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Manager Human Resources

Holyoke, MA
December 29, 2018

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Karin Decker

***** ********* *****

Tampa, Fl ***47

413-***-**** home

413-***-**** cell


*Experience serving as Personnel Director in both Municipal and manufacturing environments with twenty-five years of management experience.

*Skilled at fostering strong employee relations and creating a team atmosphere.

Employment History

Town of East Longmeadow, East Longmeadow, Massachusetts

Director of Human Resources, January 2017 – present.

Responsible to provide benefit information to employees and retirees, resolves employee/retiree problems with health and dental insurance companies and develops cost estimates and alternate benefit plans. Acts as the Town’s Privacy Officer.

Establishes training needs, conducts training when practical and oversees training programs for Town employees as needed. Trainings include: Sexual Harassment Prevention, Workplace Violence, CPR/AED, Ethics, FOI, Defensive Driving, Bloodborne Pathogens, Suspicious Mail, Ergonomics, Diversity, and Reasonable Suspicion.

Establishes, maintains and updates all employment policies and procedures and investigates complaints regarding the violation of such policies in a confidential manner.

Acts as the Town’s Affirmative Action Officer and administers affirmative action program along with all other practical applications of state and federal laws pertaining to employment practices such as Americans with Disabilities Act.

Acts as the Town’s ADA Coordinator.

Maintains and administers Worker’s Compensation claims/files along with recording of all OSHA requirements.

Is a key player along with the Town Manager in labor negotiation and related labor matters, develops strategies, makes cost estimates, conducts surveys and participates in grievance, mediation and arbitration hearings with or on behalf of the Town Manager.

Coordinates development of job classification and compensation plans; conducts salary and benefit surveys within labor market to determine competitive wage and benefit rates.

Coordinates employee-selection process; recruits, interviews and test applicants; develops and administers fair and equitable candidate testing procedures. Implements selection procedures, and assists in placing and orientation for all new permanent full-time and part-time employees

Maintains and reviews job classifications and descriptions and makes recommendations for revisions. Develops and maintains confidential and complex records and files, including all Town personnel records.

Oversees Non-Bargaining Unit Members yearly evaluation process.

City of Westfield, Westfield, Massachusetts

Personnel Director, March 2013 – August 2016

Serves as the Chief Negotiator in all collective bargaining for the City, maintaining conformity with M.G.L., Ch. 150E by undertaking cost analysis of proposals, and by collecting/analyzing comparative data and by recommending negotiation strategies.

Works along with Labor Counsel in union negotiations.

Serves as Hearing Officer in labor disputes and grievances.

Acts as City’s’ Worker’s Compensation Agent, which also includes administering 111F claims for the Fire & Police Departments.

Also serves as the Workplace Safety Coordinator, Unemployment Administrator, Affirmative Action Officer, American Disabilities Coordinator, Labor Service Director and the City’s DOT Drug & Alcohol Program Manager.

As Chair of the Mayor’s Group Benefits Task Force/Health Trust coordinates the management of employee and retiree group benefit insurance plans and develops strategies to be negotiated with providers and all City unions including.

As head of the Personnel/Payroll Department, hires, supervises and disciplines staff. Oversees staff orientation, training, educational seminars, and document retention.

Maintains job descriptions and compensation scales, updates/reviews City policies and manuals as appropriate.

Develops employee evaluation instruments and procedures, conducts training, assists appointing authorities and others as appropriate in administration of the evaluation system.

City of Pittsfield, Pittsfield, Massachusetts

Personnel Manager – June 2007 –March 2013

Manages City’s human resources services including staffing, employee relations, compensation and benefits, labor relations, safety, affirmative action and records management.

Work requires coordination with School Human Resources department.

Manages and administer the City’s employee and retirement benefit programs, including: health, life, flexible spending and deferred compensation accounts.

Coordinate hiring for all city departments including advertising, screening applicants and interviewing proposed candidates.

Administers the City’s compensation system, classification changes and reviews classification changes.

Develop information and reports to support the City’s collective bargaining process and maintain union contracts and the union grievance process,

Acts as a member of the managements collective bargaining team, administers workers’ compensation – including 111F (Fire & Police).

Maintains City’s personnel policies by arranging periodic reviews in order to update to state and federal guidelines.

Administrator of unemployment compensation program.

Professional Training

OSHA Summer Summit, Amherst, Massachusetts – June 26, 2014

Training development on Workplace Violence, OSHA Case Studies & Regulations, Active Threat Response and Ergonomics & the Aging Workforce.

Labor Arbitration Advocacy Case Preparation – June 19, 2014

Training designed for Municipal Personnel Staff to develop knowledge in investigating and preparation of cases for arbitration.

Human Resources Boot Camp – Southborough, Massachusetts – May 22, 2014

This program covers core and basic functions of the municipal HR office including overall responsibilities and accountability. Insight into best practices and tips to maintain compliance will be offered.

Overview of Chapter 41, Sections 100 & 111F Claims – Concord, Massachusetts – April 16, 2014

Training of new rules and regulations that pertain to the filing of 111F Injured on Duty claims for Firefighters & Police Officers.

MMPA Program Meeting on Affordable Care Act – Dover, Massachusetts – March 6, 2014

Affordable Care Update on regulations on how to meet eligibility standards for Municipalities.

OSHA Disaster Management Training- Westfield, Massachusetts – August 2013 – April 2014

Occupational Safety and Health Standards for Municipalities and Disaster Management Preparedness.

Zero Tolerance for Sexual Harassment, Domestic Violence & Workplace Violence, Northampton, Massachusetts, March 2014

Municipal ADA Coordinator Training – Medford, Massachusetts – October 2, 2013 and October 2015 Training on how to handle disability rights and regulations. How to respond to a request from a municipal employee for a reasonable accommodation and to provide guidance regarding effective communication.

BCBS Healthcare Cost Strategies Conference – Westborough, Massachusetts – October 15, 2013

Open panel discussion on how to manage the rid=sing health care costs.

MCAD/MIIA Discrimination Prevention – Train the Trainer – Boston, Massachusetts

Provided MIIA Members with a model discrimination prevention training curriculum and the skills needed to effectively train municipal managers, supervisors and line staff. The curriculum covered disparate treatment, sexual and other forms of discriminatory harassment, reasonable accommodations, and employees, supervisors and managers’ responsibilities to prevent and address discrimination.

Injured-On- Duty Workshop - Plymouth, Massachusetts

Refresher on regulations pertaining to work injuries for Fire and Police Departments

Law & Labor Arbitration Conference – Boston, Massachusetts

Training designed for Municipal Human Resources Staff to develop knowledge in investigation and preparation of cases for arbitration.

Massachusetts Municipal Personnel Association Fall Conference – Lenox, Massachusetts

Training to reinforce communication during contract negotiations, compensation, discipline and the future of municipal health insurance.


Sexual Harassment Awareness Training, and Workers Compensation. Also, classes in COBRA, HIPPA, FMLA and SNLA.

Massachusetts Municipal Personnel Association (MMPA) June 2007 - present

Massachusetts Employers Association Member, Pittsfield Massachusetts Chapter, June 1998 – present

Municipal Insurance Association (MIIA), June 2007 – present

Massachusetts Municipal Association (MMA), June 2007 – present

Society for Human Resource Management (SHRM). June 2007 -2017

Berkshire County & Hampden County United Way Campaign Manager, June 1998 – present.

Americorps Coordinator, Pittsfield, Massachusetts, March 2008 – March 2013

ADA Coordinator, City of Pittsfield, Westfield & East Longmeadow, March 2009 – present

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