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Customer Service Administrative Assistant

Temperance, Michigan, United States
January 03, 2019

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Christal Betley

**** *. ***** **.

Temperance, Mi 48182


Work Experience:

Property Maintenance Plus:

Property management and customer service

September 2009 – November 2017

Answered phones, scheduled showings, and ran all errands for the CEO.

Scheduled leasing appointments, utility transfers, and evictions.

Called all references, banking, and utilities for leasing applicant validity.

Filled out the lease and calculated dates and amounts due at the time of signing the lease, including taking the monies due, meeting the applicant at the property, going over the “Move in Documents”, and making sure all utilities were turned on in their name before finalizing key transfer.

Took all phone calls from residents located at 15 plus residential properties for complaints, maintenance issues, and all various other situations then scheduling our contractors to fix the problems.

Provided any additional support for PMP as needed.

Overtime as needed.

Columbia Gas of Ohio:

Administrative assistant

June 2008 – July 2009

Records retention

Made all reservations for the president and union president of Toledo, Ohio location.

Airline, Hotel, Car, etc for all business trips. Organized and scheduled lunch and dinner meetings.

Programmed all phones and pagers for field staff as they were ordered.

Processed mail.

Prepared New hire packets

Reorganized and compiled new Employee handbooks.


Monroe Community College:

Areas of focus – Quality control and Microsoft programs - 1995 - 2011

Bedford Senior High School:

Graduated 1985


Tina Maria Duckworth, COH Administrative Manager 419-***-****

Ernie Gerber, CEO Property Maintenance Plus 419-***-****

Jennifer Moffitt, Personal Reference

Keelii Regalado, Lenawee Humane Society, 517-***-****

Personal Achievements:

Small Greenhouse Business

Dale Carnegie Certificate of Completion 1998

Mary Kay Beauty Consultant 2000 – present (escrowed)

Toledo Academy of Beauty Culture Nail Tech Graduate 1992

** Graduated with Honors** Ohio License in Escrow

LCH3 Friends of Lucas County Canine and Control Volunteer

Raffle fund raiser at various outdoor events

General volunteer for Humane Society

Lenawee Humane Society and Humane Society of Monroe County:


Walked customers thru the kennels, and took all donations.

Fulfilled orders for the free food program. Scheduled surgeries, baths, nail appointments.

Walked dogs, cleaned cages, feed, and bathed animals. Laundry detail.



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