Resume

Sign in

Customer Service Administrative Assistant

Location:
Calgary, AB, Canada
Posted:
December 29, 2018

Contact this candidate

Resume:

Larebyl S. Lames

Mobile Number: 403-***-****

Email Add: ac72oq@r.postjobfree.com

*** **** **, *******, ******* Canada

PROFILE:

•A Diploma in Business Administration major in Accounting.

•Basic knowledge in Accounting including invoicing and managing company accounts such as tracking of payables and receivables.

•Strong customer service experience gained from food service industry.

• Excellent team player experience from group projects in classroom and organizational skills with keen attention to details gained from my administrative jobs experience.

•Strong communication and interpersonal skills.

•Advanced computer skills with proficiency in Microsoft, Excel, PowerPoint and Outlook.

EDUCATION:

Diploma in Business Administration major in Accounting

January 2017-December 2018(Bow Valley College, Calgary)

EXPERIENCE:

Ricky’s All Day Grill

Douglasdale, Calgary Alberta Canada

April 1, 2016-Present (20-25 hours/week)

Food and Beverage Server

.

Ensure quality service in the dining room and serve meals

Prepare the bills for beverages and meals ordered, take the cash and make change, and then balance daily transactions

Greet customers warmly and direct them to their tables

Take food and beverage orders and enter them into our system in a timely fashion

Provide attentive service to customers by refilling drinks as needed and checking in during meals

Promptly address customer service issues and refer customers to management when necessary

Ricky’s All Day Grill

Brooks, Alberta Canada

September 2013- March 2016

Food and Beverage Server

.

Ensure quality service in the dining room and serve meals

Prepare the bills for beverages and meals ordered, take the cash and make change, and then balance daily transactions

Greet customers warmly and direct them to their tables

Take food and beverage orders and enter them into our system in a timely fashion

Provide attentive service to customers by refilling drinks as needed and checking in during meals

Promptly address customer service issues and refer customers to management when necessary .

Phoenix Tourism and Desert Safari

Al Raha Beach Hotel

Abu Dhabi, UAE

January 2010-August 2013

Administrative Assistant /Bookkeeper

Demonstrating a strong client skills and managing daily administrative duties.

Perform daily follow up on the emails and other contracted tour operators.

Provide guests with information related to desert safari and other tours provided by the company.

Filing necessary documents faxed and confirmed by the other tour operators.

Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.

Strong excel skills in managing company accounts.

Uploading and indexing past due and current invoices;

Prepared and transacted direct deposited bank accounts in person and through computerized system.

Reviewed vendor invoices, expense reports, and check requests. Responsible for coding vendor invoices to proper general ledger accounts. Prepared weekly payable report, and cut checks.

Uploading and indexing past due and current invoices; Entered all cash receipts consisting of cash, checks, money orders, credit cards, and EFTs, and made deposits in system. (Excel)

Accepting reservations for bookings for desert safari and other tours.

Finance duties such as:

•Tracking and management of payables and receivables

•Preparing monthly and daily invoices

•Preparation for the payment to suppliers by cheque

•Handles full set of the accounts of the company

•Good maintenance of records, transactions, and documentations related to financial matters.

Cap health Maintenance Org.

Makati City, Philippines

September 2003- September 2005

Claims and Office Clerk/ Data Entry Encoder: Finance Department

Processing of professional fee OUTPATIENT utilization report (OUR) from various doctors and clinics (MAKATI, MEDICO AND QUEZON CITY).

Processing of professional fee IN-PATIENT UTILIZATION report (ISR) from various doctors.

Answering telephone inquiries and claims regarding payments and check of doctors at various hospitals.

Handling doctor’s complaints, verifying payments made and processed bills.

Preparing ATM’s for various doctors for the payments of their bills.

Responsible for the reconciliation of unpaid accounts of the different doctors and hospitals assigned.

Encoding of the utilization of the members made into the computer.

Responsible for the verification of accounts of various doctors and hospitals.



Contact this candidate