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Manager Project

Atlanta, GA
December 30, 2018

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Geetha Ramachandra

Atlanta GA

(***) ******* (cell)



11+ years of IT experience in Software Management and Information Technology, skilled, experienced Scrum Master/Project manager including process improvement, project Management, Quality Assurance, S/w Testing, and Requirement analysis on the various environment. Evangelist of Agile/Scrum SAFe4priniciples that encourage team member to meet, improve and exceed client expectation. Skilled in management of ALM (Agile Application Life Cycle Management) and tools such as JIRA, PLUTORA, professional data analysis and interactive visual Dashboards. Thorough knowledge of Software Development Life Cycle (SDLC) and QA methodologies like Waterfall and Agile.


A position where my skills and experiences improve the quality assurance process and provides opportunity for career advancement


Jan 2014 – AT&T Corporation, Atlanta, Georgia as Project Scrum Master

Present Date

Led Agile/scrum master efforts for the development of New and Enhanced APIs and Microservices

Led strategic Release Planning and tactical Iteration Planning sessions

Conducted daily stand-ups in two-week Iterations, facilitated sprint reviews, retrospectives, and sprint planning

Communicated and presented weekly updates to stakeholders and program managers

Coordinated software development with product and marketing groups to ensure feature release based on manufacturing commitments

Developed the roadmap for all teams to evolve toward predictive velocities

Maintain the scrum team capacity Plan, scrum Board, Sprint Backlog, Velocity Charts and Burn down Charts Manage multiple Scrum teams simultaneously

Facilitate all the aspects of the scrum Framework, including sprint planning session, back log grooming session, daily scrums, sprint reviews, and sprint retrospectives in complex environment of API and Microservices

Worked with the PO to support short-long-term release Planning, and to keep work backlog health and prepared for execution

Developed business process Models and documentation. Create user stories and turned them into requirements

Created high-quality agile artefacts and facilitated shared understanding, including activity diagram, sequence

Management of the product release schedule including assignment of resources, planning of deliverables and setting milestones

Proactively managed the project risks and issues providing appropriate issues escalation to the necessary levels

Served as product owner

Served as scrum master development team

Gathered requirements and wrote user stories

Provide the perspective to the team and keeps team focused on critical deliverables and tasks

Coached other product owners on requirements gathering and story writing process

June 2013 – AT&T, Atlanta, GA Change Management / Release Manager

December 2014

As a primary Change Control Manager for the CCP&SE ATT internal organization my role and responsibility was to stream line the release restriction process.

Attending the daily PM Drop in Calls, Primary owner to keep the Release Management SharePoint and Master Project dashboard updated on daily basis. Uploading the change request to the internal tSpace and obtaining the GMs approvals. Receives.

Logs and allocates a priority to all requests for changes that are totally impractical, Tables all Request for Changes (RFCs) for a Change Control Board (CCB) meeting, issues an agenda and circulates all requests for changes to CCB members in advance of meetings to allow prior consideration, who gets specific RFCs depending on the nature of the RFC.

Authorizes acceptable changes, either alone or after a CCB has taken place, Issues change schedules, Liaises with all necessary parties to coordinate change building, testing and implementation, in accordance with schedules, Updates the change log with all progress that occurs, including any actions to correct problems and/or to take opportunities to improve service quality.

June 2012 – AT&T, Atlanta, GA Testing Architect /Defect Manager

May 2013

Testing. Responsible for assisting in planning the End-to-End test effort for

the IPAG program. IPAG is AT&T’s Ethernet platform that supports multiple businesses and consumer services. Primary responsibilities were the following:

Read each release’s network documents and IT requirement documents

determine and understand the project’s functionality.

Determine the End-to-End scope of each project: identify new functionality, identify the equipment needed to verify the features, determine the physical

connections between the equipment needed to verify the new functionality.

Collaborate with PMO to identify regression scope (when necessary)

Attend project deliverable review meetings

Create Knowledge Transfers.

Provide an Application Connection Inventory, a workbook that documented

which applications are code impacted, test only, and test support only for each


Create Application Flow Diagrams, a Visio illustration that displays the

applications used in IPAG releases.

