RDA, Microbiology, Microsoft Suite

*********.***@*****.***

865-***-****

CHARLOTTE LOY

SKILLS &

ABILITIES

• Aseptic Microbiological Techniques

• Laboratory Maintenance and Safety

• Sterilization Techniques

• Isolation and Identification of Bacteria

• Microbiological Media Preparation

• PCR and Gel Electrophoresis

• Yeast, Mold, Lactobacillus Knowledge

PROFESSIONAL

EXPERIENCE

FINANCIAL COORDINATOR / RDA, MYERS ORTHODONTICS 6/2016 - 10/2018 Registered Dental Assistant

Chairside responsibility for patient’s orthodontic appliances throughout treatment

Developing pre and post intraoral photography and radiographs

Producing post treatment retainers involving multi step impression and forming process

Ensuring high efficiency environment while maintaining overall patient experience Financial Coordinator

Developing and monitoring payment plans for all responsible accounts

Contacting customers for payment arrangements on past due balances

Led dental assisting team to most profitable quarters ever

Key role in daily profit accounting and balancing Treatment Coordinator

Guiding new patients through treatment options, timelines, and pay plans

Explaining through radiographs and photos potential options for orthodontic treatment

Personalizing treatment cost and establishing financing options

Training coworkers on best business practices

Managing new patient exams and flow of orthodontic work to ensure most effective use of Doctor’s time

HEAD OF GIRLS XCEL GYMNASTICS TEAM, GYMTEK ACADEMY 1/2017 – 10/2018

Training coaches on proper drills and techniques to safely produce competitive athletes

Develop girls ages 6-16 on athletic excellence while promoting team environment LAB TECHNICIAN / MARKETING, KNIERIM ORTHODONTICS 5/2015 – 6/2016

Made all essix retainers, prepared models for indirect bonding, and maintained a clean, working lab environment

Collected data, created route maps, and promoted to local dental offices and schools to accelerate practice growth

EDUCATION UNIVERSITY OF TENNESSEE, KNOXVILLE 2011 - 2015

Major – Biological Studies with focus in Microbiology

Minor – Africana Studies

DENTAL STAFF SCHOOL OF TENNESSEE, KNOXVILLE 5/2016

Dental Assisting License and Radiology Certificate

• Microsoft Office Suite

• Leadership

• Effective Communication

• Documentation Skills

• Detail Oriented

• Analytical and Problem Solving

• Teachable and Diligent

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