Executive Assistant

Melissa D. Lewis

**** ** **** ****** ******, FL *4994

**** ******** **** **., *** Hollywood, FL 330214 772-***-**** *********@*****.***

Administrative Specialist & Executive Assistant

Office Administration Writing & Content Creation Financial Management

Accomplished, results-driven Administrator and Business Manager with more than 25 years of administrative assistance and financial oversight experience, a highly effective management style, and outstanding communication, problem solving, and analytical skills. Seeking a position in administration that will lead to new career challenges and growth opportunities with a reputable business or government organization.

Top-performing professional with extensive bookkeeping and accounting experience and a history of implementing successful new budget strategies that slash expenses across the board.

Outstanding professionalism, loyalty, integrity, and a dedication to exceeding organization goals.

Unmatched leadership skills and adept at managing highly productive employees and volunteers.

Unparalleled technical acumen; highly proficient with Microsoft Office and applications such as Adobe Acrobat and QuickBooks and a proven track record of developing attention-grabbing Excel spreadsheets, PowerPoint presentations, websites, blogs, and social media content.

Exceptional interpersonal and communication skills and a passion for building both a strong team culture and beneficial long term relationships with clients, external business partners, and the public.

Core Skills and Abilities

Office Operations

Calendar Maintenance

Resource Planning

Cost-Cutting Strategies

Event Management

Presentations

Business Development

Marketing Campaigns

Time Management

Communication

Creative Problem-Solving

Relationship Building

Interpersonal Skills

Employee Management

Customer Service

Professional Experience

Holy Sacrament Episcopal Church, Pembroke Pines (2014 – Present)

Communication Specialist (telecommute)

Handles all technology and online advertising needs for the church including development of bulletins, and PowerPoint presentations/videos. Design weekly emails, manage website and social media, including blog posts and integration with Google. Manages Google Apps for Non-profits account.

St. Christopher's By-the-Sea – Key Biscayne, Florida (2018)

Business Manager

Served in a key leadership role tasked with handling a variety of administrative activities including supervision of administrative staff, policy and procedures development, staff and ministry support, long-term strategy planning, staff and volunteer mentoring, delegation of duties, HR, payroll, and benefits functions, and the design and distribution of parish newsletters and other publications as well as financial support duties such as accounting supervision, treasury communications, budget development, procurement, insurance, and financial tracking to meet all goals of the Rector and Vestry.

Key Accomplishments

Reorganized the procurement and purchase process.

Streamlined the church record keeping through review and implementation of new software.

Improved the building and grounds maintenance process through coordination with maintenance staff and implementation of new procedures.

Melissa D. Lewis – Professional Experience Continued...

St. Mary's Episcopal Church – Stuart, Florida (1998 - 2018)

Parish & Business Administrator (2009 - 2018)

Led all parish financial management activities including bookkeeping, accounting, treasurer communications and support, financial tracking and reporting, insurance processing, implementation of financial controls, and budget coordination with the Rector, Vestry, and numerous other internal associates while also handling essential administrative functions such as long-term leadership and policy strategies development, staff and volunteer management, clergy and ministry support, hiring, HR, and benefits functions, purchasing and procurement, council leadership duties, and distribution of all parish bulletins, newsletters, and other publications. Also supervised mission-critical technology, building, and grounds maintenance activities including the administration of computer systems and facilities support applications, website and e-newsletter development, grounds maintenance oversight, facilities scheduling, and contractor management.

Key Accomplishments

Collaborated with the Rector, Vestry, and HR to develop competitive new compensation packages.

Filled a key support role as church council leader in association with Wardens and Vestry members.

Reorganized the procurement and purchase process while negotiating with vendors to minimize expense and maximize quality of items received for the best price possible.

Developed an effective new range of financial and personnel policies and created a detailed handbook that facilitated employee understanding of new procedures.

Streamlined the church budget through aggressive review of the current accounting and financial control process and uncovering areas of improvement.

Improved the building and grounds maintenance process through coordination with the building manager and development of new procedures.

Served as liaison between the Treasurer and Vestry and helped to create more effective fiscal policies.

Implemented new volunteer programs to improve the support of church grounds and activities.

Slashed labor costs through reorganization of office staff and the implementation of a new office volunteer program.

Redesigned the parish website and implemented new social media features that increased parish visibility to the public and boosted advertising success.

Improved the organization of key information via implementation of a new paperless filing system.

Led a collaborative effort with IT companies to maximize network and system impact at low cost.

Administrative Assistant (1998 - 2009)

Served in a critical administrative support role to the Rector, Clergy, and Parish Administrator, supervised a team of volunteers, and handled essential daily activities such as meeting scheduling and presentations, calendar and church records maintenance, inventory management, office supplies procurement, and other organizational and secretarial services.

Key Accomplishments

Organized a wide variety of new personalized services to meet the needs of home and hospital-bound parishioners.

Redesigned weekly bulletins and newsletters to more effectively disclose important information and capture the attention of parishioners.

Implemented new weekly email communications to improve community outreach of the parish.

Enterprise Rent-A-Car – West Palm Beach, Florida (1996 - 1998)

Administrative Assistant – Regional Corporate Accounts

Managed a wide variety of marketing and administrative activities including the development of branch marketing strategies, corporate itinerary planning, calendar and client account maintenance, advertisement distribution, and the processing of reports, insurance binders, and referrals.

Key Accomplishments

Played a key role in assisting the Regional Corporate Accounts Manager in opening a new office and penetrating a competitive market, leading to the generation of more than $1 million per month of revenue within two years.

Developed a new highly-organized calendar that more effectively handled account manager needs.

Melissa D. Lewis – Professional Experience Continued...

CPI Photo Finish – Jensen Beach, Florida (1993 - 1996)

Photo Lab Manager

Served in a leadership role tasked with developing new advertising and promotion strategies while managing all activities including customer service, inventory, human resources, expense planning, filing, and shrinkage.

Key Accomplishments

Implemented new strategies that successfully transformed the lab from 7 years of losses to highly profitable within 2 years of beginning the position.

Wal-Mart One Hour Photo – Tampa, Florida & Valdosta, Georgia (1991 - 1993)

Photo Lab Manager

Managed all aspects of lab operations including customer service, inventory, human resources, expense planning, filing, and shrinkage while leading new promotional campaigns to increase business.

Key Accomplishments

Recognized for being the youngest lab manager at Wal-Mart and for implementing improvements that led two different labs to become counted among the nation's highest performing labs.

Education & Specialized Training

High School Diploma

Graduated with Honors & National Honor Society Member

Greenwood High School

Greenwood, South Carolina

Notary Public for the State of Florida

1998 - Present

Certified Church Business Administrator (In Progress)

Completion of 2-week training course & attending webinars and conferences to maintain CEUs

National Association of Church Administration Certification (In Progress)

Professional Affiliations

National Association of Church Business Administrators & Episcopal Communicators

Current Member

Volunteer Service & Other Business Activities

All Things Media (2010 – Present)

Leader & Teacher

Developing a new curriculum and other teaching aids to help churches more effectively implement and use online technology such as e-newsletters, social media, and websites to reach their audience for a well-known diocese in Southeast Florida.

IMDesigns (#ChurchTechGirls) (2013 – Present)

Founding Partner

Leading efforts to continue building a successful business focused on building powerful attention-grabbing websites for churches and other faith-based organizations.

Excellent References & Recommendations Available Upon Request

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