Microsoft Office System

Yi Hsuan Lin

■ *** NW Lost Springs Ter., apt. *** Portland, OR 97229

■ *************@*****.*** ■ 503-***-****

ACHIEVEMENTS: Proficiency in 2 languages, successful business management, international education, assimilation into different cultures, technical excellence

EDUCATION

SHIH HSIN University, TAIPEI TAIWAN Sep. 2002-Jun. 2006

Bachelor of Business in Tourism & Hotel Management (GPA:3.4)

Portland Community College Dec. 2015- Jun. 2018

Associate Degree of Science in Business Administration (GPA:4.0)

PROFESSIONAL EXPERIENCE

Costco Wholesale

Cashier Assistant Jun 2018- Current

Providing interpreting services with Mandarin Chinese speaking members, including educating them on different membership opportunities contributing to marketing goals of this company.

Receiving excellent performance reviews after probationary period for performance in Front End, Food Court, and Clothing Department receiving distinguished feedback for working independently.

FedEx Express

Courier Apr 2018- Jul 2018

Providing interpreting services with Mandarin Chinese speaking customers, including explaining them on different shipping services contributing to marketing goals of this company.

Receiving excellent performance reviews for working independently and being a trainer for our new hired employees to guide them how to sort packages.

Portland Community College Rock Creek Cafeteria

Casual Employee Oct 2017-Mar 2018

Participating in International Students Orientation including directing conferences in food preparation, buffet management for large audiences (over one hundred participants), resulting in successful outcomes.

Working independently supervising multiple stations, providing sales feedback, increasing awareness and understanding regarding religious, cultural, and health concerns to administrative and dietary personal. Responsible for increasing profits, marketing strategies and cultural diversity.

Interpreting and educating international visitors and students in nutritional, healthy dietary choices.

Portland Community College Rock Creek office of International Student

Office Assistant Jul 2015

Daily providing interpreting services in the International Student Office for students and staff contributing to successful processing of over 100 students ‘admission, Visa registration, and navigating daily needs in new environments.

Providing emotional support with students struggling interpersonal relationships assisting in social assistance regarding pregnancy resulting in reconciliation of educational program.

New York International Clothing, Taipei Taiwan

Store Manager Sep 2009- May 2014

Saving 30% of spending on purchasing blenders by negotiating with U.S. kitchen supplier, increasing company’s annual profit from $5,0000 to $12,0000.

Signing competitive contracts (70% off) on International shipping fee with FedEx Express and domestic Shipping service with Pelican in Taiwan.

National Cheng Chi University, Taipei Taiwan

Student Advisor/Administrative Director

May 2007- Apr 2009

Responsible for 300 people, directing International Seminars, involving invitations and processing International Professors and Experts from Japan and the U.S., assisting them in booking flight tickets, applying for travel visas, planning the Seminar schedules, and reimbursing expenses.

Running $10,000 fund from Ministry of Education implementing Taiwan historical library.

Scheduling classes for department professors, arranging classrooms, holing admission examinations, managing the hiring process of new professors and student employees

Taiwan Power Company

Receptionist Leader Sep 2006- Apr 2007

Facilitating transitions of distinguished individuals including congressmen and political figures, properly implementing protocols during this process, enhancing their experiences and promoting positive, welcoming atmospheres.

Responsibly managing meetings involving 200 shareholders arranging seating environments, and necessary administrative details.

Ruby Tuesday American Restaurant

Shift Leader Jul 2002- Feb 2006

I am the first employee trained by both Back of the House and Front of the House wining the Best Employee award two times in my working period.

Consistently received acknowledgment for my excellence communication serving abilities resulting in tips reflecting customer satisfaction representing 50% gratuities.

I was described as “The best receptionist” working weekends and holidays all hours, excelling in table-turn rates, booking appointments superior hospitality skills always cheerfully greeting customers with a genuine smile.

VOLUNTEERS

Childcare Center at Portland Community College, Portland OR 2016-2017 Teaching Assistant

Portland Language Art Portland, Portland OR 2016 Teaching Assistant

ACHIEVEMENT AND SKILLS

Languages: English, and Mandarin Chinese

Computer: Microsoft Word, Excel, PowerPoint, GPS navigation, Adobe Acrobat, Internet, basic, and scanning and printing technology.

LICENSE AND CERTIFICATE

Food Handler Certificate, PORTLAND OREGON

Childcare Aide Certificate, PORTLAND OREGON

Tour Leader License, TAIPEI TAIWAN

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