Sign in

Customer Care Accounts Payable

Chennai, Tamil Nadu, India
RS.4.10 to 5.50 lakhs per annum
December 29, 2018

Contact this candidate



M**/*, Moovendar Colony, Muthalamman Koil St [Ext], West Mambalam, Chennai Pin - 600 033

Contact: +91-944*******; E-mail:


Competent, diligent & result oriented professional with an experience of 12 years in Business Processing Outstanding (Finance & Analysis Sector) Accounts Payables; presently associated with RR Donnelley India Outsource Pvt Ltd as Senior Process Associate.

Extensive knowledge of accounts payable procedures and general accounting processes. Technical knowledge knowledge in Oracle JD Edwards, SAP, PeopleSoft and ACON and also Well versed with processing both in USA, entire Europe invoices processing in Accounts Payables. Proven ability to handle large volumes of invoices and work in a pressurized environment where there are regular interruptions.

Demonstrated proficiency in streamlining business process, Defining continuous improvement process, accelerating employee’s strengths and imparting training for the improvements in the operation process. Equipped with the knack of functional management along with the practical experience in the analysis, development and implementation of Strategic Business Plans and Policies to ensure organizational growth, targeting maximum profitability & cost effectively

Enriched with the latest trends and techniques and a wide range of skill in Project Management, Quality Initiatives, Technology, Critical Thinking, Troubleshooting, Statement Reconcilation, KPI reports, Problem Analysis and Resolution. Articulate communicator who can fluently speak the language of both people and technology, blending technical expertise with interpersonal skills while interacting with the cross-functional teams, customers and stakeholders.

Professional Forte

Financial planning Reporting Reconciliation Operation Management Business Process Improvements MIS Team Operation Training and Development Quality Liaison & Coordination Communication Skills

Selected Accomplishments

Awarded as “Best Employee”, Most Promising Employee” & Shining Star of the Team” in RR Donnelley.




Senior Process Associate

Responsible for supporting the accounting operations of the business by processing merchandise invoices, making payments and resolving queries. Having processing knowledge in Oracle JD Edwards, SAP and Acon and Image Now.

Processing P2P - (Procure to Payment) using Oracle JD Edwards, SAP and ACON as ERP for Invoices, Credit Notes, and Employee Expenses for Clients within TAT limits.

Accountable for Processing invoices from various locations for payment, Contacting banks regarding any financial queries and Providing Accountants with assistance when required.

Vendor Statement Reconciliation done on monthly basis and it helps to update their accounts.

Preparing KPI Reports, Vendor Turn Over Report, Supplier Top Ranking file, Supplier Monthly Reconciled file Weekly and monthly Reports as requested by management.

Having good rapport with suppliers and buyers by oral and email communication.

Conducting verification of various books of accounts to detect any possible fraud and ensuring that accounts prepared conform to accounting standards.

Responsible for Matching, batching and coding invoices, Completing accounts payable, Creating historical records by scanning documents.

Efficiently handling overall responsibilities of data management of the files of projects & business while ensuring accuracy, precision and facilitating easy retrieval of records as per required.

Recording all cash activity on a daily basis, Chasing up outstanding customer accounts, matching cheques to corresponding invoices and providing support documentation for audits.

CAMS Jan’04 – Jun’06

Processing Officer

Spearheaded efforts as a Senior Processing Officer- Birla Mutual Funds Service Center – Chennai. Abirami Financial Services BackOffice Transaction Processing and Customer Care Service for Birla Mutual Funds. Handled Purchase and Switch Department.

Maintained Complete Database records of the customers, like Bank Mandate, Tax Status, Change of Address, Mode of Holding, Dividend, PAN details etc. and also Attended Customer Care Queries Letters related to Transaction of Customer.

Maintained Corporate Document like MOA, Board Resolution, Trustee& Partnership Deeds and update the Power of Attorney of the Customers. Generated Reports on daily basis to the respective Banks and Asset Management Company.

Abirami Financance LTD Mar’00 – Jan’04

System Administrator-cum-Office Executive.

Carried of responsibility of Processing Financial Transactions and Handling Hire Purchase Leasing & Maintaining Shares of Customers. Handled Business of Hire Purchase, Leasing and Lending Money against Securities.

Handled TDS Certificates and Insurance Documents of Company. Sent Shares Account Statements and Dividend to the Customers and Maintain Share packing in FoxPro.

Handled Board Meetings and Maintain Minutes. Generated MIS reports of Company and also maintain Online Bank Accounts and Transactions.


BSc, 1998

Madras University.

Computer Proficiency

Microsoft Office, Windows and Internet Applications

Date of Birth: Dec 04, 1975

Languages Known: English, French, Hindi, Tamil, and Telugu

References: Available on request

Contact this candidate