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Customer Service Sales

Layton, UT
December 29, 2018

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Sherry L. Jackson

**** ***** ***** *****

Layton, Utah 84040


Work experience:

**/** ** *-**-2014 Standard-Examiner

*** ******** ***

Ogden, Utah 84412

Duties: Entering briefs and life stories, editing. Provided customer service assistance in placing their stories and collected payment by credit card or check. Posted events to the entertainment calendar online for music, plays, and other events. Maintained community calendar and created weekly community calendars and military news stories. Maintained/ordered office supplies for newsroom, and assisted with copier when required. Past duties with this company: ad representative entailing creation of ads, placing memoriams, birthdays, legal announcements, and obituaries and memoriams which required sensitive interaction with the public. Duties required proofing, sales, and customer service in answering general questions and directing the customer to the correct department.

1/95 – 5/97: Weber State University

1006 University Circle

Ogden, Utah 84403

Academic Affairs, Weber Studies

Duties: I worked one year in Academic Affairs with duties related to publications such as the curriculum catalog and semester conversion documentation for campus-wide distribution. The position required some appointment coordination and backup for absent secretarial staff, and creation and distribution of announcements and/or publicity flyers for events on campus. I worked one year with Weber Studies: job requirements included proofreading, editing and maintenance of author’s files.

08/2016-08/2018: Connexion Point

5152 S. 1500 W.

Roy, Utah 84067

For the last two years I have intermittently worked at Connexionpoint in Roy as a health care insurance representative and enrollment specialist, where I helped customers enroll in different medical plans suited to their needs.

Additional experience: In addition to the below described job duties, I also worked for two years for an insurance adjuster; I was a transcriptionist and prepared correspondence with regard to auto and property claims and Workman’s Compensation.

I have worked in an office environment and in customer service for 15 years. I most enjoyed working with others and being helpful.

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