The applications show the flow of service delivery (providing service to a customer) and service assurance (monitoring the IPAG network for faults and properly maintaining service levels)

Guide and support the End-to-End team to gain understanding of the projects’


Assess CRs for each IPAG project – determine impacts (if any) to the

projects’ End-to-End scope.

Assist the Enterprise Testing team members as they develop and execute their

deliverables (test plan, detailed test cases, etc.)

Work with various teams on the IPAG program (PMO, clients) for End-to-End test planning and execution to go smoothly.

Oct 2010 – AT&T, Atlanta, GA Defect Manager/Test Coordinator

May 2012

Attend documentation reviews (technical requirements, interface agreements

system feature design, detail design document, and master test plan)

Provide comments on documents being reviewed

Execute test cases to reach 100% test case execution for unit test completion

using Quality Center

Open defects in Quality Center to track defects discovered during testing

Retest defects when possible solutions were provided

Facilitated the defect tracking triage

Hosted meetings to review Testing plans, RTC, SA, HLTCs and DTCs

Feb 2009– AT&T Corporation, Atlanta, GA Defect Manager/Test Coordinator

Oct 2010

Operations and Services Development. Participated in the Classic Merger Integration project, consolidating all of AT&T’s DSL subscribers into one network. Primary work was testing BBCATS (Broadband Correlation test System) subsystem in the BBNMS (Broadband Network Management) product for AT&T’s ATM and IP networks. Primary responsibilities and

Accomplishments were the following:

Attend documentation reviews (technical requirements, interface agreements,

system feature design, detail design document, and master test plan)

Provide comments on documents being reviewed

Compose test cases for individual and orchestration tests (these are run when a DSL customer calls AT&T customer service because his DSL service is


Map technical requirements to test cases to verify 100% coverage

Write automated (XML-based) scripts for test case execution

Execute test cases to reach 100% test case execution for unit test completion

using Quality Center

Open defects in Quality Center to track defects discovered during testing

Retest defects once possible solution found

Perform basic sanity on system when new software is deployed to subsystem

Perform regression until software release meets criteria to go to production

Provide support for BBCATS clients, test efforts, user acceptance testing,

End-to-End testing, and the product’s 30-day warranty period

Jan 2007 - Tech Mahindra – Pune, India Tester/Testing Coordinator

Jan 2009

Primary responsibilities were the following:

Develop test strategies for functionalities added to the product.

Compose test plans for new product features: Active Termination, Cisco

Integration, Location Tracking, External Authentication, Role-Based

Partitioning, Trapeze Switch Integration, and AirWave Integration

Update existing test plans when feature enhancements (Notification Manager,

Dashboard, Upgrades, and Report Manager)

Document test approach for new features

Execute test cases to reach 100% test case execution for QA cycle milestones

Open defects in Bugzilla to track bugs discovered during testing

Retest defects once possible solution found

Perform regression on system until software release meets GA criteria

Install the most recent firmware on systems to conduct QA work


Bachelor’s in Engineering - Adichunchanagiri Institution of Technology - Visveswaraiah Technological University - Chickmagalur, Karnataka, India


Methodologies: Waterfall, Spiral, SCRUM, and Agile, Safe Agile

Project Management: Microsoft Project, Microsoft Word, Microsoft PowerPoint, Microsoft Excel and Visio, certified in lean Six Sigma, MS project, Share Point, JIRA, PLUTORA

Business Modeling Tools: Enterprise architect, Microsoft Visio, Rational Rose, Dreamweaver

Defect Tracking Tools: Quality Centre, Rational Clear Quest

Testing Tools: WinRunner, Quick Test Pro (UFT), Test Director, QC/ALM, Selenium IDE

Database: Oracle, MS SQL Server, MS Access

Operating System: Windows 9x/XP/NT, Mac OS, UNIX


Certified SAFe® 4 Agilist

Certified Scrum Master

Certified Scrum Product Owner

Agile Project Management Fundamentals

Certified Lean Six Sigma

Project Management Essentials Certified

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