DOMINEQUE N FRANKLIN
HOUSTON, TX 77032
*****************@*****.***
Career Objectives
My primary goal is to provide customer service and support to individuals in programs. I plan to adhere to the policies and procedures of this company and perform task and assignments for the department to function successfully.
Summary of Qualifications
Type 30 wpm, ability to use PowerPoint, Excel, Microsoft Office, answer phones, general office work and machine, strong customer service, willingness to help others, process applications, research services, explain documentation, encouragement
Work History
Cypress Fairbanks Isd,
Food Service Worker
March 2019 - Current
Cashier,food prep, provide care and service to elementary children during breakfast and lunch rotations
UberEats, Houston, Texas
Delivery Driver May 09, 2017
Accept pick up request, arrive at locations for pick-up on time, make deliveries on time, provide customer service to clients and manage incoming orders
Fast Park, Humble, Texas
Driver, Cashier, Dispatcher Dec 10, 2007 - May 15, 2015 Provided customer service to members and new clients, answer phones, drove routes, directed bus fleet for airport pick up, assisted with luggage and express pay, advertised member services and discounts to new customers, inventory of vehicles with global system, and cashier
Education
Colorado Technical University, Colorado Springs, Colorado Bachelors Degree
September 2018
Major: Criminal Justice
Minor: Human Services
GPA: 2.96
M.B. Smiley High, Houston, Texas
High School Diploma/GED
May 2001
Major: Criminal Justice
GPA: 2.9
Occupational License or Certification
Food Handlers Certification
Expires: February 2020
Seller Training Certification Certification Expires: July 09, 2019 Texas Alcoholic Beverage Commission, Houston, Texas
Computer Skills
Typing Speed: 30 Words Per Minute
• EMail Software (Outlook, Thunderbird, etc)
• Internet Browser (Internet Explorer, Firefox, etc)
• Peripheral Devices (Scanners, Printers, etc)
• Personal Computers
• Presentation Software (PowerPoint, Flash, etc)
• Spreadsheet Software (Calc, Excel, etc)
• Word Processing Software (Word, WordPerfect, etc)
Language Skills
English
Additional Skills
Studied psychology, alcohol abuse, substance abuse, volunteered helping victims of domestic violence, studied child abuse, human servicing, case work
Driver's License
Class C - Standard Driver's License
References
Laquither Dennis
Friend
Michelle Pascolla
Success Coach
Colorado Technical University
*********@************.***