Sales Executive Assistant
Resume:
JUDY A.BLACK
SUMMARY: Over 10 years of progressive responsibilities in Sales Support and Executive Administrative support positions. An energetic and quick learner, Familiar with a variety of Excellent Executive Administrative, Human Resources, Office Management and Sales Support Skills.
SKILLS:
MS Office: Word, Excel, Power Point and Outlook, Mail Merging, Calendaring. Familiar with research using the internet, Personable and work well with people. Sharepoint with other co-workers/managers for conferences/meetings.
7/4/17-Present TPX COMMUNICATIONS, RANCHO CUCAMONGA – (FORMERLY TELEPACIFIC COMM) Sales Support Administrator – Premier Sales
Support 3 Sales Teams for the Premier Sales Department Receive, track and process all incoming orders through the DASH order system and push to Finance/Provisioning
Interact with PCAM, Managers and provisionary on a daily Basis. Work on Projects as needed for multi location orders – Manage from Start to finish. Process all Change Orders for customer add ons – for new services Pre-Qual sites via Address Validations/SAT Tool to see if service is avail for location request
Credit checks – pull DNBI report for new customer and create new accounts, also Add Credits for existing customers. Work with Credit Department for final approval Make necessary adjustments on orders that require discounts needed per NSR Approval 8/11/16 –6/30/17 FRONTIER COMMUNCATIONS, Pomona. California Sales Support Analyst – Enterprise Sales
Support both Enterprise Director and entire Enterprise Sales Team Receive, track and process all incoming orders through the STAT order system Keep daily tracker of all incoming orders
Maintain reject and pending orders
Process Data Gathering Form for all Data orders and send to Sales Engineering with a weekly call for status update with engineers
Interact with Sales Managers, Order Entry Supervisors/Reps, Dispatch and Provisioning on order status daily. Escalate when necessary
Maintain Audit orders by initiating conference calls weekly with the Audit/Finance Dept to ensure orders flow through smoothly so reps do not encounter a charge back on orders.
Pre-Qual sites for service availability through the SIFT pre-qual system. Assist Sales Team with any or all questions pertaining to orders, audits, DGFs. 8/98- 8/16 TELEPACIFIC COMMUNICATIONS, Rancho Cucamonga, CA - (FORMERLY MPOWER) Executive Assistant
Support General Manager, Sales Managers and Sales Teams Receive, track and process all new sales orders on a daily basis. Resume Black
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Reconcile orders/numbers each week and on month end. Work with AESOP and DASH order systems when creating orders, and pushing to provisioning for installation
Interact with Agents, Managers and Provisioning on a daily basis on orders, processes, projects and any and all questions they need help with. Work with provisioning daily to review orders/changes/cancellations Pre-Qual sites pull Address Validations and Pre-Quals to determine if service is available for the location customer is requesting
Projects: work with Project Managers on multi-location orders initiate call between customer, sales and provisioning to review project on a weekly basis. . Manage orders from start to finish
Experienced in planning and organizing company events such as Christmas parties, Sales Kickoffs and vendor events
Scheduled appointments for multiple Executives and Managers. Made travel arrangements as needed
Planned company events for Sales Kickoffs, Award Meetings, Vendor Events. Managed offices, orders supplies, work with vendors such as AC Co, Electrical, Phone, Gas etc to ensure office ran smoothly
Worked closely with HR for new employees, creating badges, files, verify I-9 and other duties as needed for new employees to start.
Experience interacting and communicating with all levels of management Work independently and well as great Team Work
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