Data Entry Customer Service

LUCINDA PARROTT

** ***** ******** **, ********, NH 03464

Home: 603-***-****

*************@*****.***

SPECIALIZED SKILLS

Proficient knowledge of Quick Books versions 2005 - 2015 Comprehensive knowledge of Windows operating systems XP, Vista and Windows 7. Software including Microsoft Word, Excel, Outlook. Assorted Vendor Software used in the ordering of materials. Work with minimal supervision and direction.

Excellent communication skills, including but not limited to written correspondence, telephone and person to person.

EMPLOYMENT HISTORY

Administrative Assistant

Office Team/Antioch University NE (Temp position) – Keene NH Oct 2018 – Dec 2018

• Greet Students and Faculty as they enter department

• Organization of storage rooms and filing cabinets

• Scanning and emailing documents to Faculty

• Responding to emails

• All general office duties

Billing Representative

Account Temps/Conifer Health Solutions (Temp position) – Keene NH Jan 2018 – April 2018

• Data Entry

• Create reports using Excel

• Posting Refunds

• Reconcile bank statement spreadsheet

Front Desk Receptionist

Masiello Employment Services/Monadnock Family Services (Temp position) - Keene NH July 2017 – Aug 2017

• Data Entry

• Register Clients for Appointments

• Answer and route Incoming phone calls

Buyers Assistant

C&S Wholesale Grocers – (Temp position) Keene, NH May 2016 – Nov 2016

• Data Entry

• Report Running using Excel and Company Programs

• Process Change Requests

• Manage Email Inbox

• Print, Email & Scan Documents

• Proficient in all forms of Communication

Office Assistant

Eagle Associates – Hillsboro, NH June 2015 – May 2016

• Customer Service

• Data Entry

• General Office Duties

• Create reports using Excel

• Greet Customers

Insurance Assistant

Liberty Mutual Insurance – Keene, NH Nov 2012 – May 2015

• Commercial Underwriting Support - Northeast Region

• Customer Service

• Data Entry

• Running Drivers MVRS and enter the results onto an Excel Spreadsheet

• Requesting Updated Drivers Lists at Renewal

• Processing Endorsements and Applications that come into the Support mailbox

• Process Cancel and Exclusion of Officer Filings

• Call agents and request necessary information required to process work

• Attend Meetings and Volunteer for Charity Organizations

• General Insurance Assistant Duties

Office Manager

Keene Door Inc. Keene, NH Feb 2006 – Aug 2011

• Greet customers and answer incoming calls

• Data Entry

• General Office Duties

• Processing of monthly invoices

• Process weekly payroll

• Responsible for A/R and A/P

• Responsible for credit card transactions

Office Assistant in the Procurement Dept. (Temporary Position) C&S Wholesale Grocers, Keene, NH September 2005 – December 2005

• Data Entry

• Document Control

Office Assistant

Sunrise Waste Disposal Inc. Surry, NH June 2003 – August 2005

• Responsible for maintaining driver route sheets

• Customer Service

• Data Entry

• General Office Duties

• Process A/R and A/P

• Responsible for credit card transactions

EDUCATION

Obtained a high school diploma from Keene High School in the year 1988

* References Available Upon Request.

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