Executive Assistant Customer Service
Resume:
Marisol Virrey
Office Manager /Sr. Executive Assistant - Law Office Of David T. Egli
*************@*****.***
Seeking a career with a well established company where my skills are implemented and enhanced.
Work Experience
Office Manager /Sr. Executive Assistant
Law Office Of David T. Egli - Riverside, CA
2009 to Present
• Handling all front office duties
• Marketing for Legal Services and building a pipeline for office with overhead.
• Meeting with clients and assisting Attorney with translation and retainers
• Hiring and Firing Process
• Payroll Assistance and making sure all employees schedules are set and keeping track of employees
• Bookkeeping and keeping track of all business and payments coming into office using QuickBooks.
• Training Employees for all positions
• Keeping track of all pipeline and budget in office
• Assisting Attorney on personal matters Calendars, meetings, household duties, driving, booking flights etc.
• Filings at all court houses and minor process serving to businesses.
• Document Preparation for Immigration, Eviction, Family law, Criminal Matters, and etc., for Attorney
• Calendaring Attorney for all court matters and Personal Matters
• Afterhours Call assistance for clients/new clients
• Driving Attorney to and from court hearings in Los Angeles, Orange County and Inland Empire.
• Handling all office duties from Reception, Document Preparation and Managing office to assure everything runs smoothly.
Case Worker/ Executive Assistant
Law Office Of David T. Egli - Riverside, CA
2007 to 2009
Overseeing my files 180+ from collecting all necessary documents and forms needed before handing over file to enrolled agent.
• Emailing and following up with all my clients
• Assisting attorney with clients and information
• Dealing with Revenue agents with the IRS to lift garnishments and levies
• Answering phone calls and customer service
• Handling Attorneys calendar business and personal
• Payments
• Filing and setting up memos
• Collections
• Assisting individual taxes and forms
• Compliance calls with the IRS
• Handled all debt settlement clients 300+, power of attorneys, presenting all settlements offers, and meeting company and personal quota.
• Assisted Negotiations for debt settlements with offers and collecting our fees.
• Worked with Global, IRS Logic, IRS.GOV and Debt Manager Receptionist/Assistant
Us Law Center - Orange, CA
2006 to 2008
• Handled front office duties
• Phones Lines 10+ / Customer service
• Assisted attorney with Immigration forms
• Translated for Attorney (Spanish)
• Handles Emails incoming/outgoing
• Handled all Meetings and Memos
• Confirmed all appointments for office and Court
• Handled all payments
Languages besides English:
Spanish Fluently
Education
Medical Assistant
InterCoast College Riverside - Riverside, CA
2006 to 2007
General Education
Kings Chapel Academy Moreno Valley - Moreno Valley, CA 2002 to 2006
Awards
Notary
October 2017
Licensed and bonded
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