Making Sure Paperwork is Complete and Accurate

Checking Bill of Lading

Create and Change Orders in SAP

Create, Change and Maintain Billing Documents in SAP

Receive in Inventory using Material Numbers and SAP T-codes in SAP

Stock Count

Providing Customer Service

Taking Orders for Customers with Material codes in SAP

Creating Stock Transfers in SAP

Create and Process Outbound Delivery in SAP

Updating Customer Information in SAP

Processing Credit Card Payments, Credit Returns, and Debit Memo in SAP

Entering Re-Orders from Buyer

Maintaining All Office Paperwork

Organizing Office and Office Staff

Responsible for Office Supplies

Create and Change Purchase Orders in SAP

Goods Receipt of Purchase Order in SAP

Pick and Ship Confirm Orders in SAP

Create and Change Special Pricing in SAP

Maintaining Ship to Maintenance in SAP

Running Open Order Report in SAP

Process and Send out Invoices to Customers

Administrative Assistant-Education

IEC Chesapeake- Laurel, MD August 2016-January 2017

Answered incoming calls, answering questions, taking messages and providing high quality customer service.

Assisted in administrative duties, including, class scheduling, flier’s creation, evaluations, budgets, updating of classes and registering students on website, opening and closing paperwork.

Created web pages for website using Agency of Record

Assisted in invoicing customers and receiving payments using QuickBooks.

Assisted in the coordination of classes and in physically opening and closing including Saturdays and out of town locations when needed

Responsible for the ordering of supplies needed for educational and Membership meetings.

Responsible for obtaining, submitting and maintaining CEU approvals in all state and local jurisdictions where classes are held.

Maintained prospect databases; coordinate marketing of seminars to prospects on weekly and as needed through email, fax, mailing and site visits.

Assisted in the preparation of Apprenticeship including preparing of packets, calls for payments, etc.

Assisted Membership services in special projects such as mailing, updating Resource Directory and website updates

Administrative assistance where needed in all area of operation including, Continuing Education, Events, Membership, Apprenticeship.

Acted as staff liaison on Continuing Education Committee

Receptionist / Office Coordinator

Energetics Incorporated - Columbia, MD November 2004-September 2015

Operated Cisco IP phone system and Neopost postage and Pitney Bowe machines

Responsible for answering multi-line phone system

Operated internal paging system

Posts all outgoing mail and transport to Post Office

Scheduled courier services when needed

Mail out-going packages for Fed -ex and Ups using on-line shipment account

Sign for incoming packages from Ups, Fed-X and DHL

Perform all purchasing functions

Ordered Supplies from at least 75 different vendors using on-line accounts

Match bill-of-lading to purchase order and report any discrepancies

Proficient in Microsoft Windows XP Professional

Conference room scheduling and set up

Maintained Procurement Log, Purchase Orders Log, Shipment Log, and Postage Log

Sets up office for new employees

Maintained inventory and order office supplies, coffee, kitchen, conference room, and reproduction room supplies

In charge of ordering food for special events for the company

Welcomed on-site visitors, determine nature of business, and announce visitors to appropriate personnel.

Operated office machines including computer terminal, adding, calculating, fax and copy machines.

Tracked requests RFP's for Proposals using Government websites

Responsible for preparing/shipping Facilitation supplies for offsite meetings

Possessed the ability to spell and write grammatically and syntactically correct e-mails and letters

Maintain Company Outlook Calendar and Conferences

Operates Binding Machine

Arrange Travel Arrangements

Processed all Accounts Payable using Costpoint System

Processed Human Resources Profit Sharing Correspondence for benefits eligibility

In charge of the supporting employee moral by ordering materials for their anniversaries, birthdays and floral arrangements for immediate family funerals.

Scanned and file of supporting PDF documents

Strong Computer skills including Microsoft Office suite and online research using search engines

Performed other clerical and administrative branch as needed

Receptionist

Northrop Grumman IT - Laurel, MD February 2003 – October 2004

Greeted Visitors, making sure they are signed in properly and have visitor's badges

Handled high volume incoming calls

Responsible for petty cash for mail

Operated 8-line switchboard and using postage machine

Handled all incoming and outgoing mail

Browsed Internet using Microsoft Window 2000 Professional, Outlook and Word Excel

Updated & distribute company phone directory

Assisted Office Manager with confidential files

Filed employee's confidential documents

Assistant Manager

Avenue - Laurel, MD December 2001 -January 2003

Responsible for opening and closing of store

Made sure all money was accurate and matched receipts and bank deposits

In charge of shipping, receiving, payroll, and scheduling hours

Troubleshooting and problem solving while supervising at least four employees at once

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