Vancouver, Washington 98662
OBJECTIVE: Customer Service
•10+ years of customer service/restaurant experience
Customer Service Skills
•Analyze internal processes and recommend and implement procedural or policy changes to improve operations, such as supply changes or the disposal of records.
•Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
•Recommend, select, and help locate or obtain merchandise based on customer needs and desires
•Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
•Contact businesses or private individuals by telephone to solicit sales for goods or services
•Serve food or beverages to patrons, and prepare or serve specialty dishes at tables..
•Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.
•Collect payments from customers. Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
•Wipe tables or seats with dampened cloths or replace dirty tablecloths.
•Carry food, dishes, trays, or silverware from kitchens or supply departments to serving counters.
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