Customer Service Nursing Assistant
Resume:
Marie Esther T Joseph
*** **** **** ******, ******** NY 11236
Cell: 347-***-**** - ********************@*****.**
Professional Summary
Caring Certified Nurse Aid with excellent communication skills and over 10 years’ experience in customer Service.
Energetic, loyal, collaborative and motivational individual dedicated to deliver top quality patient care and preventative
care. Looking for a position in a top-notch facility with a commitment to innovative processes.
Licenses
Certified Nursing Home Nurse Aide in the State of New York License number 343785100216E
CPR certified through American Heart Association
Education and Training
Bachelor of Science: Nursing, 2017
Medgar Evers College Brooklyn, NY, USA
Currently in progress, expected completion date on December 2021
Certifications: Patient Care Technician, May 2018
The Manhattan Institute – New York, NY, USA
Certifications: Phlebotomy / EKG Technician, May 2018
The Manhattan Institute – New York, NY, USA
Certifications: Fire Safety Level I, June 2017
Beacon Therapy Services - Roslyn, NY, USA
Certifications: Prevention of Chocking & Aspiration Parts I & II, June 2017
Beacon Therapy Services - Roslyn, NY, USA
Certifications: School Bus Attendant Basic Training Program, October 2016
Office of Pupil Transportation – New York City Department of Education, Brooklyn NY, USA
Certifications: Basic Course for Attendant and Monitors, August 2016
Office of Pupil Transportation – University of the State of NY Department of Education, Brooklyn NY, USA
License: Certified Nursing Assistant (CNA), 2015
Daisley II Home Care Services - Brooklyn, NY, USA
High School Diploma: Philosophy, 2002
College Marie-Anne De Christ Roi - Port-au-Prince, Haiti
Professional Experience
Certify Nursing Assistant (CNA).
June 2017 to Present
Beacon Therapy Services - Brooklyn, NY (Jun 2017 to Present)
On call worker providing basic care to disable patients, as well as assist them in daily activities they might have trouble with on their own.
Certify Nursing Assistant (CNA).
(January 2016 to Oct 2017)
Seagate Rehabilitation and Nursing Center- Brooklyn, NY (Dec 2016 to Oct 2017)
Provide basic care to patients, as well as assist them in daily activities they might have trouble with on their own.
Dry Harbor Nursing Home & Rehabilitation Center- Queens, NY (May 2016 to May 2017)
Provide outstanding nursing assistant care to both short term rehab patients and long term residents.
Customer services Sales Rep.
(February 2011 to May 2017)
La Baguette Bakery - Brooklyn, NY
Work in the Bakery Department, preparing, baking, packaging, pricing, and merchandising cakes, pies, rolls, muffins, breads and other baked goods. I inform customers about our bakery products and services and often ask customers to try samples of bakery products as a way to increase sales.
Bank Teller
December 2007 to November 2010
Sogebank - Port-au-Prince, Haiti
Promoted to account opening and maintenance, handling banking transactions such as bonds, cash advance, wire
transfers, cross-selling bank services and products and helping customers with all inquiries and dilemmas.
Conforming to establishment’s policies and procedures.
Teacher Support
(August 2005 to December 2007)
College St Jean Evangeliste - P-au-P, Haiti
Work closely with children 7 to 11 years old while providing support to teachers with each student on a one on one level. Helping them to better grasp learning materials.
Skill & Training Highlights
Reporting any health issues to the supervisor.
Extracting Patient blood
Emptying catheter bags.
Taking care of a resident's personal hygiene.
Monitoring vital signs including temperature, Pulse, respiration and blood pressure.
Including bed bath, shaving, and nail care and all other toileting care for residents.
Turning bed ridden residents to prevent bedsores.
Bringing the resident to the therapy area.
Observing and feeding residents.
Escorting resident to medical or treatments facilities.
Performing EKG
Making beds, keeping the residents space clean and tidy.
Sales expertise and goal oriented.
Exceptional customer service.
Enthusiastic caregiver.
MS Office proficient & Organized.
Team player.
Strong work and medical ethic.
Bi-lingual in English, French and Haitian Creole.
References
Upon Request
Contact this candidate