Toby Green, R.Ph.
*** ****** ****** *****://www.linkedin.com/in/toby-green-6151461/ 847-***-****
Thomson, IL 61285 ***********@*****.***
Licensed Clinical Pharmacist in Illinois. Outstanding interpersonal skills with a track record of establishing positive relationships with customers, pharmaceutical representatives/manufacturers, medical professionals, healthcare organizations and insurance providers. Respected leader, able to train and manage diverse teams to deliver peak performance. Dedicated to providing quality patient care and fast and accurate medication dispensing.
Core Competencies
Pharmaceutical Sales APHA Immunization Certified
Hospital and Home Infusion Operations Pharmacy Benefit Management (PBM) Clinical Consulting
Clinical Program Management Customer Relations/Management Inventory Control
MS Office (Word, Excel, PowerPoint) Pharmacy (store) Management JCAHO accreditation
Professional Experience
Shopko August 2017-current
Savanna, IL
Pharmacy Manager
Maximize the pharmacy’s sales, profit and customer service objectives through the effective management of the pharmacy team. Directly oversee all pharmacy operations including dispensing of prescriptions, patient care and financial performance of the pharmacy.
Manage pharmacy operations through pharmacy staff by assigning responsibilities and major project tasks; follow up on tasks to ensure that the pharmacy is run on a sound operational basis; empower staff to make decisions; drive for results by conveying a sense of urgency and direct issues to closure; and act as a catalyst of change in working with teammates
Dispense prescriptions according to professional standards; ensure accuracy of all prescriptions issued by pharmacy staff
Provide an exceptional customer service experience when consulting with patients on prescriptions; provide care and attention to ensure appropriate customer care
Monitor pharmacy staff to ensure they are meeting expectations; when deficiencies are identified, initiate immediate actions that remedy both the deficiency and its cause.
Ensure the staff works together as a team to achieve corporate and divisional objectives of sales, gross margin, inventory control and expense control.
Responsible for opening and closing store and all functions for effective operation of store.
MedImpact June, 2012 – June 2016
San Diego, CA
Clinical Program Manager
Worked within an account team structure to achieve overall account and company financial goals.
Identified and promoted performance improvement opportunities which attain the aligned goals of MedImpact
Provided clinical consultations and recommendations to my plans that align with their stated goals. These recommendations include:
obenefit design and formulary analysis and suggestions
oprovision of clinical drug information
oclient P&T support and participation
orecommendations for rational drug formulary positioning
oon-line system edits and restrictions
oon-going clinical product evaluations
orecommendations regarding client pharmacy benefit utilization and performance trends.
Created a training plan to onboard Canadian IT and Support Engineers from new company for support of US products.
Caremark August, 2009 – June 2012
Lead Clinical Pharmacist
Clinical Services, Clinical Client Operations.
Maintenance of Utilization Management, Specialty, and Non-Featured GPI matrices.
Subject matter expert for team on QL and Rx Claim adjudication platforms.
Created, implemented and improved work instructions for training and mentoring Specialists, Analysts and Sr. Analysts.
Provided backup support for Manager when needed.
Clinical Formulary Pharmacist July, 2006 – August, 2009
Client Benefits
Formulary management of all custom formularies for client-Coventry, which include: Medicare Part D, Commercial and Medicaid formularies.
Interacted with Coventry as a representative of the Clinical team on numerous projects such as: Smoking Cessation Programs, Quantity Limits and Prior Authorization edits.
Worked collaboratively with Client Benefit Analysts to build unique plan designs that utilize custom drug lists and utilization management.
Worked with various internal partners in implementation and account management to onboard new clients with custom formularies and benefit designs.
Advance PCS 2003 – July 2006
Clinical Consultant
Clinical Pharmacist responsible for academic detailing of physicians in their offices to encourage prescribing of Advanced PCS preferred Formulary drugs.
Utilized patient medical records to demonstrate lack of adherence, drug interactions and the need for Clinical interventions.
Searle/Pharmacia 1997 – 2003
Professional Pharmaceutical Sales Representative
Successfully launched Celebrex-first oral COX-2 inhibitor.
10th in the Nation for territory Sales of Arthrotec.
Mentored new sales representatives.
Education: Purdue University West Lafayette, IN- Bachelor of Science in Pharmacy
References available upon request