Bao Tran
****.*********@*****.***
TAX PREPARER
Objective: Strongly dependable, detail-oriented and tech-savvy accounting clerk. In-depth understanding of accounting principles and record keeping protocols. Skilled in maintaining complete client confidentiality with respect to tax and business expense information.
Qualifications:
Income Tax Certificate of California State 2018, 2019
10 Years of Providing Excellent Customer Service: typing 50 wpm, handling a multi-line phone system, data entry into computer database system, preparing reports, correspondence, memos, filing, and copying
High attention to detail with a high level of accuracy and proven ability to take the initiative and stay customer focused at all times
Knowledgeable in maintaining and updating a variety of records, reports, schedules, etc., and able to assist other staff with various duties as assigned
Computer Knowledge: Windows, QuickBooks, Microsoft Office: Outlook, Word, Excel, and PowerPoint.
Problem-solving skills and ability to multi-task effectively
Experience:
01/16 to 12/16 Asian Pacific Health Care Venture, Inc El Monte, CA
Front Desk Office
Support for new patients and permanent patients
Arrange the appointment for doctors and clients
Assist office manager to administer the office role
03/16 to Present Legal Document Preparation Center Moreno Valley, CA
Volunteer
Provides excellent customer service, clerical, and administrative support to clients
Prepares, scans, faxes and files legal documents, input client case and personal information into computer base system
Conducts inbound and outbound calls on the multi-line phone system and maintains office calendar by scheduling meetings and appointments
01/14 to Present Riverside Post-Polio Support Services Riverside, CA
Peer Support Worker- Volunteer
Provides a friendly environment and a structure which Polio Survivors can meet and take part in activities to help manage conditions
Speak to polio survivors about the experience and coping skills, assist with organizing outings and social functions
Utilize Microsoft Office Excel to create spreadsheets and input information into a database system
08/11 to 10/13 DiCentral Ltd Hochiminh City, Vietnam
Document Writer
Wrote user manuals and user guides for software
Conducted training meetings on how to use software with training team
Utilized entry point i4 software to input electronic medical data capture information such as patients’ personal information and medical history
Utilized track via software to input company data information into database systems such as invoices and customer information
02/08 to 08/11 DiCentral Ltd Hochiminh City, Vietnam
Customer Service Representative
Provided excellent customer service by assisting each customer in a professional manner
Received and input customer information into a database system
Resolved customer complaints, provided feedback as needed, provided pricing and services regarding products
01/07 to 02/08 Thien Tu Graphics Design and Printing Hochiminh City, Vietnam
Sales Executive
Provided excellent customer service by assisting each customer with knowledge and quality of products
Sold products such as business cards, catalogs, and brochures by establishing contact and developing relationships
06/06 to 01/07 Tan Duc (TD &T) Hochiminh City, Vietnam
Software Programmer
Designed webpages online for Domain & Hosting, utilized PHP, Macromedia Dreamweaver and My SQL
Education:
Riverside City College: AAS Degree- Accounting Riverside County, USA
Saigon Institute of Technology: AAS Degree- Software programmer Hochiminh City, Vietnam
Marie Curie High School: Diploma Hochiminh City, Vietnam