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Customer Service Nursing Assistant

Location:
Brooklyn, New York, United States
Posted:
January 03, 2019

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Resume:

Marie Esther T Joseph

*** **** **** ******, ******** NY 11236

Cell: 347-***-**** - ac732w@r.postjobfree.com

Professional Summary

Caring Certified Nurse Aid with excellent communication skills and over 10 years’ experience in customer Service.

Energetic, loyal, collaborative and motivational individual dedicated to deliver top quality patient care and preventative

care. Looking for a position in a top-notch facility with a commitment to innovative processes.

Licenses

Certified Nursing Home Nurse Aide in the State of New York License number 343785100216E

CPR certified through American Heart Association

Education and Training

Bachelor of Science: Nursing, 2017

Medgar Evers College Brooklyn, NY, USA

Currently in progress, expected completion date on December 2021

Certifications: Patient Care Technician, May 2018

The Manhattan Institute – New York, NY, USA

Certifications: Phlebotomy / EKG Technician, May 2018

The Manhattan Institute – New York, NY, USA

Certifications: Fire Safety Level I, June 2017

Beacon Therapy Services - Roslyn, NY, USA

Certifications: Prevention of Chocking & Aspiration Parts I & II, June 2017

Beacon Therapy Services - Roslyn, NY, USA

Certifications: School Bus Attendant Basic Training Program, October 2016

Office of Pupil Transportation – New York City Department of Education, Brooklyn NY, USA

Certifications: Basic Course for Attendant and Monitors, August 2016

Office of Pupil Transportation – University of the State of NY Department of Education, Brooklyn NY, USA

License: Certified Nursing Assistant (CNA), 2015

Daisley II Home Care Services - Brooklyn, NY, USA

High School Diploma: Philosophy, 2002

College Marie-Anne De Christ Roi - Port-au-Prince, Haiti

Professional Experience

Certify Nursing Assistant (CNA).

June 2017 to Present

Beacon Therapy Services - Brooklyn, NY (Jun 2017 to Present)

On call worker providing basic care to disable patients, as well as assist them in daily activities they might have trouble with on their own.

Certify Nursing Assistant (CNA).

(January 2016 to Oct 2017)

Seagate Rehabilitation and Nursing Center- Brooklyn, NY (Dec 2016 to Oct 2017)

Provide basic care to patients, as well as assist them in daily activities they might have trouble with on their own.

Dry Harbor Nursing Home & Rehabilitation Center- Queens, NY (May 2016 to May 2017)

Provide outstanding nursing assistant care to both short term rehab patients and long term residents.

Customer services Sales Rep.

(February 2011 to May 2017)

La Baguette Bakery - Brooklyn, NY

Work in the Bakery Department, preparing, baking, packaging, pricing, and merchandising cakes, pies, rolls, muffins, breads and other baked goods. I inform customers about our bakery products and services and often ask customers to try samples of bakery products as a way to increase sales.

Bank Teller

December 2007 to November 2010

Sogebank - Port-au-Prince, Haiti

Promoted to account opening and maintenance, handling banking transactions such as bonds, cash advance, wire

transfers, cross-selling bank services and products and helping customers with all inquiries and dilemmas.

Conforming to establishment’s policies and procedures.

Teacher Support

(August 2005 to December 2007)

College St Jean Evangeliste - P-au-P, Haiti

Work closely with children 7 to 11 years old while providing support to teachers with each student on a one on one level. Helping them to better grasp learning materials.

Skill & Training Highlights

Reporting any health issues to the supervisor.

Extracting Patient blood

Emptying catheter bags.

Taking care of a resident's personal hygiene.

Monitoring vital signs including temperature, Pulse, respiration and blood pressure.

Including bed bath, shaving, and nail care and all other toileting care for residents.

Turning bed ridden residents to prevent bedsores.

Bringing the resident to the therapy area.

Observing and feeding residents.

Escorting resident to medical or treatments facilities.

Performing EKG

Making beds, keeping the residents space clean and tidy.

Sales expertise and goal oriented.

Exceptional customer service.

Enthusiastic caregiver.

MS Office proficient & Organized.

Team player.

Strong work and medical ethic.

Bi-lingual in English, French and Haitian Creole.

References

Upon Request



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