Bao Tran

951-***-****

ac735l@r.postjobfree.com

TAX PREPARER

Objective: Strongly dependable, detail-oriented and tech-savvy accounting clerk. In-depth understanding of accounting principles and record keeping protocols. Skilled in maintaining complete client confidentiality with respect to tax and business expense information.

Qualifications:

Income Tax Certificate of California State 2018, 2019

10 Years of Providing Excellent Customer Service: typing 50 wpm, handling a multi-line phone system, data entry into computer database system, preparing reports, correspondence, memos, filing, and copying

High attention to detail with a high level of accuracy and proven ability to take the initiative and stay customer focused at all times

Knowledgeable in maintaining and updating a variety of records, reports, schedules, etc., and able to assist other staff with various duties as assigned

Computer Knowledge: Windows, QuickBooks, Microsoft Office: Outlook, Word, Excel, and PowerPoint.

Problem-solving skills and ability to multi-task effectively

Experience:

01/16 to 12/16 Asian Pacific Health Care Venture, Inc El Monte, CA

Front Desk Office

Support for new patients and permanent patients

Arrange the appointment for doctors and clients

Assist office manager to administer the office role

03/16 to Present Legal Document Preparation Center Moreno Valley, CA

Volunteer

Provides excellent customer service, clerical, and administrative support to clients

Prepares, scans, faxes and files legal documents, input client case and personal information into computer base system

Conducts inbound and outbound calls on the multi-line phone system and maintains office calendar by scheduling meetings and appointments

01/14 to Present Riverside Post-Polio Support Services Riverside, CA

Peer Support Worker- Volunteer

Provides a friendly environment and a structure which Polio Survivors can meet and take part in activities to help manage conditions

Speak to polio survivors about the experience and coping skills, assist with organizing outings and social functions

Utilize Microsoft Office Excel to create spreadsheets and input information into a database system

08/11 to 10/13 DiCentral Ltd Hochiminh City, Vietnam

Document Writer

Wrote user manuals and user guides for software

Conducted training meetings on how to use software with training team

Utilized entry point i4 software to input electronic medical data capture information such as patients’ personal information and medical history

Utilized track via software to input company data information into database systems such as invoices and customer information

02/08 to 08/11 DiCentral Ltd Hochiminh City, Vietnam

Customer Service Representative

Provided excellent customer service by assisting each customer in a professional manner

Received and input customer information into a database system

Resolved customer complaints, provided feedback as needed, provided pricing and services regarding products

01/07 to 02/08 Thien Tu Graphics Design and Printing Hochiminh City, Vietnam

Sales Executive

Provided excellent customer service by assisting each customer with knowledge and quality of products

Sold products such as business cards, catalogs, and brochures by establishing contact and developing relationships

06/06 to 01/07 Tan Duc (TD &T) Hochiminh City, Vietnam

Software Programmer

Designed webpages online for Domain & Hosting, utilized PHP, Macromedia Dreamweaver and My SQL

Education:

Riverside City College: AAS Degree- Accounting Riverside County, USA

Saigon Institute of Technology: AAS Degree- Software programmer Hochiminh City, Vietnam

Marie Curie High School: Diploma Hochiminh City, Vietnam

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