Customer Service Sales Executive

Resume

Name :- Syed Daud Hasan

Nationality :- Indian

Bate of birth :- 25/12/1982

Education :- 12th Pass from M.P. Board.

Personal Information: -

Age :- 35years

Marital Status : -married

Hobbies :- Interested in travel, sports and

music, football, cricket

Mobile no :- 009***********

Language Known :- English, Hindi, Urdu and Arabic

Nationality :- Indian

Passport No :- F 4396581u

License no. :- 236-***-****

IQAMA NO :-. 236-***-****

Address :- H.No:-house no.24,near manual

Market Hera Jeddah Saudi Arabia

E-Mail :- ************@*****.***

Brief Description:-

Immense talent with over 12 years of progressive experience with leading companies in India & Gulf Countries.

Professional Work Experience:-

Whirlpool Home Appliance Co. India Ltd. Responsibilities

As a Home appliances service technician for more than 5 and handling all the home appliance product, such as Refrigerator, Washing machine, Micro wave (Oven)

Ensure the effective repair and first time resolution of all in home customers repair within agreed area

Advise the customer on the correct operation of their product to enable them to utilize the appliance correctly

Resolve customer issue within given guidelines

And the customers satisfaction

Diagnose fault with the company range of products and rectify as required

Maintain and up to date van stock of parts in accordance with current van stock list and to ensure parts to safeguard from damage

Inform the technical manager, via the local service Centre of any defect found which are out of the ordinary

Maintain all equipment spare and tools in a satisfactory manner and ensure that company property and information is safeguarded all the time

Organize with the ability to complete multiple service calls in a timely manner on a day basic while providing high level of customers service

Videocon India LTD:-

As a technician for more than 3 and handling all kinds of home appliance product.

Responsibilities:-

Carry out repairs modification and installation product and home appliances in the field

Strong communication and superior customer service skills

When customers buy New products same time manage installation and customers satisfaction and suggest how to use and take precaution to care our product

Tata Telecommunication:-

Responsible as sales Executive for more than 1 handling tataindicom weakly, mobile phones, cordless and provide the connection door to door

Responsibilities

Sale telecommunication products and services to both individuals and companies

Sale voip for corporate technology and communication systems

Build market position by locating developing defining negotiating and closing business relationship

Keep abreast of current technology trends

Identify contacts and build relationships with prospective customer through a combination of telephone and in person cold goals, networking and referrals to obtain appointments

Mahindra and Mahindra Limited (M&M) is an Indian multinational car manufacturing corporation Three years’ work as a van salesman

Responsibilities:-

Carry out repairs modification and installation product and home appliances in the field

Help customers find the spare parts they are looking for

Read catalogue to determine New parts on market

Ensure all necessary parts are stock and ready for purchase

Order New parts from catalogue as needed

Determine replacement part required, according to inspection of old parts, customers request and customers description of malfunctions

Look over machine, product or car to determine what part is needed

Locate other vendors who have the part of it isn’t carried in store

Recommended substitute part or show the customers how to modify parts

Examine part for defects

Exchange defected parts

Check out customers

Take cash,check or credit card for purchase and dipange change

Take inventory of stock and replenish when needed

Take order over the phone

Sell parts repair garages retail shops and other companies dealers and publics

Measure parts using precision measuring instruments to determine whether similar parts may be machined to required size

Mark and store parts in stock room according to prearranged system

Setup merchandise for display

Answer the customers questions and problems

Use knowledge of mechanics and equipment to discuss the use and features parts

Lookup stock numbers and prices for parts in catalogues or on computers

Receive and deliver parts to the customers

Mohammad Yusuf naghi moters Jeddah Saudi Arabia

At present work More than three years work as a part picker, in BMW Hera branch Jeddah Saudi Arabia and auto mall branch

Extensive experience of part section inspection packing and delivery

Sound knowledge of warehouse operations factory procedures and customers service techniques

Commendable knowledge of using MS Windows internet’s automated stock control system

Familiarity with handling and lifting of heavy loads during shift hours

Ability to interact with co-workers and customers in a helpful and positive manner

Ability to manage and complete multiple tasks concurrently and efficiently

Determined and located all correct part by following order list

Picked parts from warehouse and inspected there quality properly

Packed stacked and loaded parts order send to truck for dispatch

Received examined and counted consignment of warehouse supplies and items

Prepared and maintain computerized record related to inventory and part orders

Cleaned and tidied and maintained orderliness of work place

Declaration:-

I hereby declare that above information are correct to the best of my knowledge and belief.

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