Pauline Taylor

***** ** **** ******

Vancouver, Washington 98662

360-***-**** /ac72kv@r.postjobfree.com

OBJECTIVE: Customer Service

KEY QUALIFICATIONS

•10+ years of customer service/restaurant experience

•Energetic personality

•Punctual

•Effective Communication

•Friendly

•Outgoing

RELEVANT EXPERIENCE

Customer Service Skills

•Analyze internal processes and recommend and implement procedural or policy changes to improve operations, such as supply changes or the disposal of records.

•Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.

•Recommend, select, and help locate or obtain merchandise based on customer needs and desires

•Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.

•Contact businesses or private individuals by telephone to solicit sales for goods or services

Restaurant Skills

•Serve food or beverages to patrons, and prepare or serve specialty dishes at tables..

•Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.

•Collect payments from customers. Check with customers to ensure that they are enjoying their meals and take action to correct any problems.

•Wipe tables or seats with dampened cloths or replace dirty tablecloths.

•Carry food, dishes, trays, or silverware from kitchens or supply departments to serving counters.

WORK HISTORY

Server Alexis Restaurant Portland, OR 02/2010-07/2012

Server The Bourbon Room Las Vegas, NV 05/2014-03/2015

Forestry Firefighter Jean Conservation Camp Las Vegas, NV 08/2016-12/2016

Telemarketing/CloserDirect Processors Vancouver, WA 01/2017-08/2018

Order Selector/ Ducks Produce Portland, OR