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Customer Service Manager

Location:
Merida, Yucatan, Mexico
Posted:
December 29, 2018

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Resume:

ROGER ALFONSO CENTURION GONGORA

ac72s8@r.postjobfree.com

**-**-**-**-**

** ****

street ** # *** * ** * 8C VERGEL 3, MERIDA, YUCATAN

EXPERIENCE

JUNE 2017

AUTOTRANSPORTES ROSVAL.

Monitoring Supervisor.

Work performed: Supervision and tracking of units via G.P.S, coordination and supervision of personnel, Logistics, verification of delivery routes, supervision of unit fuel loads, logging of incidents and scheduled deliveries, administrative and operational activities. manage of

Mastrack platform management, to track the units.

Direct boss: Ing. Oscar Octavio Rosas

No. Office: 999-***-**-**

MARCH 2015

C.S.I- Wireless Solutions Center,

Monitorista:

Tasks performed: Monitoring of assets through satellite tracking (G.P.S) for both private vehicles, fleets or personal nature, logistics and administration service, (preparation of delivery routes, travel reports, and performance, preventive security service.

Program management, SAP, MASTRACK AND MASTRACE,

Direct boss: Oscar Madera (chief of monitoring and support)

Tel: 930-08-30 ext-2730

JULY 2014 / DECEMBER-2014

CASINO LA CIMA

MONITORIST:

Tasks performed: Supervision of games room and facilities, as well as personnel, inventories.

Management of Geo vision system (cameras)

Direct boss: Francisco Gutiérrez (Deputy Manager Audit)

JULY 2013 / JUNE 2014

IMPULSE HOUSE OF EMPEÑO

(pawnshop)

Storekeeper / Branch Manager

Tasks performed: Customer service, reception and valuation of merchandise, inventories, and sales

Direct boss: Lic, Eduardo Ochoa Virgen (zone manager)

Tel: 99-91-84-27-15

AUGUST 2012 / FEBRUARY 2013

Hotel Doublé Tree by HILTON

Security Tasks performed: Supervision of personnel, customer service and reception, control of warehouse entrances and exits, preventive supervision tours in facilities. Direct boss: Mr. Leonardo Ramírez (general manager) Tel: 286-33-33

AUGUST 2010 / JUNE 2012

COPPEL s.a. From c.v.

Security Tasks performed: Supervision of personnel, audit of local and foreigner units (load verification), attention to suppliers, preventive trips in facilities. Immediate boss: Lic. Andrea Regalado (Administrative Manager) Tel: 928-90-30

FEBRUARY 2006 / SEPTEMBER 2009

CRIO GRANJAS Fernández

Management Assistant / Warehouse Parts Manager

Tasks performed: Billing, supervision of personnel, logistics, inventories, handling of slogans, purchases, attention to suppliers,

Direct managers:

Lic. Elizabeth Moreno (Warehouse Manager)

Mr. Gabriel Cáceres (Head of the workshop)

Tel: 942-14-30 ext-116

JULY 2002 / ENREO 2006

Hotel the CONQUISTADOR

SECURITY / RECEPTIONIST

Tasks performed: Customer service, personnel supervision, billing, sales, coordination of events.

Direct boss: Tomas Amaro Santos (chief of security)

Direct boss: Leticia Razo (quarter division manager)

Tel: 940-64-00

MARCH 1997 / OCTOBER 2001

HONG KONG RESTAURANT

BUSS BOY, WAITER, MITRE AND DELIVERY COORDINATOR

Tasks performed: Customer service, personnel supervision, event coordination, sales.

Direct boss: Sergio Mata Castro (captain of waiters)

EDUCATION

1995-1998 CAREER: COMPUTER EQUIPMENT MAINTENANCE

Merida, Yucatan CETIS 112

1989-1992 Title CERTIFICATE

Mérida, Yucatán TECHNICAL # 1

1983- 1989 Title CERTIFICATE

Mérida, Yucatán Gonzalo López Manzanero

1993-1995

Other studies: Analyst and Data Capturist

I.T.E.C.O.S

LANGUAGES

Spanish: Natal

English: 80%

PERSONAL & WORK REFERENCES

LIC. YOALDINE VILLANUEVA VILLEDA

CEL: 999-***-****

SR. HOMERO BARRERA MARTINEZ

CEL:999-***-****



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