Customer Service Truck Driver
Resume:
MELINDA HILL
**** ******* ** ********, ** *****
********@*****.***
OBJECTIVE
My objective is to flourish in everything, and where ever my talents may take me.
I am a very eager person willing to learn and master anything thrown my way.
EXPERIENCE
May 2014 to still employed
Customer Service/ Freight coordinator
Customer service: scheduling pick ups, tracking shipments from start to finish
Locating lost freight, providing rate quotes basic or volume truck loads,
Answering emails within a timely manner
Checking in drivers as loads come across desk
Assign doors to local drivers to best accommodate the dock movement
Maintain schedules by distributing freight on time to dock workers.
Maintaining the dock layout by keeping in contact with switchers
Maintaining communication with operations manager and supervisors as freight arrived
Dispatching for line haul when on lunch and as needed
Coding bills and putting loads together
Short billing, long billing, heavy bulk billing
Friendly customer service all the time
Emailing higher for any changes in freight or any disposition of freight being held
January 2008 to January 2014
Army Reserves
Based out of Salisbury, NC
Basic training/ AIT 2007 to 2008
Trained basic warrior task and drills
Trained on MOS 88M/Truck driver
Trained on how to be a successful leader
2008-2009
Assignments from unit 846th TC
Missions from Salisbury to random units in the United States to coordinate movement of freight.
Iraq 2009-2010
Transportation 88M
Coordinated freight for KBR
Scheduled over one thousand shipments
Supply and demand
Contacted customers to ensure shipments were to standard
Reported to higher at end of every day
Afghanistan 2013 to 2014
Transportation 88M
Truck master:
Preventative maintenance checks on all equipment
Attended meetings to schedule missions from higher
Convoy briefs, securing freight, AAR's
Ensuring convoy returned safely
Mentoring lower enlisted
Licenses on the following:
PLS= palletized load system
915
LHS= load handling system
LMTV
HMMV
HET= heavy equipment transportation
DEUCE 1/2
September 2012 to December 2012
Moore County Detention center Carthage, NC
Detention Officer
Completed rounds while making sure there was no unsafe things going on in the
blocks, or cells.
Watched cameras.
Helped visitors when they came into the facility.
Took up letters, sick call slips, grievances, and visitor logs from inmates and
input them into the computer system.
Booked in inmates and had to search inmates, and input all of their belongings
into the system as well.
Served breakfast, lunch and dinner to all inmates
June 2012 to September 2012
Coiling/ Stripping Randleman, NC
Coiling/Stripping
Operated a stripping machine that unwound air hoses
Coiled air hoses, consisting of winding air hose lines on mandrels of all sizes
Heated air hoses in giant ovens.
Cooled air hoses in giant coolers.
Being very proficient in coiling and stripping that I was hired on from a temp
service with in a months time.
January 2012 to June 2012
Xpicor Greensboro, NC
Janitor
Cleaning and sanitized entire surgery center.
Cleaning two operating rooms, a hall way for the operating rooms, one waiting
room for the patients and family, 4 bath rooms, twelve offices, and twelve
holding areas for out patients.
Cleaning operating beds as soon as they were unoccupied for upcoming patients.
Mixing chemicals for proper sanitizing of the facility.
Ordered proper equipment when needed for when needed such as toilet tissue,
cleaning rags, cleaning chemicals, mop heads, and brooms.
January 2006 to January 2009
Energizer Asheboro, NC
Work cell trainer-operator
Operation of one machine packaging batteries
Teaching trainees on how to operate machine to full standards safely and filling out proper paper work
Reaching goal of production
Following proper protocol for each machine
January 2005 to January 2006
HnH Furniture Seagrove, NC
Inspector
Inspected furniture as it was coming down the line making sure that it would be
customer satisfactory.
Dressed furniture after assuring that everything was correct.
Inspecting the fabric that was dressed on to the frames making sure that it was
the right fabric for the piece of furniture
Clipping and tugging on the fabric to make sure that it was customer
satisfactory.
Placing the furniture cushions, back pillows, and throw pillows in frame to
make complete.
Furniture was then inspected one more time before being rapped.
Furniture was then rapped
Placed correct ticket to provide whom was delivering the furniture, who made the
furniture, and then also who would be receiving the furniture.
The furniture would be carried over to the shipping department after all proper
procedures were met
EDUCATION
2012 Randolph Community College Asheboro, NC
Associates Degree Criminal Justice
2018 Randolph Community College
Accounting and financing at Randolph Community College currently
AWARDS AND ACKNOWLEDGEMENTS
Proposed process changes that significantly improved quality and efficiency.
Awarded the Army Achievement Medal in 2010.
Personally responsible for over $30,000,000 of command equipment with no
deficiencies, losses or damages.
US Citizen Security Clearance: Inactive Secret SKILLS Military Drivers License
Haul Load & Deliver, Heavy Equipment, Route Analysis & Planning,
Tractor/Trailer, Truck Driver
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